Related papers: Beyond Single-User Dialogue: Assessing Multi-User …

Dialogue state tracking (DST) is at the heart of task-oriented dialogue systems. However, the scarcity of labeled data is an obstacle to building accurate and robust state tracking systems that work across a variety of domains. Existing…

Large language models (LLMs) can generate fluent dialogue, but prior works lack situational grounding, dynamic strategy control, and evaluation aligned with clinical standards in motivational interviewing (MI). We introduce StoryMI, a…

As Large Language Models (LLMs) are increasingly deployed in customer-facing applications, a critical yet underexplored question is how users communicate differently with LLM chatbots compared to human agent. In this study, we present…

Large Language Models (LLMs) excel in handling general knowledge tasks, yet they struggle with user-specific personalization, such as understanding individual emotions, writing styles, and preferences. Personalized Large Language Models…

Large language models (LLMs) have recently been applied in software engineering to perform tasks such as translating code between programming languages, generating code from natural language, and autocompleting code as it is being written.…

Conversational question-answering (CQA) systems aim to create interactive search systems that effectively retrieve information by interacting with users. To replicate human-to-human conversations, existing work uses human annotators to play…

Large language models (LLMs) built on existing reinforcement learning with human feedback (RLHF) frameworks typically optimize responses based on immediate turn-level human preferences. However, this approach falls short in multi-turn…

Large language models (LLMs) are increasingly adopted in educational technologies for a variety of tasks, from generating instructional materials and assisting with assessment design to tutoring. While prior work has investigated how models…

Zero-shot domain adaptation for dialogue state tracking (DST) remains a challenging problem in task-oriented dialogue (TOD) systems, where models must generalize to target domains unseen at training time. Current large language model…

Retrained large language models (LLMs) have become extensively used across various sub-disciplines of natural language processing (NLP). In NLP, text classification problems have garnered considerable focus, but still faced with some…

Large language models (LLMs) often struggle to learn from corrective feedback within a conversational context. They are rarely proactive in soliciting this feedback, even when faced with ambiguity, which can make their dialogues feel…

Recent advances in text-to-speech (TTS) synthesis, particularly those leveraging large language models (LLMs), have significantly improved expressiveness and naturalness. However, generating human-like, interactive dialogue speech remains…

Large language models (LLMs) are increasingly being used in a zero-shot fashion to assess mental health conditions, yet we have limited knowledge on what factors affect their accuracy. In this study, we utilize a clinical dataset of natural…

This paper investigates the effectiveness of large language models (LLMs) in answering questions over datasets. We examine their performance in two scenarios: (a) directly answering questions given a dataset file as input, and (b)…

There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…

Dialogue data has been a key source for understanding learning processes, offering critical insights into how students engage in collaborative discussions and how these interactions shape their knowledge construction. The advent of Large…

Large Language Models (LLMs) pre-trained on multilingual data have revolutionized natural language processing research, by transitioning from languages and task specific model pipelines to a single model adapted on a variety of tasks.…

A Dialogue State Tracker (DST) is a key component in a dialogue system aiming at estimating the beliefs of possible user goals at each dialogue turn. Most of the current DST trackers make use of recurrent neural networks and are based on…

Large Language Models (LLMs) achieve strong performance on many reasoning benchmarks, yet these evaluations typically focus on isolated tasks that differ from real-world usage in task-oriented dialogue (TOD). In this setting, LLMs must…

Previous zero-shot dialogue state tracking (DST) methods only apply transfer learning, ignoring unlabelled data in the target domain. We transform zero-shot DST into few-shot DST by utilising such unlabelled data via joint and self-training…