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Language Models (LMs) have been shown to inherit undesired biases that might hurt minorities and underrepresented groups if such systems were integrated into real-world applications without careful fairness auditing. This paper proposes…

Computation and Language · Computer Science 2025-05-28 Mattia Setzu , Marta Marchiori Manerba , Pasquale Minervini , Debora Nozza

Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…

Computation and Language · Computer Science 2026-04-09 Adrian Arnaiz-Rodriguez , Miguel Baidal , Erik Derner , Jenn Layton Annable , Mark Ball , Mark Ince , Elvira Perez Vallejos , Nuria Oliver

This study investigates the capacity of Large Language Models (LLMs) to infer the Big Five personality traits from free-form user interactions. The results demonstrate that a chatbot powered by GPT-4 can infer personality with moderate…

Human-Computer Interaction · Computer Science 2024-05-24 Heinrich Peters , Moran Cerf , Sandra C. Matz

Human-LLM conversations are increasingly becoming more pervasive in peoples' professional and personal lives, yet many users still struggle to elicit helpful responses from LLM Chatbots. One of the reasons for this issue is users' lack of…

Computation and Language · Computer Science 2025-06-26 Rupak Sarkar , Bahareh Sarrafzadeh , Nirupama Chandrasekaran , Nagu Rangan , Philip Resnik , Longqi Yang , Sujay Kumar Jauhar

As Large Language Models (LLMs) become increasingly powerful and accessible to human users, ensuring fairness across diverse demographic groups, i.e., group fairness, is a critical ethical concern. However, current fairness and bias…

Computation and Language · Computer Science 2025-03-12 Kefan Song , Jin Yao , Runnan Jiang , Rohan Chandra , Shangtong Zhang

Large language models (LLMs) are starting to complement traditional information seeking mechanisms such as web search. LLM-powered chatbots like ChatGPT are gaining prominence among the general public. AI chatbots are also increasingly…

Computation and Language · Computer Science 2025-11-25 Vibhor Agarwal , Yiqiao Jin , Mohit Chandra , Munmun De Choudhury , Srijan Kumar , Nishanth Sastry

This paper comprehensively explores the ethical challenges arising from security threats to Large Language Models (LLMs). These intricate digital repositories are increasingly integrated into our daily lives, making them prime targets for…

Cryptography and Security · Computer Science 2024-07-11 Ashutosh Kumar , Shiv Vignesh Murthy , Sagarika Singh , Swathy Ragupathy

Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and…

Computation and Language · Computer Science 2023-09-14 Sarah E. Finch , Ellie S. Paek , Jinho D. Choi

Large language models (LLMs) combined with retrieval augmented generation have enabled the deployment of domain-specific chatbots, but these systems remain prone to generating unsupported or incorrect answers. Reliable evaluation is…

Computation and Language · Computer Science 2026-03-12 Nhi Dang , Tung Le , Huy Tien Nguyen

LLM-driven dialog systems are used in a diverse set of applications, ranging from healthcare to customer service. However, given their generalization capability, it is difficult to ensure that these chatbots stay within the boundaries of…

Computation and Language · Computer Science 2024-08-06 Stuti Agrawal , Nishi Uppuluri , Pranav Pillai , Revanth Gangi Reddy , Zoey Li , Gokhan Tur , Dilek Hakkani-Tur , Heng Ji

Recent research has focused on using large language models (LLMs) to generate explanations for hate speech through fine-tuning or prompting. Despite the growing interest in this area, these generated explanations' effectiveness and…

Computation and Language · Computer Science 2023-08-31 Han Wang , Ming Shan Hee , Md Rabiul Awal , Kenny Tsu Wei Choo , Roy Ka-Wei Lee

The rapid advancement of Large Language Models (LLMs) has sparked intense debate regarding the prevalence of bias in these models and its mitigation. Yet, as exemplified by both results on debiasing methods in the literature and reports of…

Computation and Language · Computer Science 2024-05-14 David F. Jenny , Yann Billeter , Mrinmaya Sachan , Bernhard Schölkopf , Zhijing Jin

As LLM-powered chatbots are increasingly deployed in mental health services, detecting hallucinations and omissions has become critical for user safety. However, state-of-the-art LLM-as-a-judge methods often fail in high-risk healthcare…

Computation and Language · Computer Science 2026-04-09 Khizar Hussain , Bradley A. Malin , Zhijun Yin , Susannah Leigh Rose , Murat Kantarcioglu

Standard benchmarks of bias and fairness in large language models (LLMs) measure the association between the user attributes stated or implied by a prompt and the LLM's short text response, but human-AI interaction increasingly requires…

Computation and Language · Computer Science 2025-06-06 Kristian Lum , Jacy Reese Anthis , Kevin Robinson , Chirag Nagpal , Alexander D'Amour

As conversational models become increasingly available to the general public, users are engaging with this technology in social interactions. Such unprecedented interaction experiences may pose considerable social and psychological risks to…

Computation and Language · Computer Science 2023-08-28 Ekaterina Svikhnushina , Pearl Pu

This full research-to-practice paper explores approaches for developing course chatbots by comparing low-code platforms and custom-coded solutions in educational contexts. With the rise of Large Language Models (LLMs) like GPT-4 and LLaMA,…

Human-Computer Interaction · Computer Science 2025-09-18 Hemil Mehta , Tanvi Raut , Kohav Yadav , Edward F. Gehringer

Social media discourse involves people from different backgrounds, beliefs, and motives. Thus, often such discourse can devolve into toxic interactions. Generative Models, such as Llama and ChatGPT, have recently exploded in popularity due…

Machine Learning · Computer Science 2024-11-21 Anique Tahir , Lu Cheng , Manuel Sandoval , Yasin N. Silva , Deborah L. Hall , Huan Liu

Large Language Models (LLMs) are being adopted across a wide range of tasks, including decision-making processes in industries where bias in AI systems is a significant concern. Recent research indicates that LLMs can harbor implicit biases…

Computation and Language · Computer Science 2024-10-18 Divyanshu Kumar , Umang Jain , Sahil Agarwal , Prashanth Harshangi

As the capabilities of generative language models continue to advance, the implications of biases ingrained within these models have garnered increasing attention from researchers, practitioners, and the broader public. This article…

Computers and Society · Computer Science 2023-11-14 Emilio Ferrara

With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…

Computation and Language · Computer Science 2025-08-13 Serina Chang , Ashton Anderson , Jake M. Hofman
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