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A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

Human-Computer Interaction · Computer Science 2025-08-11 Huiqi Zou , Pengda Wang , Zihan Yan , Tianjun Sun , Ziang Xiao

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

Large language models (LLMs) are expected to follow instructions from users and engage in conversations. Techniques to enhance LLMs' instruction-following capabilities typically fine-tune them using data structured according to a predefined…

Cryptography and Security · Computer Science 2025-01-08 Fengqing Jiang , Zhangchen Xu , Luyao Niu , Bill Yuchen Lin , Radha Poovendran

The performance of conversational Large Language Models (LLMs) in general, and of ChatGPT in particular, is currently being evaluated on many different tasks, from logical reasoning or maths to answering questions on a myriad of topics.…

Computation and Language · Computer Science 2024-10-22 Gonzalo Martínez , José Alberto Hernández , Javier Conde , Pedro Reviriego , Elena Merino

Large Language Models (LLMs) are acquiring a wider range of capabilities, including understanding and responding in multiple languages. While they undergo safety training to prevent them from answering illegal questions, imbalances in…

Computation and Language · Computer Science 2025-03-18 Likai Tang , Niruth Bogahawatta , Yasod Ginige , Jiarui Xu , Shixuan Sun , Surangika Ranathunga , Suranga Seneviratne

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…

Human-Computer Interaction · Computer Science 2024-02-15 Zilin Ma , Yiyang Mei , Yinru Long , Zhaoyuan Su , Krzysztof Z. Gajos

Content moderation on social media platforms shapes the dynamics of online discourse, influencing whose voices are amplified and whose are suppressed. Recent studies have raised concerns about the fairness of content moderation practices,…

Computation and Language · Computer Science 2024-06-25 Rebecca Dorn , Lee Kezar , Fred Morstatter , Kristina Lerman

Recent high profile incidents in which the use of Large Language Models (LLMs) resulted in significant harm to individuals have brought about a growing interest in AI safety. One reason LLM safety issues occur is that models often have at…

Computation and Language · Computer Science 2025-03-31 Andrew Bell , Joao Fonseca

Large language models (LLMs), such as ChatGPT, have rapidly penetrated into people's work and daily lives over the past few years, due to their extraordinary conversational skills and intelligence. ChatGPT has become the fastest-growing…

Computation and Language · Computer Science 2024-09-04 Wenxuan Wang

Large Language Models (LLMs) are increasingly being used to autonomously evaluate the quality of content in communication systems, e.g., to assess responses in telecom customer support chatbots. However, the impartiality of these AI…

Artificial Intelligence · Computer Science 2026-03-03 Jiaxin Gao , Chen Chen , Yanwen Jia , Xueluan Gong , Kwok-Yan Lam , Qian Wang

Generative large language models (LLMs) have been shown to exhibit harmful biases and stereotypes. While safety fine-tuning typically takes place in English, if at all, these models are being used by speakers of many different languages.…

Computation and Language · Computer Science 2024-07-18 Vera Neplenbroek , Arianna Bisazza , Raquel Fernández

The widespread integration of Large Language Models (LLMs) across various sectors has highlighted the need for empirical research to understand their biases, thought patterns, and societal implications to ensure ethical and effective use.…

Computation and Language · Computer Science 2025-05-20 Manari Hirose , Masato Uchida

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

People increasingly hold sustained, open-ended conversations with large language models (LLMs). Public reports and early studies suggest that, in such settings, models can reinforce delusional or conspiratorial ideation or even amplify…

Human-Computer Interaction · Computer Science 2026-04-09 Peter Kirgis , Ben Hawriluk , Sherrie Feng , Aslan Bilimer , Sam Paech , Zeynep Tufekci

Recent research on large language models (LLMs) has demonstrated their ability to understand and employ deceptive behavior, even without explicit prompting. However, such behavior has only been observed in rare, specialized cases and has…

Computation and Language · Computer Science 2025-06-24 Laurène Vaugrante , Francesca Carlon , Maluna Menke , Thilo Hagendorff

In recent years, significant concern has emerged regarding the potential threat that Large Language Models (LLMs) pose to democratic societies through their persuasive capabilities. We expand upon existing research by conducting two survey…

Computation and Language · Computer Science 2025-05-02 Zhongren Chen , Joshua Kalla , Quan Le , Shinpei Nakamura-Sakai , Jasjeet Sekhon , Ruixiao Wang

Recently, researchers have made considerable improvements in dialogue systems with the progress of large language models (LLMs) such as ChatGPT and GPT-4. These LLM-based chatbots encode the potential biases while retaining disparities that…

Computation and Language · Computer Science 2023-10-18 Hsuan Su , Cheng-Chu Cheng , Hua Farn , Shachi H Kumar , Saurav Sahay , Shang-Tse Chen , Hung-yi Lee

Large language models (LLMs) are typically evaluated on the basis of task-based benchmarks such as MMLU. Such benchmarks do not examine responsible behaviour of LLMs in specific contexts. This is particularly true in the LGBTI+ context…

Computation and Language · Computer Science 2023-10-30 Aditya Joshi , Shruta Rawat , Alpana Dange

As the application of Large Language Models (LLMs) spreads across various industries, there are increasing concerns about the potential for their misuse, especially in sensitive areas such as political discourse. Deliberately aligning LLMs…

Computation and Language · Computer Science 2026-04-28 Lisa Korver , Mohamed Mostagir , Sherief Reda

Detecting online sexual predatory behaviours and abusive language on social media platforms has become a critical area of research due to the growing concerns about online safety, especially for vulnerable populations such as children and…

Computation and Language · Computer Science 2023-08-29 Thanh Thi Nguyen , Campbell Wilson , Janis Dalins