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Human feedback is crucial in the interactions between humans and Large Language Models (LLMs). However, existing research primarily focuses on benchmarking LLMs in single-turn dialogues. Even in benchmarks designed for multi-turn dialogues,…

Computation and Language · Computer Science 2025-02-18 Youquan Li , Miao Zheng , Fan Yang , Guosheng Dong , Bin Cui , Weipeng Chen , Zenan Zhou , Wentao Zhang

Many recent studies have shown the ability of large language models (LLMs) to achieve state-of-the-art performance on many NLP tasks, such as question answering, text summarization, coding, and translation. In some cases, the results…

Computation and Language · Computer Science 2024-10-11 Elnara Galimzhanova , Cristina Ioana Muntean , Franco Maria Nardini , Raffaele Perego , Guido Rocchietti

Large language models (LLMs) have displayed massive improvements in reasoning and decision-making skills and can hold natural conversations with users. Many recent works seek to augment LLM-based assistants with external tools so they can…

Computation and Language · Computer Science 2023-11-21 Nicholas Farn , Richard Shin

Large Language Models (LLMs) have demonstrated remarkable capabilities in handling long texts and have almost perfect performance in traditional retrieval tasks. However, their performance significantly degrades when it comes to numerical…

Computation and Language · Computer Science 2024-12-05 Yijiong Yu

Large Language Models (LLMs) have become integral to software engineering workflows, yet their effectiveness degrades significantly in multi-turn conversations. Recent studies demonstrate an average 39% performance drop when instructions…

Software Engineering · Computer Science 2025-12-17 Bhargav Chickmagalur Nanjundappa , Spandan Maaheshwari

Large language models (LLMs) are increasingly prevalent in conversational systems due to their advanced understanding and generative capabilities in general contexts. However, their effectiveness in task-oriented dialogues (TOD), which…

Computation and Language · Computer Science 2024-05-31 Zekun Li , Zhiyu Zoey Chen , Mike Ross , Patrick Huber , Seungwhan Moon , Zhaojiang Lin , Xin Luna Dong , Adithya Sagar , Xifeng Yan , Paul A. Crook

Sales dialogues require multi-turn, goal-directed persuasion under asymmetric incentives, which makes them a challenging setting for large language models (LLMs). Yet existing dialogue benchmarks rarely measure deal progression and…

Computation and Language · Computer Science 2026-04-10 Xuanbo Su , Wenhao Hu , Haibo Su , Yunzhang Chen , Le Zhan , Yanqi Yang , Leo Huang

This paper introduces the Conversational Factor Information Retrieval Method (ConFIRM), a novel approach to fine-tuning large language models (LLMs) for domain-specific retrieval tasks. ConFIRM leverages the Five-Factor Model of personality…

Information Retrieval · Computer Science 2024-10-10 Stephen Choi , William Gazeley , Siu Ho Wong , Tingting Li

Large Language Models (LLMs) have demonstrated remarkable capabilities in understanding and generating human-like text, yet they largely operate as reactive agents, responding only when directly prompted. This passivity creates an…

Computation and Language · Computer Science 2026-05-18 Deep Anil Patel , Iain Melvin , Christopher Malon , Martin Renqiang Min

Users interacting with Large Language Models (LLMs) in a multi-turn conversation routinely refine their requests or pivot to new topics. LLMs, however, often miss these topic shifts and carry over irrelevant context from previous turns,…

Computation and Language · Computer Science 2026-05-12 Aditya Sinha , Harald Steck , Vito Ostuni , Matteo Rinaldi

Large language models (LLMs) have demonstrated impressive capabilities in mathematical problem solving, particularly in single turn question answering formats. However, real world scenarios often involve mathematical question answering that…

Artificial Intelligence · Computer Science 2024-05-31 Zhenwen Liang , Dian Yu , Wenhao Yu , Wenlin Yao , Zhihan Zhang , Xiangliang Zhang , Dong Yu

This survey examines evaluation methods for large language model (LLM)-based agents in multi-turn conversational settings. Using a PRISMA-inspired framework, we systematically reviewed nearly 250 scholarly sources, capturing the state of…

Computation and Language · Computer Science 2026-01-06 Shengyue Guan , Jindong Wang , Jiang Bian , Bin Zhu , Jian-guang Lou , Haoyi Xiong

Large Language Models (LLMs) are becoming integral to modern software development workflows, assisting developers with code generation, API explanation, and iterative problem-solving through natural language conversations. Despite…

Software Engineering · Computer Science 2025-09-15 Suzhen Zhong , Ying Zou , Bram Adams

Large Language Models (LLMs) are increasingly applied to software engineering (SE), yet their potential for autonomous, role-oriented collaboration remains largely underexplored. Understanding how multiple LLM-based agents coordinate,…

There is a significant gap between patient needs and available mental health support today. In this paper, we aim to thoroughly examine the potential of using Large Language Models (LLMs) to assist professional psychotherapy. To this end,…

Computation and Language · Computer Science 2025-01-28 Mian Zhang , Xianjun Yang , Xinlu Zhang , Travis Labrum , Jamie C. Chiu , Shaun M. Eack , Fei Fang , William Yang Wang , Zhiyu Zoey Chen

We present PersonaConvBench, a large-scale benchmark for evaluating personalized reasoning and generation in multi-turn conversations with large language models (LLMs). Unlike existing work that focuses on either personalization or…

This paper provides preliminary results on exploring the task of performing turn-level data augmentation for dialogue system based on different types of commonsense relationships, and the automatic evaluation of the generated synthetic…

Computation and Language · Computer Science 2025-06-25 Marcos Estecha-Garitagoitia , Chen Zhang , Mario Rodríguez-Cantelar , Luis Fernando D'Haro

While large language models (LLMs) such as ChatGPT and PaLM have demonstrated remarkable performance in various language understanding and generation tasks, their capabilities in complex reasoning and intricate knowledge utilization still…

Computation and Language · Computer Science 2023-10-11 Haodi Zhang , Min Cai , Xinhe Zhang , Chen Jason Zhang , Rui Mao , Kaishun Wu

Large language models (LLMs) excel at solving problems with clear and complete statements, but often struggle with nuanced environments or interactive tasks which are common in most real-world scenarios. This highlights the critical need…

Large language models (LLMs) are increasingly integral as productivity assistants, but existing benchmarks fall short in rigorously evaluating their real-world instruction-following capabilities. Current benchmarks often (i) lack sufficient…

Computation and Language · Computer Science 2025-09-30 Jiho Park , Jongyoon Song , Minjin Choi , Kyuho Heo , Taehun Huh , Ji Won Kim