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Using large language models (LLMs) to assist psychological counseling is a significant but challenging task at present. Attempts have been made on improving empathetic conversations or acting as effective assistants in the treatment with…

Computation and Language · Computer Science 2024-06-11 Chenhao Zhang , Renhao Li , Minghuan Tan , Min Yang , Jingwei Zhu , Di Yang , Jiahao Zhao , Guancheng Ye , Chengming Li , Xiping Hu

Mental health remains a major public health concern, while access to timely psychological support is often limited. AI-based dialogue systems have emerged as promising tools to address these barriers, and recent advances in large language…

Computers and Society · Computer Science 2026-03-16 Daeun Lee , Dongje Yoo , Migyeong Yang , Jihyun An , Christine B. Cha , Jinyoung Han

Large language models (LLMs) have shown promise in providing scalable mental health support, while evaluating their counseling capability remains crucial to ensure both efficacy and safety. Existing evaluations are limited by the static…

Computation and Language · Computer Science 2025-05-07 Shijing Zhu , Zhuang Chen , Guanqun Bi , Binghang Li , Yaxi Deng , Dazhen Wan , Libiao Peng , Xiyao Xiao , Rongsheng Zhang , Tangjie Lv , Zhipeng Hu , FangFang Li , Minlie Huang

LLM-based client simulation has emerged as a promising tool for training novice counselors and evaluating automated counseling systems. However, existing client simulation approaches face three key challenges: (1) limited diversity and…

Computation and Language · Computer Science 2026-01-13 Huachuan Qiu , Zhaoming Chen , Yuqian Chen , Yuan Xie , Yu Lu , Zhenzhong Lan

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

The current research on Role-Playing Conversational Agents (RPCAs) with Large Language Models (LLMs) primarily focuses on imitating specific speaking styles and utilizing character backgrounds, neglecting the depiction of deeper personality…

Computation and Language · Computer Science 2025-02-07 Tao Yang , Yuhua Zhu , Xiaojun Quan , Cong Liu , Qifan Wang

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

In this work, we present a new dataset and a computational strategy for a digital coach that aims to guide users in practicing the protocols of self-attachment therapy. Our framework augments a rule-based conversational agent with a…

Artificial Intelligence · Computer Science 2024-02-01 Lisa Alazraki , Ali Ghachem , Neophytos Polydorou , Foaad Khosmood , Abbas Edalat

Recent advances in large language models (LLMs) have accelerated the development of conversational agents capable of generating human-like responses. Since psychiatric assessments typically involve complex conversational interactions…

Computation and Language · Computer Science 2025-01-06 Jingoo Lee , Kyungho Lim , Young-Chul Jung , Byung-Hoon Kim

Information workers' productivity is significantly influenced by their cognitive states and physiological responses. AI assistants such as ChatGPT, Copilot, and others have become integral components of knowledge-intensive workplaces. These…

Human-Computer Interaction · Computer Science 2026-05-12 Amog Rao , Utkarsh Agarwal , Amol Harsh , Siddharth Siddharth

This study investigates the efficacy of Large Language Models (LLMs) in interactive language therapy for high-functioning autistic adolescents. With the rapid advancement of artificial intelligence, particularly in natural language…

Human-Computer Interaction · Computer Science 2023-11-17 Yujin Cho , Mingeon Kim , Seojin Kim , Oyun Kwon , Ryan Donghan Kwon , Yoonha Lee , Dohyun Lim

Recent advancements in large language models (LLMs) promise to expand mental health interventions by emulating therapeutic techniques, potentially easing barriers to care. Yet there is a lack of real-world empirical evidence evaluating the…

Human-Computer Interaction · Computer Science 2025-01-28 Yinzhou Wang , Yimeng Wang , Ye Xiao , Liabette Escamilla , Bianca Augustine , Kelly Crace , Gang Zhou , Yixuan Zhang

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

Computers and Society · Computer Science 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Large language models are increasingly deployed in multi-turn settings such as tutoring, support, and counseling, where reliability depends on preserving consistent roles, personas, and goals across long horizons. This requirement becomes…

Computation and Language · Computer Science 2026-04-13 Han Luo , Guy Laban

The advancement of computational psychology requires AI tools capable of deeply understanding counseling dialogues. Existing audio language models (AudioLLMs) often rely on single speech encoders pre-trained on general data, struggling to…

Audio and Speech Processing · Electrical Eng. & Systems 2025-10-06 Yongqi Kang , Yong Zhao

Large language models (LLMs) have been widely applied in various fields due to their excellent capability for memorizing knowledge and chain of thought (CoT). When these language models are applied in the field of psychological counseling,…

Computation and Language · Computer Science 2023-11-02 Yirong Chen , Xiaofen Xing , Jingkai Lin , Huimin Zheng , Zhenyu Wang , Qi Liu , Xiangmin Xu

Traditional in-person psychological counseling remains primarily niche, often chosen by individuals with psychological issues, while online automated counseling offers a potential solution for those hesitant to seek help due to feelings of…

At the heart of medicine lies the physician-patient dialogue, where skillful history-taking paves the way for accurate diagnosis, effective management, and enduring trust. Artificial Intelligence (AI) systems capable of diagnostic dialogue…

This paper explores the intersection of psychology and artificial intelligence through the development and evaluation of specialized Large Language Models (LLMs). We introduce PsychoLex, a suite of resources designed to enhance LLMs'…

Computation and Language · Computer Science 2024-08-19 Mohammad Amin Abbasi , Farnaz Sadat Mirnezami , Hassan Naderi