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Recommender system has been proven to be significantly crucial in many fields and is widely used by various domains. Most of the conventional recommender systems rely on the numeric rating given by a user to reflect his opinion about a…

Artificial Intelligence · Computer Science 2021-09-21 Sumaia Mohammed AL-Ghuribi , Shahrul Azman Mohd Noah

Opinion summarisation is a task that aims to condense the information presented in the source documents while retaining the core message and opinions. A summary that only represents the majority opinions will leave the minority opinions…

Computation and Language · Computer Science 2023-06-08 Nannan Huang , Lin Tian , Haytham Fayek , Xiuzhen Zhang

Product reviews often contain a large number of implicit aspects and object-attribute co-existence cases. Unfortunately, many existing studies in Aspect-Based Sentiment Analysis (ABSA) have overlooked this issue, which can make it difficult…

Computation and Language · Computer Science 2023-11-29 Dan Ma , Jun Xu , Zongyu Wang , Xuezhi Cao , Yunsen Xian

Opinion mining from customer reviews has become pervasive in recent years. Sentences in reviews, however, are usually classified independently, even though they form part of a review's argumentative structure. Intuitively, sentences in a…

Computation and Language · Computer Science 2016-09-12 Sebastian Ruder , Parsa Ghaffari , John G. Breslin

Aspect Term Extraction (ATE) detects opinionated aspect terms in sentences or text spans, with the end goal of performing aspect-based sentiment analysis. The small amount of available datasets for supervised ATE and the fact that they…

Computation and Language · Computer Science 2017-09-28 Athanasios Giannakopoulos , Diego Antognini , Claudiu Musat , Andreea Hossmann , Michael Baeriswyl

The e-commerce has started a new trend in natural language processing through sentiment analysis of user-generated reviews. Different consumers have different concerns about various aspects of a specific product or service. Aspect category…

Computation and Language · Computer Science 2019-06-24 Sajad Movahedi , Erfan Ghadery , Heshaam Faili , Azadeh Shakery

Opinion summarization sets itself apart from other types of summarization tasks due to its distinctive focus on aspects and sentiments. Although certain automated evaluation methods like ROUGE have gained popularity, we have found them to…

Computation and Language · Computer Science 2023-11-14 Yuchen Shen , Xiaojun Wan

While social media platforms, such as Twitter, provide a medium for large-scale opinion sharing during news events, it is manually impossible for individuals or media agencies to process the vast volume of content to identify key…

Computation and Language · Computer Science 2026-05-25 Chaitanya Wanjari , Jessica Kamal , Riddhi Jain , Samruddhi Kurhe , Roshni Chakraborty

In e-commerce, opinion summarization is the process of summarizing the consensus opinions found in product reviews. However, the potential of additional sources such as product description and question-answers (QA) has been considered less…

This paper tackles the task of legal extractive summarization using a dataset of 430K U.S. court opinions with key passages annotated. According to automated summary quality metrics, the reinforcement-learning-based MemSum model is best and…

Computation and Language · Computer Science 2023-05-16 Emmanuel Bauer , Dominik Stammbach , Nianlong Gu , Elliott Ash

The recent success of deep learning techniques for abstractive summarization is predicated on the availability of large-scale datasets. When summarizing reviews (e.g., for products or movies), such training data is neither available nor can…

Computation and Language · Computer Science 2020-12-15 Reinald Kim Amplayo , Stefanos Angelidis , Mirella Lapata

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

Aspect-based sentiment analysis (ABSA) is a fine-grained sentiment analysis task which aims to extract the aspects from sentences and identify their corresponding sentiments. Aspect term extraction (ATE) is the crucial step for ABSA. Due to…

Computation and Language · Computer Science 2022-02-01 Xiang Chen , Xiaojun Wan

Large language models have shown impressive performance across a wide variety of tasks, including text summarization. In this paper, we show that this strong performance extends to opinion summarization. We explore several pipeline methods…

Computation and Language · Computer Science 2023-05-24 Adithya Bhaskar , Alexander R. Fabbri , Greg Durrett

One key consequence of the information revolution is a significant increase and a contamination of our information supply. The practice of fact checking won't suffice to eliminate the biases in text data we observe, as the degree of…

Computation and Language · Computer Science 2019-06-11 Sihao Chen , Daniel Khashabi , Wenpeng Yin , Chris Callison-Burch , Dan Roth

Automatic summarization is the process of reducing a text document in order to generate a summary that retains the most important points of the original document. In this work, we study two problems - i) summarizing a text document as set…

Information Retrieval · Computer Science 2024-06-04 Jayaprakash Sundararaj

Healthcare Community Question Answering (CQA) forums offer an accessible platform for individuals seeking information on various healthcare-related topics. People find such platforms suitable for self-disclosure, seeking medical opinions,…

Computation and Language · Computer Science 2024-06-14 Gauri Naik , Sharad Chandakacherla , Shweta Yadav , Md. Shad Akhtar

Opinion summarization is the task of creating summaries capturing popular opinions from user reviews. In this paper, we introduce Geodesic Summarizer (GeoSumm), a novel system to perform unsupervised extractive opinion summarization.…

Computation and Language · Computer Science 2023-11-21 Somnath Basu Roy Chowdhury , Nicholas Monath , Avinava Dubey , Amr Ahmed , Snigdha Chaturvedi

Text summarization is a user-preference based task, i.e., for one document, users often have different priorities for summary. As a key aspect of customization in summarization, granularity is used to measure the semantic coverage between…

Computation and Language · Computer Science 2022-12-15 Ming Zhong , Yang Liu , Suyu Ge , Yuning Mao , Yizhu Jiao , Xingxing Zhang , Yichong Xu , Chenguang Zhu , Michael Zeng , Jiawei Han

We propose a simple approach for the abstractive summarization of long legal opinions that considers the argument structure of the document. Legal opinions often contain complex and nuanced argumentation, making it challenging to generate a…

Computation and Language · Computer Science 2023-06-02 Mohamed Elaraby , Yang Zhong , Diane Litman