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Public attention towards explainability of artificial intelligence (AI) systems has been rising in recent years to offer methodologies for human oversight. This has translated into the proliferation of research outputs, such as from…
Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…
Combating fake news and misinformation propagation is a challenging task in the post-truth era. News feed and search algorithms could potentially lead to unintentional large-scale propagation of false and fabricated information with users…
Developing and implementing AI-based solutions help state and federal government agencies, research institutions, and commercial companies enhance decision-making processes, automate chain operations, and reduce the consumption of natural…
Artificial Knowledge (AK) systems are transforming decision-making across critical domains such as healthcare, finance, and criminal justice. However, their growing opacity presents governance challenges that current regulatory approaches,…
Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…
Large Language Models (LLMs) and Large Reasoning Models (LRMs) are increasingly used for critical tasks, yet they provide no guarantees about the correctness of their solutions. Users must decide whether to trust the model's answer, aided…
Artificial Intelligence (AI) systems are increasingly used for decision-making across domains, raising debates over the information and explanations they should provide. Most research on Explainable AI (XAI) has focused on feature-based…
Recent years have witnessed a rapid growth of recommender systems, providing suggestions in numerous applications with potentially high social impact, such as health or justice. Meanwhile, in Europe, the upcoming AI Act mentions…
Evaluating the efficiency of human-AI interactions is challenging, including subjective and objective quality aspects. With the focus on the human experience of the explanations, evaluations of explanation methods have become mostly…
AI-mediated communication is increasingly being utilized to help facilitate interactions; however, in privacy sensitive domains, an AI mediator has the additional challenge of considering how to preserve privacy. In these contexts, a…
Artificial intelligence (AI) is gaining momentum, and its importance for the future of work in many areas, such as medicine and banking, is continuously rising. However, insights on the effective collaboration of humans and AI are still…
Interest in the field of Explainable Artificial Intelligence has been growing for decades and has accelerated recently. As Artificial Intelligence models have become more complex, and often more opaque, with the incorporation of complex…
Machine learning and deep learning have become increasingly prevalent in financial prediction and forecasting tasks, offering advantages such as enhanced customer experience, democratising financial services, improving consumer protection,…
When AI systems explain their reasoning step-by-step, practitioners often assume these explanations reveal what actually influenced the AI's answer. We tested this assumption by embedding hints into questions and measuring whether models…
We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…
The explanation dimension of Artificial Intelligence (AI) based system has been a hot topic for the past years. Different communities have raised concerns about the increasing presence of AI in people's everyday tasks and how it can affect…
Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…
Automated decision systems (ADS) are increasingly used for consequential decision-making. These systems often rely on sophisticated yet opaque machine learning models, which do not allow for understanding how a given decision was arrived…
Explainability of AI systems is critical for users to take informed actions. Understanding "who" opens the black-box of AI is just as important as opening it. We conduct a mixed-methods study of how two different groups--people with and…