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Crowd work platforms like Amazon Mechanical Turk and Prolific are vital for research, yet workers' growing use of generative AI tools poses challenges. Researchers face compromised data validity as AI responses replace authentic human…
The rapid growth of the digital platform economy is transforming labor markets, offering new employment opportunities with promises of flexibility and accessibility. However, these benefits often come at the expense of increased economic…
Fairness in AI and ML systems is increasingly linked to the proper treatment and recognition of data workers involved in training dataset development. Yet, those who collect and annotate the data, and thus have the most intimate knowledge…
Crowdsourcing markets provide workers with a centralized place to find paid work. What may not be obvious at first glance is that, in addition to the work they do for pay, crowd workers also have to shoulder a variety of unpaid invisible…
Labor plays a major, albeit largely unrecognized role in the development of artificial intelligence. Machine learning algorithms are predicated on data-intensive processes that rely on humans to execute repetitive and difficult-to-automate,…
Crowdsourcing platforms are a powerful and convenient means for recruiting participants in online studies and collecting data from the crowd. As information work is being more and more automated by Machine Learning algorithms, creativity…
Digital platforms capitalize on users' labor, often disguising essential contributions as casual activities or consumption, regardless of users' recognition of their efforts. Data annotation, content creation, and engagement with…
To harness the true potential of Artificial Intelligence (AI) for societal betterment, we need to move away from prioritising corporate interests which exploit Global South workers in the digital age. The unpaid labour and societal harms…
As freelancing work keeps on growing almost everywhere due to a sharp decrease in communication costs and to the widespread of Internet-based labour marketplaces (e.g., guru.com, feelancer.com, mturk.com, upwork.com), many researchers and…
While Amazon's Mechanical Turk (AMT) helped launch the paid crowd work industry eight years ago, many new vendors now offer a range of alternative models. Despite this, little crowd work research has explored other platforms. Such…
Although freelancing work has grown substantially in recent years, in part facilitated by a number of online labor marketplaces, (e.g., Guru, Freelancer, Amazon Mechanical Turk), traditional forms of "in-sourcing" work continue being the…
A growing number of people are working as part of on-line crowd work, which has been characterized by its low wages; yet, we know little about wage distribution and causes of low/high earnings. We recorded 2,676 workers performing 3.8…
An unknown number of people around the world are earning income by working through online labour platforms such as Upwork and Amazon Mechanical Turk. We combine data collected from various sources to build a data-driven assessment of the…
The study examines the essential features of the so-called platform-based work, which is rapidly evolving into a major, potentially game-changing force in the labor market. From low-skilled, low-paid services (such as passenger transport)…
Crowdsourcing requesters on Amazon Mechanical Turk (AMT) have raised questions about the reliability of the workers. The AMT workforce is very diverse and it is not possible to make blanket assumptions about them as a group. Some requesters…
Rideshare platforms exert significant control over workers through algorithmic systems that can result in financial, emotional, and physical harm. What steps can platforms, designers, and practitioners take to mitigate these negative…
The growing inequality in gig work between workers and platforms has become a critical social issue as gig work plays an increasingly prominent role in the future of work. The AI inequality is caused by (1) the technology divide in who has…
The global AI surge demands crowdworkers from diverse languages and cultures. They are pivotal in labeling data for enabling global AI systems. Despite global significance, research has primarily focused on understanding the perspectives…
Over the past decade, crowdsourcing has emerged as a cheap and efficient method of obtaining solutions to simple tasks that are difficult for computers to solve but possible for humans. The popularity and promise of crowdsourcing markets…
Despite a plethora of research dedicated to designing HITs for non-workstations, there is a lack of research looking specifically into workers' perceptions of the suitability of these devices for managing and completing work. In this work,…