Related papers: Multi-Tool Analysis of User Interface & Accessibil…
In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of…
This paper addresses the limited attention given to blind users as content creators in Content Management Systems (CMS), a gap that remains under-explored in web accessibility research. For blind authors, effective interaction with CMS…
Consumer applications are becoming increasingly smarter and most of them have to run on device ecosystems. Potential benefits are for example enabling cross-device interaction and seamless user experiences. Essential for today's smart…
Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…
This study investigates the use of AI tools in academic writing through analysis of AI usage declarations in journals. Using a mixed-methods approach combining content analysis, statistical analysis, and text mining, this research analyzed…
The rise of LLMs has deflected a growing portion of human-computer interactions towards LLM-based chatbots. The remarkable abilities of these models allow users to interact using long, diverse natural language text covering a wide range of…
As a general purpose technology without a concrete pre-defined purpose, personal chatbots can be used for a whole range of objectives, depending on the personal needs, contexts, and tasks of an individual, and so potentially impact a…
Web applications are prime targets for cyberattacks as gateways to critical services and sensitive data. Traditional penetration testing is costly and expertise-intensive, making it difficult to scale with the growing web ecosystem. While…
Individuals are turning to increasingly anthropomorphic, general-purpose chatbots for AI companionship, rather than roleplay-specific platforms. However, not much is known about how individuals perceive and conduct their relationships with…
Documentation burden is a major contributor to clinician burnout, which is rising nationally and is an urgent threat to our ability to care for patients. Artificial intelligence (AI) chatbots, such as ChatGPT, could reduce clinician burden…
Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…
Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…
Large Language Models (LLMs) have the potential to significantly enhance threat intelligence by automating the collection, preprocessing, and analysis of threat data. However, the usability of these tools is critical to ensure their…
Accessibility checkers are tools in support of accessible app development, and their use is encouraged by accessibility best practices. However, most current checkers evaluate static or mechanically-generated contexts, failing to capture…
The fast growth of digital health systems has led to a need to better comprehend how they interpret and represent patient-reported symptoms. Chatbots have been used in healthcare to provide clinical support and enhance the user experience,…
People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…
The use of chatbots equipped with artificial intelligence (AI) in educational settings has increased in recent years, showing potential to support teaching and learning. However, the adoption of these technologies has raised concerns about…
Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage…
As AI agents increasingly operate in open, real-world environments, they require a deep synergy of multimodal perception, tool invocation with multi-hop reasoning, and dynamic interaction with users. However, existing benchmarks fail to…
A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…