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This study proposes an anomaly detection method based on the Transformer architecture with integrated multiscale feature perception, aiming to address the limitations of temporal modeling and scale-aware feature representation in cloud…
With the continued migration of storage to cloud database systems,the impact of slow queries in such systems on services and user experience is increasing. Root-cause diagnosis plays an indispensable role in facilitating slow-query…
The recent increase in the scale and complexity of software systems has introduced new challenges to the time series monitoring and anomaly detection process. A major drawback of existing anomaly detection methods is that they lack…
Three-dimensional point cloud anomaly detection that aims to detect anomaly data points from a training set serves as the foundation for a variety of applications, including industrial inspection and autonomous driving. However, existing…
This paper introduces a new structural causal model tailored for representing threshold-based IT systems and presents a new algorithm designed to rapidly detect root causes of anomalies in such systems. When root causes are not causally…
This paper presents a novel application of explainable AI (XAI) for root-causing performance degradation in machine learning models that learn continuously from user engagement data. In such systems a single feature corruption can cause…
Performance and high availability have become increasingly important drivers, amongst other drivers, for user retention in the context of web services such as social networks, and web search. Exogenic and/or endogenic factors often give…
Monitoring the performance of large shared computing systems such as the cloud computing infrastructure raises many challenging algorithmic problems. One common problem is to track users with the largest deviation from the norm (outliers),…
The applications that are deployed in the cloud to provide services to the users encompass a large number of interconnected dependent cloud components. Multiple identical components are scheduled to run concurrently in order to handle…
Cloud performance fluctuates due to factors such as resource contention and workload changes. These factors can be short-term, seasonal, or long-term. Their effects are often intertwined in performance traces, making performance management…
Resource orchestration and configuration parameter search are key concerns for container-based infrastructure in cloud data centers. Large configuration search space and cloud uncertainties are often mitigated using contextual bandit…
To assist IT service developers and operators in managing their increasingly complex service landscapes, there is a growing effort to leverage artificial intelligence in operations. To speed up troubleshooting, log anomaly detection has…
Aiming at analyzing performance in cloud computing, some unpredictable perturbations which may lead to performance downgrade are essential factors that should not be neglected. To avoid performance downgrade in cloud computing system, it is…
Continuous cloud service performance benchmarking is essential for detecting performance bugs early before deploying them to production. However, detecting performance regressions using application benchmarks, which usually treat the system…
This study investigates the adoption and effectiveness of AI-based anomaly detection in cross-provider electronic health record (EHR) environments. It aims to (1) identify the organisational and digital capabilities required for successful…
Detecting anomalies and the corresponding root causes in multivariate time series plays an important role in monitoring the behaviors of various real-world systems, e.g., IT system operations or manufacturing industry. Previous anomaly…
Cloud-based services are surging into popularity in recent years. However, outages, i.e., severe incidents that always impact multiple services, can dramatically affect user experience and incur severe economic losses. Locating the…
Edge computing environments host increasingly complex microservice-based IoT applications, which are prone to performance anomalies that can propagate across dependent services. Identifying the true source of such anomalies, known as Root…
Slow task detection is a critical problem in cloud operation and maintenance since it is highly related to user experience and can bring substantial liquidated damages. Most anomaly detection methods detect it from a single-task aspect.…
Microservice systems (MSS) have become a predominant architectural style for cloud services. Yet the community still lacks high-quality, publicly available datasets for anomaly detection (AD) and root cause analysis (RCA) in MSS. Most…