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Although recent developments in generative AI have greatly enhanced the capabilities of conversational agents such as Google's Gemini (formerly Bard) or OpenAI's ChatGPT, it's unclear whether the usage of these agents aids users across…
This paper investigates how collaborative AI systems can enhance user agency in identifying and evaluating misinformation on social media platforms. Traditional methods, such as personal judgment or basic fact-checking, often fall short…
The advancement of large language model (LLM) based artificial intelligence technologies has been a game-changer, particularly in sentiment analysis. This progress has enabled a shift from highly specialized research environments to…
With the growing popularity of intelligent assistants (IAs), evaluating IA quality becomes an increasingly active field of research. This paper identifies and quantifies the feedback effect, a novel component in IA-user interactions: how…
As generative AI (GenAI) becomes increasingly widespread, it is crucial to equip users, particularly vulnerable populations such as older adults (65 and older), with the knowledge to understand its benefits and potential risks. Older adults…
Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…
Interview chatbots engage users in a text-based conversation to draw out their views and opinions. It is, however, challenging to build effective interview chatbots that can handle user free-text responses to open-ended questions and…
Technological progress has persistently shaped the dynamics of human-machine interactions in task execution. In response to the advancements in Generative AI, this paper outlines a detailed study plan that investigates various human-AI…
Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…
This study investigates the impact of Generative Artificial Intelligence (GenAI) on the dynamics and performance of innovation teams during the idea generation phase of the innovation process. Utilizing a custom AI-augmented ideation tool,…
The rise of generative AI (GenAI) chatbots accessible via conversational interfaces is transforming digital interactions and holds economic promise. However, these tools might deepen existing inequalities -- not only through uneven,…
Generative AI (genAI) is being used in education for different purposes. From the teachers' perspective, genAI can support activities such as learning design. However, there is a need to study the impact of genAI on the teachers' agency.…
People navigate complex environments using cues, heuristics, and other strategies, which are often adaptive in stable settings. However, as AI increasingly permeates society's information environments, those become more adaptive and…
Providing rich, constructive feedback to students is essential for supporting and enhancing their learning. Recent advancements in Generative Artificial Intelligence (AI), particularly with large language models (LLMs), present new…
Generative AI tools such as chatGPT are poised to change the way people engage with online information. Recently, Microsoft announced their "new Bing" search system which incorporates chat and generative AI technology from OpenAI. Google…
GenAI systems are increasingly used for drafting, summarisation, and decision support, offering substantial gains in productivity and reduced cognitive load. However, the same natural language fluency that makes these systems useful can…
The integration of Generative AI (GenAI) into creative communities, like fanfiction, is reshaping how stories are created, shared, and valued. This study investigates the perceptions of 157 active fanfiction members, both readers and…
Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…
As chatbots increasingly blur the boundary between automated systems and human conversation, the foundations of trust in these systems warrant closer examination. While regulatory and policy frameworks tend to define trust in normative…
We examined the effectiveness of various human-AI collaboration designs on creative work. Through a human subjects experiment set in the context of creative writing, we found that while AI assistance improved productivity across all models,…