English
Related papers

Related papers: EcomScriptBench: A Multi-task Benchmark for E-comm…

200 papers

Existing benchmarks in e-commerce primarily focus on basic user intents, such as finding or purchasing products. However, real-world users often pursue more complex goals, such as applying vouchers, managing budgets, and finding…

Computation and Language · Computer Science 2025-12-11 Jiangyuan Wang , Kejun Xiao , Qi Sun , Huaipeng Zhao , Tao Luo , Jian Dong Zhang , Xiaoyi Zeng

Large Language Model (LLM)-based agents are increasingly deployed in e-commerce applications to assist customer services in tasks such as product inquiries, recommendations, and order management. Existing benchmarks primarily evaluate…

Computation and Language · Computer Science 2026-01-07 Kaiyan Zhao , Zijie Meng , Zheyong Xie , Jin Duan , Yao Hu , Zuozhu Liu , Shaosheng Cao

LLMs and MLLMs have become indispensable tools across a wide range of applications. E-commerce, however, poses distinctive challenges -- including intricate domain knowledge, long-tail product evidence, heterogeneous visual data, and the…

Databases · Computer Science 2026-05-14 Yong Liu , Ximan Liu , Guoqing Yang , Bing Bai , Xiaoqiang Xu , Zhen Chen , Ke Zhang , Yan Li

Recently, instruction-following Large Language Models (LLMs) , represented by ChatGPT, have exhibited exceptional performance in general Natural Language Processing (NLP) tasks. However, the unique characteristics of E-commerce data pose…

Computation and Language · Computer Science 2023-08-29 Yangning Li , Shirong Ma , Xiaobin Wang , Shen Huang , Chengyue Jiang , Hai-Tao Zheng , Pengjun Xie , Fei Huang , Yong Jiang

In e-commerce, LLM agents show promise for shopping tasks such as recommendations, budget management, and bundle deals, where accurately capturing user preferences from long-horizon conversations is critical. However, progress is limited by…

Computation and Language · Computer Science 2026-05-28 Zijian Yu , Kejun Xiao , Huaipeng Zhao , Tao Luo , Xiaoyi Zeng

The e-commerce platform has evolved rapidly due to its widespread popularity and convenience. Developing an e-commerce shopping assistant for customers is crucial to aiding them in quickly finding desired products and recommending precisely…

Computation and Language · Computer Science 2024-08-06 Shuo Zhang , Boci Peng , Xinping Zhao , Boren Hu , Yun Zhu , Yanjia Zeng , Xuming Hu

Large language models (LLMs) have attracted considerable attention in various fields for their cost-effective solutions to diverse challenges, especially with advancements in instruction tuning and quantization. E-commerce, with its complex…

Computation and Language · Computer Science 2024-08-07 Zhaopeng Feng , Zijie Meng , Zuozhu Liu

Large language models are increasingly applied to various development scenarios. However, in on-chain transaction scenarios, even a minor error can cause irreversible loss for users. Existing evaluations often overlook execution accuracy…

Computation and Language · Computer Science 2026-04-08 Pei Yang , Wanyi Chen , Ke Wang , Lynn Ai , Eric Yang , Tianyu Shi

In this paper, we introduce ECom-Bench, the first benchmark framework for evaluating LLM agent with multimodal capabilities in the e-commerce customer support domain. ECom-Bench features dynamic user simulation based on persona information…

Computation and Language · Computer Science 2025-11-11 Haoxin Wang , Xianhan Peng , Xucheng Huang , Yizhe Huang , Ming Gong , Chenghan Yang , Yang Liu , Ling Jiang

Large Language Models (LLMs) excel on general-purpose NLP benchmarks, yet their capabilities in specialized domains remain underexplored. In e-commerce, existing evaluations-such as EcomInstruct, ChineseEcomQA, eCeLLM, and Shopping…

Artificial Intelligence · Computer Science 2025-10-24 Shuyi Xie , Ziqin Liew , Hailing Zhang , Haibo Zhang , Ling Hu , Zhiqiang Zhou , Shuman Liu , Anxiang Zeng

