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Online reviews play a pivotal role in influencing consumer decisions across various domains, from purchasing products to selecting hotels or restaurants. However, the sheer volume of reviews -- often containing repetitive or irrelevant…

Computation and Language · Computer Science 2024-10-18 Mir Tafseer Nayeem , Davood Rafiei

Human relevance assessment is time-consuming and cognitively intensive, limiting the scalability of Information Retrieval evaluation. This has led to growing interest in using large language models (LLMs) as proxies for human judges.…

Information Retrieval · Computer Science 2026-04-28 Chuting Yu , Hang Li , Guido Zuccon , Joel Mackenzie , Teerapong Leelanupab

Modern summarization models generate highly fluent but often factually unreliable outputs. This motivated a surge of metrics attempting to measure the factuality of automatically generated summaries. Due to the lack of common benchmarks,…

Computation and Language · Computer Science 2021-07-27 Artidoro Pagnoni , Vidhisha Balachandran , Yulia Tsvetkov

The rapid advancement of Large Language Models (LLMs) has established standardized evaluation benchmarks as the primary instrument for model comparison. Yet, their reliability is increasingly questioned due to sensitivity to shallow…

Computation and Language · Computer Science 2026-02-20 Bogdan Kostić , Conor Fallon , Julian Risch , Alexander Löser

Meeting summarization has become a critical task since digital encounters have become a common practice. Large language models (LLMs) show great potential in summarization, offering enhanced coherence and context understanding compared to…

Computation and Language · Computer Science 2025-02-19 Frederic Kirstein , Terry Ruas , Bela Gipp

Manual evaluation is essential to judge progress on automatic text summarization. However, we conduct a survey on recent summarization system papers that reveals little agreement on how to perform such evaluation studies. We conduct two…

Computation and Language · Computer Science 2021-01-28 Julius Steen , Katja Markert

Traditional reference-based metrics, such as BLEU and ROUGE, are less effective for assessing outputs from Large Language Models (LLMs) that produce highly creative or superior-quality text, or in situations where reference outputs are…

Human-Computer Interaction · Computer Science 2024-07-08 Qian Pan , Zahra Ashktorab , Michael Desmond , Martin Santillan Cooper , James Johnson , Rahul Nair , Elizabeth Daly , Werner Geyer

A major challenge in visually grounded language generation is to build robust benchmark datasets and models that can generalize well in real-world settings. To do this, it is critical to ensure that our evaluation protocols are correct, and…

Computation and Language · Computer Science 2020-10-09 Wanrong Zhu , Xin Eric Wang , Pradyumna Narayana , Kazoo Sone , Sugato Basu , William Yang Wang

Large language models (LLMs) often produce unsupported or unverifiable content, known as "hallucinations." To mitigate this, retrieval-augmented LLMs incorporate citations, grounding the content in verifiable sources. Despite such…

Information Retrieval · Computer Science 2024-08-26 Weijia Zhang , Mohammad Aliannejadi , Yifei Yuan , Jiahuan Pei , Jia-Hong Huang , Evangelos Kanoulas

We study the ability of large language models (LLMs) to generate comprehensive and accurate book summaries solely from their internal knowledge, without recourse to the original text. Employing a diverse set of books and multiple LLM…

Computation and Language · Computer Science 2025-03-28 Javier Coronado-Blázquez

Text summarization plays a crucial role in natural language processing by condensing large volumes of text into concise and coherent summaries. As digital content continues to grow rapidly and the demand for effective information retrieval…

Computation and Language · Computer Science 2025-03-14 Tohida Rehman , Soumabha Ghosh , Kuntal Das , Souvik Bhattacharjee , Debarshi Kumar Sanyal , Samiran Chattopadhyay

Summary assessment involves evaluating how well a generated summary reflects the key ideas and meaning of the source text, requiring a deep understanding of the content. Large Language Models (LLMs) have been used to automate this process,…

Computation and Language · Computer Science 2025-12-23 Zahra Sadeghi , Evangelos Milios , Frank Rudzicz

Rating-based summary statistics are ubiquitous in e-commerce, and often are crucial components in personalized recommendation mechanisms. Largely left unexplored, however, is the issue to what extent the descriptives of rating distributions…

Information Retrieval · Computer Science 2019-05-31 Ludovik Coba , Markus Zanker , Laurens Rook , Panagiotis Symeonidis

We construct Global Voices, a multilingual dataset for evaluating cross-lingual summarization methods. We extract social-network descriptions of Global Voices news articles to cheaply collect evaluation data for into-English and…

Computation and Language · Computer Science 2020-06-16 Khanh Nguyen , Hal Daumé

Abstractive text summarization has garnered increased interest as of late, in part due to the proliferation of large language models (LLMs). One of the most pressing problems related to generation of abstractive summaries is the need to…

Computation and Language · Computer Science 2023-10-17 Grant C. Forbes , Parth Katlana , Zeydy Ortiz

Evaluation benchmarks are the cornerstone of measuring capabilities of large language models (LLMs), as well as driving progress in said capabilities. Originally designed to make claims about capabilities (or lack thereof) in fully…

Opinion summarization sets itself apart from other types of summarization tasks due to its distinctive focus on aspects and sentiments. Although certain automated evaluation methods like ROUGE have gained popularity, we have found them to…

Computation and Language · Computer Science 2023-11-14 Yuchen Shen , Xiaojun Wan

We study unsupervised multi-document summarization evaluation metrics, which require neither human-written reference summaries nor human annotations (e.g. preferences, ratings, etc.). We propose SUPERT, which rates the quality of a summary…

Computation and Language · Computer Science 2020-05-11 Yang Gao , Wei Zhao , Steffen Eger

Large Language Models (LLMs) are increasingly used to generate and edit scientific abstracts, yet their integration into academic writing raises questions about trust, quality, and disclosure. Despite growing adoption, little is known about…

Computers and Society · Computer Science 2026-01-23 Nil-Jana Akpinar , Sandeep Avula , CJ Lee , Brandon Dang , Kaza Razat , Vanessa Murdock

Evaluating text revision in scientific writing remains a challenge, as traditional metrics such as ROUGE and BERTScore primarily focus on similarity rather than capturing meaningful improvements. In this work, we analyse and identify the…

Computation and Language · Computer Science 2026-01-26 Léane Jourdan , Florian Boudin , Richard Dufour , Nicolas Hernandez