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Large Language Models (LLMs) are increasingly utilized for mental health support; however, current safety benchmarks often fail to detect the complex, longitudinal risks inherent in therapeutic dialogue. We introduce an evaluation framework…

Computation and Language · Computer Science 2026-03-06 Ian Steenstra , Paola Pedrelli , Weiyan Shi , Stacy Marsella , Timothy W. Bickmore

Mental health has attracted substantial attention in recent years and LLM can be an effective technology for alleviating this problem owing to its capability in text understanding and dialogue. However, existing research in this domain…

Computation and Language · Computer Science 2024-12-09 Jinpeng Hu , Tengteng Dong , Luo Gang , Hui Ma , Peng Zou , Xiao Sun , Dan Guo , Xun Yang , Meng Wang

The rapid advancement of Large Language Models (LLMs), reasoning models, and agentic AI approaches coincides with a growing global mental health crisis, where increasing demand has not translated into adequate access to professional…

Human-Computer Interaction · Computer Science 2025-04-03 Kellie Yu Hui Sim , Kenny Tsu Wei Choo

The construction industry is characterized by both high physical and psychological risks, yet supports of mental health remain limited. While advancements in artificial intelligence (AI), particularly large language models (LLMs), offer…

Human-Computer Interaction · Computer Science 2025-06-10 Fan Yang , Yuan Tian , Jiansong Zhang

Intelligent dialogue systems are increasingly used in modern education and psychological counseling fields, but most existing systems are limited to a single domain, cannot deal with both educational and psychological issues, and often lack…

Computation and Language · Computer Science 2024-12-06 Shiwen Ni , Min Yang

Multi-agent AI systems powered by large language models (LLMs) are increasingly applied to solve complex tasks. However, these systems often rely on fragile, manually designed prompts and heuristics, making optimization difficult. A key…

Artificial Intelligence · Computer Science 2025-02-10 Wanjia Zhao , Mert Yuksekgonul , Shirley Wu , James Zou

In the contemporary landscape of social media, an alarming number of users express negative emotions, some of which manifest as strong suicidal intentions. This situation underscores a profound need for trained psychological counselors who…

Artificial Intelligence · Computer Science 2023-08-30 Guanghui Fu , Qing Zhao , Jianqiang Li , Dan Luo , Changwei Song , Wei Zhai , Shuo Liu , Fan Wang , Yan Wang , Lijuan Cheng , Juan Zhang , Bing Xiang Yang

Large language models (LLMs) can generate fluent dialogue, but prior works lack situational grounding, dynamic strategy control, and evaluation aligned with clinical standards in motivational interviewing (MI). We introduce StoryMI, a…

Computation and Language · Computer Science 2026-05-28 Qingyu Meng , Min Chen , Dingming Liu , Yifan Mo , Yue Su , Xin Sun , Koen Hindriks , Jiahuan Pei

Large language models (LLMs) are increasingly leveraged to empower autonomous agents to simulate human beings in various fields of behavioral research. However, evaluating their capacity to navigate complex social interactions remains a…

Computation and Language · Computer Science 2024-11-26 Xinyi Mou , Jingcong Liang , Jiayu Lin , Xinnong Zhang , Xiawei Liu , Shiyue Yang , Rong Ye , Lei Chen , Haoyu Kuang , Xuanjing Huang , Zhongyu Wei

Large Language Models (LLMs) can play a vital role in psychotherapy by adeptly handling the crucial task of cognitive reframing and overcoming challenges such as shame, distrust, therapist skill variability, and resource scarcity. Previous…

Human-Computer Interaction · Computer Science 2025-01-28 Mengxi Xiao , Qianqian Xie , Ziyan Kuang , Zhicheng Liu , Kailai Yang , Min Peng , Weiguang Han , Jimin Huang

The integration of conversational artificial intelligence (AI) into mental health care promises a new horizon for therapist-client interactions, aiming to closely emulate the depth and nuance of human conversations. Despite the potential,…

Multimedia · Computer Science 2024-10-22 Yuqi Chu , Lizi Liao , Zhiyuan Zhou , Chong-Wah Ngo , Richang Hong

Large Language Models (LLMs) have demonstrated promising potential in providing empathetic support during interactions. However, their responses often become verbose or overly formulaic, failing to adequately address the diverse emotional…

Computation and Language · Computer Science 2024-12-12 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Creating effective dialogue systems for mental health support requires high-quality multi-turn counseling dialogue data, yet collecting real counselor-client conversations presents significant challenges, including privacy concerns, high…

Computation and Language · Computer Science 2026-05-27 Huachuan Qiu , Zhenzhong Lan

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

Artificial Intelligence · Computer Science 2026-05-19 Jingni Huang , Peter Bloodsworth

As large language models (LLMs) are embedded into mental health technologies, they are often framed either as tools assisting therapists or autonomous therapeutic systems. Such perspectives overlook their potential to mediate relational…

Human-Computer Interaction · Computer Science 2025-12-30 Jiatao Quan , Ziyue Li , Tian Qi Zhu , Yuxuan Li , Baoying Wang , Wanda Pratt , Nan Gao

The application of AI in psychiatric diagnosis faces significant challenges, including the subjective nature of mental health assessments, symptom overlap across disorders, and privacy constraints limiting data availability. To address…

Social and Information Networks · Computer Science 2025-10-14 Mengxi Xiao , Ben Liu , He Li , Jimin Huang , Qianqian Xie , Xiaofen Zong , Mang Ye , Min Peng

Large Language Models (LLMs) offer promising opportunities to support mental healthcare workflows, yet they often lack the structured clinical reasoning needed for reliable diagnosis and may struggle to provide the emotionally attuned…

Artificial Intelligence · Computer Science 2026-04-20 Yuqi Wu , Guangya Wan , Jingjing Li , Shengming Zhao , Lingfeng Ma , Tianyi Ye , Ion Pop , Yanbo Zhang , Jie Chen

Mental health issues, particularly depressive disorders, present significant challenges in contemporary society, necessitating the development of effective automated diagnostic methods. This paper introduces the Agent Mental Clinic (AMC), a…

Computation and Language · Computer Science 2024-10-10 Kunyao Lan , Bingrui Jin , Zichen Zhu , Siyuan Chen , Shu Zhang , Kenny Q. Zhu , Mengyue Wu

Large language models (LLMs) are increasingly used for mental health support, yet they can produce responses that are overly directive, inconsistent, or clinically misaligned, particularly in sensitive or high-risk contexts. Existing…

Human-Computer Interaction · Computer Science 2026-01-21 Jiwon Kim , Violeta J. Rodriguez , Dong Whi Yoo , Eshwar Chandrasekharan , Koustuv Saha

The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…

Human-Computer Interaction · Computer Science 2024-12-31 Alessandro De Grandi , Federico Ravenda , Andrea Raballo , Fabio Crestani