English

Towards Better User Requirements: How to Involve Human Participants in XAI Research

Human-Computer Interaction 2022-12-07 v1

Abstract

Human-Center eXplainable AI (HCXAI) literature identifies the need to address user needs. This paper examines how existing XAI research involves human users in designing and developing XAI systems and identifies limitations in current practices, especially regarding how researchers identify user requirements. Finally, we propose several suggestions on how to derive better user requirements.

Keywords

Cite

@article{arxiv.2212.03186,
  title  = {Towards Better User Requirements: How to Involve Human Participants in XAI Research},
  author = {Thu Nguyen and Jichen Zhu},
  journal= {arXiv preprint arXiv:2212.03186},
  year   = {2022}
}

Comments

4 pages. 36th Conference on Neural Information Processing Systems (NeurIPS 2022)