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Artificial intelligence (AI) is becoming increasingly complex, making it difficult for users to understand how the AI has derived its prediction. Using explainable AI (XAI)-methods, researchers aim to explain AI decisions to users. So far,…

Human-Computer Interaction · Computer Science 2022-10-06 Lara Riefle , Patrick Hemmer , Carina Benz , Michael Vössing , Jannik Pries

As reliance on AI systems for decision-making grows, it becomes critical to ensure that human users can appropriately balance trust in AI suggestions with their own judgment, especially in high-stakes domains like healthcare. However, human…

Human-Computer Interaction · Computer Science 2025-01-29 Zichen Chen , Yunhao Luo , Misha Sra

There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…

Human-Computer Interaction · Computer Science 2022-07-04 Leilani H. Gilpin , Andrew R. Paley , Mohammed A. Alam , Sarah Spurlock , Kristian J. Hammond

Artificial Intelligence (AI) systems are increasingly used in high-stakes domains of our life, increasing the need to explain these decisions and to make sure that they are aligned with how we want the decision to be made. The field of…

Artificial Intelligence · Computer Science 2023-06-28 Sofie Goethals , David Martens , Theodoros Evgeniou

A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in…

Human-Computer Interaction · Computer Science 2026-03-06 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…

Computers and Society · Computer Science 2024-04-05 Saleh Afroogh , Ali Akbari , Evan Malone , Mohammadali Kargar , Hananeh Alambeigi

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

With the availability of large datasets and ever-increasing computing power, there has been a growing use of data-driven artificial intelligence systems, which have shown their potential for successful application in diverse areas. However,…

Cryptography and Security · Computer Science 2021-08-05 Jose N. Paredes , Juan Carlos L. Teze , Gerardo I. Simari , Maria Vanina Martinez

Explainable machine learning and artificial intelligence models have been used to justify a model's decision-making process. This added transparency aims to help improve user performance and understanding of the underlying model. However,…

Human-Computer Interaction · Computer Science 2020-05-06 Mahsan Nourani , Chiradeep Roy , Tahrima Rahman , Eric D. Ragan , Nicholas Ruozzi , Vibhav Gogate

Explainable Artificial Intelligence (XAI) aims to create transparency in modern AI models by offering explanations of the models to human users. There are many ways in which researchers have attempted to evaluate the quality of these XAI…

Human-Computer Interaction · Computer Science 2025-11-07 Joe Shymanski , Jacob Brue , Sandip Sen

Explainable AI has become a common term in the literature, scrutinized by computer scientists and statisticians and highlighted by psychological or philosophical researchers. One major effort many researchers tackle is constructing general…

Artificial Intelligence · Computer Science 2025-09-12 Carina Newen , Daniel Bodemer , Sonja Glantz , Emmanuel Müller , Magdalena Wischnewski , Lenka Schnaubert

As the field of healthcare increasingly adopts artificial intelligence, it becomes important to understand which types of explanations increase transparency and empower users to develop confidence and trust in the predictions made by…

Artificial Intelligence · Computer Science 2025-05-16 Felix Liedeker , Olivia Sanchez-Graillet , Moana Seidler , Christian Brandt , Jörg Wellmer , Philipp Cimiano

AI explanations are often mentioned as a way to improve human-AI decision-making, but empirical studies have not found consistent evidence of explanations' effectiveness and, on the contrary, suggest that they can increase overreliance when…

Human-Computer Interaction · Computer Science 2023-06-16 Valerie Chen , Q. Vera Liao , Jennifer Wortman Vaughan , Gagan Bansal

Powerful predictive AI systems have demonstrated great potential in augmenting human decision making. Recent empirical work has argued that the vision for optimal human-AI collaboration requires 'appropriate reliance' of humans on AI…

Artificial Intelligence · Computer Science 2024-09-24 Gaole He , Abri Bharos , Ujwal Gadiraju

Social media platforms are increasingly deploying complex interventions to help users detect false news. Labeling false news using techniques that combine crowd-sourcing with artificial intelligence (AI) offers a promising way to inform…

Human-Computer Interaction · Computer Science 2021-12-08 Ziv Epstein , Nicolò Foppiani , Sophie Hilgard , Sanjana Sharma , Elena Glassman , David Rand

The integration of Artificial Intelligence (AI) into high-stakes domains such as healthcare, finance, and autonomous systems is often constrained by concerns over transparency, interpretability, and trust. While Human-Centered AI (HCAI)…

Human-Computer Interaction · Computer Science 2025-04-29 Chameera De Silva , Thilina Halloluwa , Dhaval Vyas

Recent advancements in AI applications to healthcare have shown incredible promise in surpassing human performance in diagnosis and disease prognosis. With the increasing complexity of AI models, however, concerns regarding their opacity,…

Machine Learning · Computer Science 2023-08-17 Munib Mesinovic , Peter Watkinson , Tingting Zhu

Research into the explanation of machine learning models, i.e., explainable AI (XAI), has seen a commensurate exponential growth alongside deep artificial neural networks throughout the past decade. For historical reasons, explanation and…

Human-Computer Interaction · Computer Science 2020-09-29 Brittany Davis , Maria Glenski , William Sealy , Dustin Arendt

Across various applications, humans increasingly use black-box artificial intelligence (AI) systems without insight into these systems' reasoning. To counter this opacity, explainable AI (XAI) methods promise enhanced transparency and…

Human-Computer Interaction · Computer Science 2025-01-09 Philipp Spitzer , Joshua Holstein , Katelyn Morrison , Kenneth Holstein , Gerhard Satzger , Niklas Kühl

In this paper, we study the problem of AI explanation of misinformation, where the goal is to identify explanation designs that help improve users' misinformation detection abilities and their overall user experiences. Our work is motivated…

Human-Computer Interaction · Computer Science 2025-09-05 Yeaeun Gong , Yifan Liu , Lanyu Shang , Na Wei , Dong Wang