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Social media platforms offer flagging, a technical feature that empowers users to report inappropriate posts or bad actors to reduce online harm. The deceptively simple flagging interfaces on nearly all major social media platforms disguise…
Warning users about misinformation on social media is not a simple usability task. Soft moderation has to balance between debunking falsehoods and avoiding moderation bias while preserving the social media consumption flow. Platforms thus…
Disinformation is proliferating on the internet, and platforms are responding by attaching warnings to content. There is little evidence, however, that these warnings help users identify or avoid disinformation. In this work, we adapt…
User-generated content plays a key role in social networking, allowing a more active participation, socialisation, and collaboration among users. In particular, media content has been gaining a lot of ground, allowing users to express…
Trigger warnings are labels that preface documents with sensitive content if this content could be perceived as harmful by certain groups of readers. Since warnings about a document intuitively need to be shown before reading it, authors…
Warning: This paper may contain examples and topics that may be disturbing to some readers, especially survivors of miscarriage and sexual violence. People affected by abortion, miscarriage, or sexual violence often share their experiences…
Social media platforms enhance the propagation of online misinformation by providing large user bases with a quick means to share content. One way to disrupt the rapid dissemination of misinformation at scale is through warning tags, which…
User facing 'platform safety technology' encompasses an array of tools offered by platforms to help people protect themselves from harm, for example allowing people to report content and unfollow or block other users. These tools are an…
As the rate of content production grows, we must make a staggering number of daily decisions about what information is worth acting on. For any flourishing online social media system, users can barely keep up with the new content shared by…
Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized…
Mental health forums are online communities where people express their issues and seek help from moderators and other users. In such forums, there are often posts with severe content indicating that the user is in acute distress and there…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…
Social media platforms exacerbate trauma, and many users experience various forms of trauma unique to them (e.g., doxxing and swatting). Trauma is the psychological and physical response to experiencing a deeply disturbing event. Platforms'…
Social media platforms have rapidly adopted algorithmic curation with little consideration for the potential harm to users' mental well-being. We present findings from design workshops with 21 participants diagnosed with mental illness…
Social media is an essential gateway of information and communication for people worldwide. The amount of time spent and reliance of people on social media makes it a vital resource for detecting events happening in real life. Thousands of…
Stigma toward people who use substances (PWUS) is a leading barrier to seeking treatment.Further, those in treatment are more likely to drop out if they experience higher levels of stigmatization. While related concepts of hate speech and…
With the prevalence of misinformation online, researchers have focused on developing various machine learning algorithms to detect fake news. However, users' perception of machine learning outcomes and related behaviors have been widely…
Social media platforms like Facebook and Reddit host thousands of user-governed online communities. These platforms sanction communities that frequently violate platform policies; however, public perceptions of such sanctions remain…
When people have the freedom to create and post content on the internet, particularly anonymously, they do not always respect the rules and regulations of the websites on which they post, leaving other unsuspecting users vulnerable to…
The social networking era has left us with little privacy. The details of the social network users are published on Social Networking sites. Vulnerability has reached new heights due to the overpowering effects of social networking. The…