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Agents for computer use (ACUs) are an emerging class of systems capable of executing complex tasks on digital devices -- such as desktops, mobile phones, and web platforms -- given instructions in natural language. These agents can automate…

Benchmarks are essential for quantitatively tracking progress in AI. As AI agents become increasingly capable, researchers and practitioners have introduced agentic benchmarks to evaluate agents on complex, real-world tasks. These…

Despite rapid progress on AI benchmarks, the real-world meaning of benchmark performance remains unclear. To quantify the capabilities of AI systems in terms of human capabilities, we propose a new metric: 50%-task-completion time horizon.…

Despite rapid progress in autonomous web agents, human involvement remains essential for shaping preferences and correcting agent behavior as tasks unfold. However, current agentic systems lack a principled understanding of when and why…

Computation and Language · Computer Science 2026-03-02 Faria Huq , Zora Zhiruo Wang , Zhanqiu Guo , Venu Arvind Arangarajan , Tianyue Ou , Frank Xu , Shuyan Zhou , Graham Neubig , Jeffrey P. Bigham

Building reliable computer-use agents requires grounding: accurately connecting natural language instructions to the correct on-screen elements. While large datasets exist for web and mobile interactions, high-quality resources for desktop…

Among existing online mobile-use benchmarks, AndroidWorld has emerged as the dominant benchmark due to its reproducible environment and deterministic evaluation; however, recent agents achieving over 90% success rates indicate its…

Computation and Language · Computer Science 2026-01-01 Quyu Kong , Xu Zhang , Zhenyu Yang , Nolan Gao , Chen Liu , Panrong Tong , Chenglin Cai , Hanzhang Zhou , Jianan Zhang , Liangyu Chen , Zhidan Liu , Steven Hoi , Yue Wang

With AI agents increasingly deployed as long-running systems, it becomes essential to autonomously construct and continuously evolve customized software to enable interaction within dynamic environments. Yet, existing benchmarks evaluate…

Generative AI systems achieve impressive performance on standard benchmarks yet fail to deliver real-world utility, a disconnect we identify across 28 deployment cases spanning education, healthcare, software engineering, and law. We argue…

Machine Learning · Computer Science 2026-05-12 Ishani Mondal , Shweta Bhardwaj

As AI agents increasingly operate in open, real-world environments, they require a deep synergy of multimodal perception, tool invocation with multi-hop reasoning, and dynamic interaction with users. However, existing benchmarks fail to…

Artificial Intelligence · Computer Science 2026-05-28 Yunqi Liu , Tong Niu , Zitong Wang , Zhenlong Dai , Yuqi Qing , Weiqiang Wang , Jian Liu

Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…

Human-Computer Interaction · Computer Science 2026-01-23 Hareeshwar Karthikeyan

To achieve successful assistance with long-horizon web-based tasks, AI agents must be able to sequentially follow real-world user instructions over a long period. Unlike existing web-based agent benchmarks, sequential instruction following…

Artificial Intelligence · Computer Science 2025-12-02 Suyu Ye , Haojun Shi , Darren Shih , Hyokun Yun , Tanya Roosta , Tianmin Shu

In decision support systems, it is essential to get a candidate solution fast, even if it means resorting to an approximation. This constraint introduces a scalability requirement with regard to the kind of heuristics which can be used in…

Multiagent Systems · Computer Science 2014-05-22 D. Krzywicki , Ł. Faber , A. Byrski , M. Kisiel-Dorohinicki

Scaling up high-quality trajectory data has long been a critical bottleneck for developing human-like computer use agents. We introduce PC Agent-E, an efficient agent training framework that significantly reduces reliance on large-scale…

Artificial Intelligence · Computer Science 2026-03-04 Yanheng He , Jiahe Jin , Pengfei Liu

End-to-end automation of realistic healthcare operations stresses three capabilities underrepresented in current benchmarks: policy density, decisions must be grounded in a large library of medical, insurance, and operational rules;…

Even though demonstrating extraordinary capabilities in code generation and software issue resolving, AI agents' capabilities in the full software DevOps cycle are still unknown. Different from pure code generation, handling the DevOps…

We examined the mechanisms underlying productivity and performance gains from AI agents using a large-scale experiment on Pairit, a platform we developed to study human-AI collaboration. We randomly assigned 2,234 participants to…

Computers and Society · Computer Science 2026-02-06 Harang Ju , Sinan Aral

Agents operating in complex software environments benefit from reasoning about the consequences of their actions, as even a single incorrect user interface (UI) operation can derail long, artifact-preserving workflows. This challenge is…

Proactive agents that anticipate user intentions without explicit prompts represent a significant evolution in human-AI interaction, promising to reduce cognitive load and streamline workflows. However, existing datasets suffer from two…

Human-Computer Interaction · Computer Science 2026-02-11 Yuanbo Tang , Huaze Tang , Tingyu Cao , Lam Nguyen , Anping Zhang , Xinwen Cao , Chunkang Liu , Wenbo Ding , Yang Li

Generative AI agents, software systems powered by Large Language Models (LLMs), are emerging as a promising approach to automate cybersecurity tasks. Among the others, penetration testing is a challenging field due to the task complexity…

Cryptography and Security · Computer Science 2024-10-29 Luca Gioacchini , Marco Mellia , Idilio Drago , Alexander Delsanto , Giuseppe Siracusano , Roberto Bifulco

With the deep integration of artificial intelligence and interactive technology, Graphical User Interface (GUI) Agent, as the carrier connecting goal-oriented natural language and real-world devices, has received widespread attention from…

Artificial Intelligence · Computer Science 2025-11-13 Leyang Yang , Ziwei Wang , Xiaoxuan Tang , Sheng Zhou , Dajun Chen , Wei Jiang , Yong Li
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