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Multi-turn interaction in the dialogue system research refers to a system's ability to maintain context across multiple dialogue turns, enabling it to generate coherent and contextually relevant responses. Recent advancements in large…

Computation and Language · Computer Science 2025-01-20 Chen Zhang , Xinyi Dai , Yaxiong Wu , Qu Yang , Yasheng Wang , Ruiming Tang , Yong Liu

This paper describes our approach in DSTC 8 Track 4: Schema-Guided Dialogue State Tracking. The goal of this task is to predict the intents and slots in each user turn to complete the dialogue state tracking (DST) based on the information…

Computation and Language · Computer Science 2020-02-04 Yue Ma , Zengfeng Zeng , Dawei Zhu , Xuan Li , Yiying Yang , Xiaoyuan Yao , Kaijie Zhou , Jianping Shen

Large language models, LLMs, are increasingly deployed in multiturn settings where earlier responses shape later ones, making reliability dependent on whether a conversation remains consistent over time. When this consistency degrades…

Computation and Language · Computer Science 2026-04-20 Wael Hafez , Amir Nazeri

The rapid expansion of the digital world has propelled sentiment analysis into a critical tool across diverse sectors such as marketing, politics, customer service, and healthcare. While there have been significant advancements in sentiment…

Computation and Language · Computer Science 2024-04-08 Md. Arid Hasan , Shudipta Das , Afiyat Anjum , Firoj Alam , Anika Anjum , Avijit Sarker , Sheak Rashed Haider Noori

In this study, we explore the application of Large Language Models (LLMs) for generating synthetic users and simulating user conversations with a task-oriented dialogue system and present detailed results and their analysis. We propose a…

Computation and Language · Computer Science 2025-02-19 Adnan Ahmad , Stefan Hillmann , Sebastian Möller

The future of conversational agents will provide users with personalized information responses. However, a significant challenge in developing models is the lack of large-scale dialogue datasets that span multiple sessions and reflect…

Information Retrieval · Computer Science 2024-05-07 Hideaki Joko , Shubham Chatterjee , Andrew Ramsay , Arjen P. de Vries , Jeff Dalton , Faegheh Hasibi

Task-oriented conversational systems are essential for efficiently addressing diverse user needs, yet their development requires substantial amounts of high-quality conversational data that is challenging and costly to obtain. While large…

Information Retrieval · Computer Science 2025-11-06 Zhefan Wang , Ning Geng , Zhiqiang Guo , Weizhi Ma , Min Zhang

Users interacting with Large Language Models (LLMs) in a multi-turn conversation routinely refine their requests or pivot to new topics. LLMs, however, often miss these topic shifts and carry over irrelevant context from previous turns,…

Computation and Language · Computer Science 2026-05-12 Aditya Sinha , Harald Steck , Vito Ostuni , Matteo Rinaldi

The rapid advancements in large language models (LLMs) have opened up new opportunities for transforming patient engagement in healthcare through conversational AI. This paper presents an overview of the current landscape of LLMs in…

Artificial Intelligence · Computer Science 2024-11-27 Bo Wen , Raquel Norel , Julia Liu , Thaddeus Stappenbeck , Farhana Zulkernine , Huamin Chen

In dialogue transcription pipelines, Large Language Models (LLMs) are frequently employed in post-processing to improve grammar, punctuation, and readability. We explore a complementary post-processing step: enriching transcribed dialogues…

Computation and Language · Computer Science 2025-09-10 Thomas Thebaud , Yen-Ju Lu , Matthew Wiesner , Peter Viechnicki , Najim Dehak

Large language models (LLMs) and LLM-based agents are increasingly deployed as assistants in planning and decision making, yet most existing systems are implicitly optimized for a single-principal interaction paradigm, in which the model is…

Computation and Language · Computer Science 2026-04-29 Shu Yang , Shenzhe Zhu , Hao Zhu , José Ramón Enríquez , Di Wang , Alex Pentland , Michiel A. Bakker , Jiaxin Pei

Recently, Large Language Models (LLMs) have emerged as an alternative to training task-specific dialog agents, due to their broad reasoning capabilities and performance in zero-shot learning scenarios. However, many LLM-based dialog systems…

Computation and Language · Computer Science 2025-03-05 Dirk Väth , Ngoc Thang Vu

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

Large language models (LLMs) have demonstrated impressive capabilities in mathematical problem solving, particularly in single turn question answering formats. However, real world scenarios often involve mathematical question answering that…

Artificial Intelligence · Computer Science 2024-05-31 Zhenwen Liang , Dian Yu , Wenhao Yu , Wenlin Yao , Zhihan Zhang , Xiangliang Zhang , Dong Yu

Large language models (LLMs) have demonstrated the ability to improve human efficiency through conversational interactions. Conventional LLM-powered dialogue systems, operating on a turn-based paradigm, preclude real-time interaction during…

Computation and Language · Computer Science 2024-09-19 Wang Xu , Shuo Wang , Weilin Zhao , Xu Han , Yukun Yan , Yudi Zhang , Zhe Tao , Zhiyuan Liu , Wanxiang Che

User simulation has long played a vital role in computer science due to its potential to support a wide range of applications. Language, as the primary medium of human communication, forms the foundation of social interaction and behavior.…

Annotating task-oriented dialogues is notorious for the expensive and difficult data collection process. Few-shot dialogue state tracking (DST) is a realistic solution to this problem. In this paper, we hypothesize that dialogue summaries…

Computation and Language · Computer Science 2022-03-04 Jamin Shin , Hangyeol Yu , Hyeongdon Moon , Andrea Madotto , Juneyoung Park

Recent works on end-to-end trainable neural network based approaches have demonstrated state-of-the-art results on dialogue state tracking. The best performing approaches estimate a probability distribution over all possible slot values.…

Computation and Language · Computer Science 2019-07-02 Rahul Goel , Shachi Paul , Dilek Hakkani-Tür

Recent progress on large language models (LLMs) has enabled dialogue agents to generate highly naturalistic and plausible text. However, current LLM language generation focuses on responding accurately to questions and requests with a…

Machine Learning · Computer Science 2024-11-11 Joey Hong , Jessica Lin , Anca Dragan , Sergey Levine

We have reached a practical and realistic phase in human-support dialogue agents by developing a large language model (LLM). However, when requiring expert knowledge or anticipating the utterance content using the massive size of the…

Human-Computer Interaction · Computer Science 2023-12-22 Naoki Yoshimaru , Motoharu Okuma , Takamasa Iio , Kenji Hatano