Related papers: EcomScriptBench: A Multi-task Benchmark for E-comm…
Existing benchmarks in e-commerce primarily focus on basic user intents, such as finding or purchasing products. However, real-world users often pursue more complex goals, such as applying vouchers, managing budgets, and finding…
Large Language Model (LLM)-based agents are increasingly deployed in e-commerce applications to assist customer services in tasks such as product inquiries, recommendations, and order management. Existing benchmarks primarily evaluate…
LLMs and MLLMs have become indispensable tools across a wide range of applications. E-commerce, however, poses distinctive challenges -- including intricate domain knowledge, long-tail product evidence, heterogeneous visual data, and the…
Recently, instruction-following Large Language Models (LLMs) , represented by ChatGPT, have exhibited exceptional performance in general Natural Language Processing (NLP) tasks. However, the unique characteristics of E-commerce data pose…
In e-commerce, LLM agents show promise for shopping tasks such as recommendations, budget management, and bundle deals, where accurately capturing user preferences from long-horizon conversations is critical. However, progress is limited by…
The e-commerce platform has evolved rapidly due to its widespread popularity and convenience. Developing an e-commerce shopping assistant for customers is crucial to aiding them in quickly finding desired products and recommending precisely…
Large language models (LLMs) have attracted considerable attention in various fields for their cost-effective solutions to diverse challenges, especially with advancements in instruction tuning and quantization. E-commerce, with its complex…
Large language models are increasingly applied to various development scenarios. However, in on-chain transaction scenarios, even a minor error can cause irreversible loss for users. Existing evaluations often overlook execution accuracy…
In this paper, we introduce ECom-Bench, the first benchmark framework for evaluating LLM agent with multimodal capabilities in the e-commerce customer support domain. ECom-Bench features dynamic user simulation based on persona information…
Large Language Models (LLMs) excel on general-purpose NLP benchmarks, yet their capabilities in specialized domains remain underexplored. In e-commerce, existing evaluations-such as EcomInstruct, ChineseEcomQA, eCeLLM, and Shopping…
Enhancing Language Models' (LMs) ability to understand purchase intentions in E-commerce scenarios is crucial for their effective assistance in various downstream tasks. However, previous approaches that distill intentions from LMs often…
Large language models (LLMs) have demonstrated their capabilities across various NLP tasks. Their potential in e-commerce is also substantial, evidenced by practical implementations such as platform search, personalized recommendations, and…
E-commerce platforms are rich in multimodal data, featuring a variety of images that depict product details. However, this raises an important question: do these images always enhance product understanding, or can they sometimes introduce…
Session history is a common way of recording user interacting behaviors throughout a browsing activity with multiple products. For example, if an user clicks a product webpage and then leaves, it might because there are certain features…
Modern EDA flows rely heavily on Tcl scripting, yet general LLMs perform poorly in this domain due to extreme data scarcity, domain-specific semantics, and the high reliability required in physical design. We present iScript, a…
With the increasing use of Large Language Models (LLMs) in fields such as e-commerce, domain-specific concept evaluation benchmarks are crucial for assessing their domain capabilities. Existing LLMs may generate factually incorrect…
Large language models (LLMs) have shown remarkable capabilities in generating user summaries from a long list of raw user activity data. These summaries capture essential user information such as preferences and interests, and therefore are…
Finding relevant products given a user query is pivotal to an e-commerce platform, as it can drive shopping behavior and generate revenue. The challenge lies in accurately predicting the correlation between queries and products. Recently,…
Foundation agents have rapidly advanced in their ability to reason and interact with real environments, making the evaluation of their core capabilities increasingly important. While many benchmarks have been developed to assess agent…
E-commerce agents contribute greatly to helping users complete their e-commerce needs. To promote further research and application of e-commerce agents, benchmarking frameworks are introduced for evaluating LLM agents in the e-commerce…