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Large Language Models (LLMs) have been widely adopted to enhance Task-Oriented Dialogue Systems (TODS) by modeling complex language patterns and delivering contextually appropriate responses. However, this integration introduces significant…
This paper presents an ontology-aware pretrained language model (OPAL) for end-to-end task-oriented dialogue (TOD). Unlike chit-chat dialogue models, task-oriented dialogue models fulfill at least two task-specific modules: dialogue state…
In task-oriented dialogue systems, intent detection is crucial for interpreting user queries and providing appropriate responses. Existing research primarily addresses simple queries with a single intent, lacking effective systems for…
Dialogue systems and large language models (LLMs) have gained considerable attention. However, the direct utilization of LLMs as task-oriented dialogue (TOD) models has been found to underperform compared to smaller task-specific models.…
Inspired by recent work in meta-learning and generative teaching networks, we propose a framework called Generative Conversational Networks, in which conversational agents learn to generate their own labelled training data (given some seed…
In task-oriented dialogue (ToD), a user holds a conversation with an artificial agent to complete a concrete task. Although this technology represents one of the central objectives of AI and has been the focus of ever more intense research…
Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…
In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…
Large Language Model (LLM) agents require persistent memory to maintain personalization, factual continuity, and long-horizon reasoning, yet standard context-window and retrieval-augmented generation (RAG) pipelines degrade over…
Task oriented dialogue (TOD) requires the complex interleaving of a number of individually controllable components with strong guarantees for explainability and verifiability. This has made it difficult to adopt the multi-turn multi-domain…
Recent LLM (Large Language Models) advancements benefit many fields such as education and finance, but HR has hundreds of repetitive processes, such as access requests, medical claim filing and time-off submissions, which are unaddressed.…
We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models…
This paper evaluates the extent to which current Large Language Models (LLMs) can capture task-oriented multi-party conversations (MPCs). We have recorded and transcribed 29 MPCs between patients, their companions, and a social robot in a…
Target-Oriented Dialogue (TOD) remains a significant challenge in the LLM era, where strategic dialogue planning is crucial for directing conversations toward specific targets. However, existing dialogue planning methods generate dialogue…
Language-guided segmentation transcends the scope limitations of traditional semantic segmentation, enabling models to segment arbitrary target regions based on natural language instructions. Existing approaches typically adopt a two-stage…
Large Language Model (LLM) agents have developed rapidly in recent years to solve complex real-world problems using external tools. However, the scarcity of high-quality trajectories still hinders the development of stronger LLM agents.…
Nowadays, Large Language Models (LLMs) have been trained using extended context lengths to foster more creative applications. However, long context training poses great challenges considering the constraint of GPU memory. It not only leads…
Session-based recommendation (SBR) methods often rely on user behavior data, which can struggle with the sparsity of session data, limiting performance. Researchers have identified that beyond behavioral signals, rich semantic information…
Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer…
In current text-based task-oriented dialogue (TOD) systems, user emotion detection (ED) is often overlooked or is typically treated as a separate and independent task, requiring additional training. In contrast, our work demonstrates that…