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Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

Large-Language Models (LLMs) are changing the way learners acquire knowledge outside the classroom setting. Previous studies have shown that LLMs seem effective in generating to short and simple questions in introductory CS courses using…

Programming Languages · Computer Science 2026-03-09 Yihan Zhang , Brigitte Pientka , Xujie Si

Log data can reveal valuable information about how users interact with Web search services, what they want, and how satisfied they are. However, analyzing user intents in log data is not easy, especially for emerging forms of Web search…

Retrieval-Augmented Language Models (RALMs) face significant challenges in reducing factual errors, particularly in document relevance evaluation and knowledge integration. We introduce a framework for structured relevance assessment that…

Artificial Intelligence · Computer Science 2025-07-30 Aryan Raj , Astitva Veer Garg , Anitha D

User profiling, as a core technique for user understanding, aims to infer structural attributes from user information. Large Language Models (LLMs) provide a promising avenue for user profiling, yet the progress is hindered by the lack of…

Artificial Intelligence · Computer Science 2025-09-24 Yingxin Li , Jianbo Zhao , Xueyu Ren , Jie Tang , Wangjie You , Xu Chen , Kan Zhou , Chao Feng , Jiao Ran , Yuan Meng , Zhi Wang

The rapid development in the field of Large Language Models (LLMs) has led to a surge in applications that facilitate collaboration among multiple agents to assist humans in their daily tasks. However, a significant gap remains in assessing…

Computation and Language · Computer Science 2024-02-26 Negar Arabzadeh , Julia Kiseleva , Qingyun Wu , Chi Wang , Ahmed Awadallah , Victor Dibia , Adam Fourney , Charles Clarke

An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user…

Computation and Language · Computer Science 2024-08-21 Amin Abolghasemi , Zhaochun Ren , Arian Askari , Mohammad Aliannejadi , Maarten de Rijke , Suzan Verberne

Large language models (LLMs) are increasingly utilized by researchers across a wide range of domains, and qualitative social science is no exception; however, this adoption faces persistent challenges, including interpretive bias, low…

Computation and Language · Computer Science 2025-10-30 Ali Sanaei , Ali Rajabzadeh

Commonly, AI or machine learning (ML) models are evaluated on benchmark datasets. This practice supports innovative methodological research, but benchmark performance can be poorly correlated with performance in real-world applications -- a…

Machine Learning · Computer Science 2024-06-18 Olivier Binette , Jerome P. Reiter

As the importance of comprehensive evaluation in workshop courses increases, there is a growing demand for efficient and fair assessment methods that reduce the workload for faculty members. This paper presents an evaluation conducted with…

Computers and Society · Computer Science 2024-05-30 Toru Ishida , Tongxi Liu , Hailong Wang , William K. Cheung

Utilizing large language models (LLMs) for document reranking has been a popular and promising research direction in recent years, many studies are dedicated to improving the performance and efficiency of using LLMs for reranking. Besides,…

Information Retrieval · Computer Science 2025-04-11 Qi Liu , Haozhe Duan , Yiqun Chen , Quanfeng Lu , Weiwei Sun , Jiaxin Mao

Offline evaluation of search systems depends on test collections. These benchmarks provide the researchers with a corpus of documents, topics and relevance judgements indicating which documents are relevant for each topic. While test…

Information Retrieval · Computer Science 2025-07-23 David Otero , Javier Parapar , Álvaro Barreiro

We address the task of hierarchical multi-label classification (HMC) of scientific documents at an industrial scale, where hundreds of thousands of documents must be classified across thousands of dynamic labels. The rapid growth of…

Artificial Intelligence · Computer Science 2024-12-09 Seyed Amin Tabatabaei , Sarah Fancher , Michael Parsons , Arian Askari

Large-scale commercial search systems optimize for relevance to drive successful sessions that help users find what they are looking for. To maximize relevance, we leverage two complementary objectives: behavioral relevance (results users…

Information Retrieval · Computer Science 2026-03-10 Evangelia Christakopoulou , Vivekkumar Patel , Hemanth Velaga , Sandip Gaikwad , Sean Suchter , Venkat Sundaranatha

Large Language Models (LLMs) have demonstrated potential as effective search relevance evaluators. However, there is a lack of comprehensive guidance on which models consistently perform optimally across various contexts or within specific…

Machine Learning · Computer Science 2024-10-29 Silvia Terragni , Hoang Cuong , Joachim Daiber , Pallavi Gudipati , Pablo N. Mendes

NLP benchmarks rely on standardized datasets for training and evaluating models and are crucial for advancing the field. Traditionally, expert annotations ensure high-quality labels; however, the cost of expert annotation does not scale…

Computation and Language · Computer Science 2025-09-15 Omer Nahum , Nitay Calderon , Orgad Keller , Idan Szpektor , Roi Reichart

Large language models (LLMs) are increasingly used to meet user information needs, but their effectiveness in dealing with user queries that contain various types of ambiguity remains unknown, ultimately risking user trust and satisfaction.…

Computation and Language · Computer Science 2024-06-04 Tong Zhang , Peixin Qin , Yang Deng , Chen Huang , Wenqiang Lei , Junhong Liu , Dingnan Jin , Hongru Liang , Tat-Seng Chua

Recent advances in generative AI have led to remarkable interest in using systems that rely on large language models (LLMs) for practical applications. However, meaningful evaluation of these systems in real-world scenarios comes with a…

Artificial Intelligence · Computer Science 2025-07-22 Ethan M. Rudd , Christopher Andrews , Philip Tully

Incomplete relevance judgments limit the re-usability of test collections. When new systems are compared against previous systems used to build the pool of judged documents, they often do so at a disadvantage due to the ``holes'' in test…

Information Retrieval · Computer Science 2024-05-10 Zahra Abbasiantaeb , Chuan Meng , Leif Azzopardi , Mohammad Aliannejadi

The adoption of large language models (LLMs) to assist clinicians has attracted remarkable attention. Existing works mainly adopt the close-ended question-answering (QA) task with answer options for evaluation. However, many clinical…