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State of the art Artificial Intelligence (AI) techniques have reached an impressive complexity. Consequently, researchers are discovering more and more methods to use them in real-world applications. However, the complexity of such systems…

Artificial Intelligence · Computer Science 2021-11-08 Marco Matarese , Francesco Rea , Alessandra Sciutti

Recently, there has been a surge of explainable AI (XAI) methods driven by the need for understanding machine learning model behaviors in high-stakes scenarios. However, properly evaluating the effectiveness of the XAI methods inevitably…

Human-Computer Interaction · Computer Science 2024-03-12 Jiaqi Ma , Vivian Lai , Yiming Zhang , Chacha Chen , Paul Hamilton , Davor Ljubenkov , Himabindu Lakkaraju , Chenhao Tan

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

The field of eXplainable Artificial Intelligence (XAI) is increasingly recognizing the need to personalize and/or interactively adapt the explanation to better reflect users' explanation needs. While dialogue-based approaches to XAI have…

Machine Learning · Computer Science 2024-08-15 Dimitry Mindlin , Amelie Sophie Robrecht , Michael Morasch , Philipp Cimiano

With the rapid development of artificial intelligence (AI), machines are increasingly evolving into intelligent agents, and the human-machine relationship is shifting from traditional "human-computer interaction" toward a new paradigm of…

Human-Computer Interaction · Computer Science 2026-02-20 Zaifeng Gao , Yuanxiu Zhao , Hanxi Pan , Wei Xu

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

With the advances of AI research, AI has been increasingly adopted in numerous domains, ranging from low-stakes daily tasks such as movie recommendations to high-stakes tasks such as medicine, and criminal justice decision-making.…

Human-Computer Interaction · Computer Science 2024-10-29 Shuai Ma

Explainable artificial intelligence (XAI) methods are being proposed to help interpret and understand how AI systems reach specific predictions. Inspired by prior work on conversational user interfaces, we argue that augmenting existing XAI…

Human-Computer Interaction · Computer Science 2025-01-30 Gaole He , Nilay Aishwarya , Ujwal Gadiraju

Despite a surge collection of XAI methods, users still struggle to obtain required AI explanations. Previous research suggests chatbots as dynamic solutions, but the effective design of conversational XAI agents for practical human needs…

Human-Computer Interaction · Computer Science 2023-10-30 Hua Shen , Chieh-Yang Huang , Tongshuang Wu , Ting-Hao 'Kenneth' Huang

In today's data-driven era, computational systems generate vast amounts of data that drive the digital transformation of industries, where Artificial Intelligence (AI) plays a key role. Currently, the demand for eXplainable AI (XAI) has…

Artificial Intelligence · Computer Science 2025-03-07 Georgios Makridis , Vasileios Koukos , Georgios Fatouros , Dimosthenis Kyriazis

Although several post-hoc methods for explainable AI have been developed, most are static and neglect the user perspective, limiting their effectiveness for the target audience. In response, we developed the interactive explainable…

Artificial Intelligence · Computer Science 2025-06-27 Pauline Speckmann , Mario Nadj , Christian Janiesch

Human-Center eXplainable AI (HCXAI) literature identifies the need to address user needs. This paper examines how existing XAI research involves human users in designing and developing XAI systems and identifies limitations in current…

Human-Computer Interaction · Computer Science 2022-12-07 Thu Nguyen , Jichen Zhu

Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A better understanding of the needs of XAI users, as well as human-centered evaluations of explainable models are both a necessity and a challenge. In…

Artificial Intelligence · Computer Science 2024-10-17 Yao Rong , Tobias Leemann , Thai-trang Nguyen , Lisa Fiedler , Peizhu Qian , Vaibhav Unhelkar , Tina Seidel , Gjergji Kasneci , Enkelejda Kasneci

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

While recent advances in deep learning have demonstrated its transformative potential, its adoption for real-world manufacturing applications remains limited. We present an Explanation User Interface (XUI) for a state-of-the-art deep…

While several types of post hoc explanation methods have been proposed in recent literature, there is very little work on systematically benchmarking these methods. Here, we introduce OpenXAI, a comprehensive and extensible open-source…

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…

Human-Computer Interaction · Computer Science 2026-03-18 Eleonora Cappuccio , Andrea Esposito , Francesco Greco , Giuseppe Desolda , Rosa Lanzilotti , Salvatore Rinzivillo

The rise of generative and autonomous agents marks a fundamental shift in computing, demanding a rethinking of how humans collaborate with probabilistic, partially autonomous systems. We present the Human-AI-Experience (HAX) framework, a…

Human-Computer Interaction · Computer Science 2025-12-16 Marc Scibelli , Krystelle Gonzalez Papaux , Julia Valenti , Srishti Kush

Artificial Intelligence (AI) covers a broad spectrum of computational problems and use cases. Many of those implicate profound and sometimes intricate questions of how humans interact or should interact with AIs. Moreover, many users or…

Artificial Intelligence · Computer Science 2022-09-19 Carolin Wienrich , Marc Erich Latoschik

While LLMs enable a range of AI applications, interacting with multiple models and customizing workflows can be challenging, and existing LLM interfaces offer limited support for collaborative extension or real-world evaluation. In this…

Human-Computer Interaction · Computer Science 2025-10-06 Jaeryang Baek , Ayana Hussain , Danny Liu , Nicholas Vincent , Lawrence H. Kim
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