Enhancing Language Models' (LMs) ability to understand purchase intentions in E-commerce scenarios is crucial for their effective assistance in various downstream tasks. However, previous approaches that distill intentions from LMs often…

Large language models (LLMs) have demonstrated their capabilities across various NLP tasks. Their potential in e-commerce is also substantial, evidenced by practical implementations such as platform search, personalized recommendations, and…

Computation and Language · Computer Science 2025-03-21 Langming Liu , Haibin Chen , Yuhao Wang , Yujin Yuan , Shilei Liu , Wenbo Su , Xiangyu Zhao , Bo Zheng

E-commerce platforms are rich in multimodal data, featuring a variety of images that depict product details. However, this raises an important question: do these images always enhance product understanding, or can they sometimes introduce…

Computation and Language · Computer Science 2025-11-14 Xinyi Ling , Hanwen Du , Zhihui Zhu , Xia Ning

Session history is a common way of recording user interacting behaviors throughout a browsing activity with multiple products. For example, if an user clicks a product webpage and then leaves, it might because there are certain features…

Computation and Language · Computer Science 2026-04-13 Yuqi Yang , Weiqi Wang , Baixuan Xu , Wei Fan , Qing Zong , Chunkit Chan , Zheye Deng , Xin Liu , Yifan Gao , Changlong Yu , Chen Luo , Yang Li , Zheng Li , Qingyu Yin , Bing Yin , Yangqiu Song

Modern EDA flows rely heavily on Tcl scripting, yet general LLMs perform poorly in this domain due to extreme data scarcity, domain-specific semantics, and the high reliability required in physical design. We present iScript, a…

Software Engineering · Computer Science 2026-03-06 Ning Xu , Zhaoyang Zhang , Senlin Shu , Lei Qi , Jiaqi Lv , Wensuo Wang , Tianhao Zhao , Chao Zhang , Zhaoliang Yang , Xiangyu Li , Zhaorui Su , Jingshan Li , Xin Geng

With the increasing use of Large Language Models (LLMs) in fields such as e-commerce, domain-specific concept evaluation benchmarks are crucial for assessing their domain capabilities. Existing LLMs may generate factually incorrect…

Computation and Language · Computer Science 2025-02-28 Haibin Chen , Kangtao Lv , Chengwei Hu , Yanshi Li , Yujin Yuan , Yancheng He , Xingyao Zhang , Langming Liu , Shilei Liu , Wenbo Su , Bo Zheng

Large language models (LLMs) have shown remarkable capabilities in generating user summaries from a long list of raw user activity data. These summaries capture essential user information such as preferences and interests, and therefore are…

Machine Learning · Computer Science 2024-09-09 Chao Wang , Neo Wu , Lin Ning , Jiaxing Wu , Luyang Liu , Jun Xie , Shawn O'Banion , Bradley Green

Finding relevant products given a user query is pivotal to an e-commerce platform, as it can drive shopping behavior and generate revenue. The challenge lies in accurately predicting the correlation between queries and products. Recently,…

Information Retrieval · Computer Science 2026-03-25 Ge Zhang , Rohan Deepak Ajwani , Yaochen Hu , Tony Zheng , Hongjian Gu , Wei Guo , Mark Coates , Yingxue Zhang

Foundation agents have rapidly advanced in their ability to reason and interact with real environments, making the evaluation of their core capabilities increasingly important. While many benchmarks have been developed to assess agent…

E-commerce agents contribute greatly to helping users complete their e-commerce needs. To promote further research and application of e-commerce agents, benchmarking frameworks are introduced for evaluating LLM agents in the e-commerce…

Artificial Intelligence · Computer Science 2025-09-30 Chenyu Zhou , Xiaoming Shi , Hui Qiu , Xiawu Zheng , Haitao Leng , Yankai Jiang , Shaoguo Liu , Tingting Gao , Rongrong Ji
‹ Prev 1 2 3 10 Next ›