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Sentiment analysis provides a useful overview of customer review contents. Many review websites allow a user to enter a summary in addition to a full review. Intuitively, summary information may give additional benefit for review sentiment…

Computation and Language · Computer Science 2020-10-30 Sen Yang , Leyang Cui , Jun Xie , Yue Zhang

Organizations increasingly adopt AI technologies to accelerate their performance and capacity to adapt to market dynamics. This study examines how organizations implement AI in experimental methodologies such as growth hacking, lean…

Computers and Society · Computer Science 2026-03-24 Parisa Omidmand , Saeid Ataei

Recommender system is one of the most critical technologies for large internet companies such as Amazon and TikTok. Although millions of users use recommender systems globally everyday, and indeed, much data analysis work has been done to…

Information Retrieval · Computer Science 2025-05-29 Hao Wang

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Artificial Intelligence (AI) and Machine Learning have enormous potential to transform businesses and disrupt entire industry sectors. However, companies wishing to integrate algorithmic decisions into their face multiple challenges: They…

Computers and Society · Computer Science 2020-09-24 U. Kerzel

Sentiment analysis (SA) is the automated process of detecting and understanding the emotions conveyed through written text. Over the past decade, SA has gained significant popularity in the field of Natural Language Processing (NLP). With…

Computation and Language · Computer Science 2023-05-25 Karthick Prasad Gunasekaran

With the availability of large databases and recent improvements in deep learning methodology, the performance of AI systems is reaching or even exceeding the human level on an increasing number of complex tasks. Impressive examples of this…

Artificial Intelligence · Computer Science 2017-08-29 Wojciech Samek , Thomas Wiegand , Klaus-Robert Müller

The profound impact of online reviews on consumer decision-making has made it crucial for businesses to manage negative reviews. Recent advancements in artificial intelligence (AI) technology have offered businesses novel and effective ways…

Computers and Society · Computer Science 2025-11-05 Rongping Shen

Nowadays, people from all around the world use social media sites to share information. Twitter for example is a platform in which users send, read posts known as tweets and interact with different communities. Users share their daily…

Computation and Language · Computer Science 2020-07-14 Antony Samuels , John Mcgonical

One of today's most significant societal challenges is building AI systems whose behaviour, or the behaviour it enables within communities of interacting agents (human and artificial), aligns with human values. To address this challenge, we…

Artificial Intelligence · Computer Science 2026-02-09 Nardine Osman , Mark d'Inverno

With the deepening of digital transformation, business process optimisation has become the key to improve the competitiveness of enterprises. This study constructs a business process optimisation model integrating artificial intelligence…

Artificial Intelligence · Computer Science 2025-11-13 Di Liao , Ruijia Liang , Ziyi Ye

Emojis are being frequently used in todays digital world to express from simple to complex thoughts more than ever before. Hence, they are also being used in sentiment analysis and targeted marketing campaigns. In this work, we performed…

Computation and Language · Computer Science 2025-02-20 Sirisha Velampalli , Chandrashekar Muniyappa , Ashutosh Saxena

Sentiment analysis has various application scenarios in software engineering (SE), such as detecting developers' emotions in commit messages and identifying their opinions on Q&A forums. However, commonly used out-of-the-box sentiment…

Software Engineering · Computer Science 2019-07-05 Zhenpeng Chen , Yanbin Cao , Xuan Lu , Qiaozhu Mei , Xuanzhe Liu

One of the most significant issues as attended a lot in recent years is that of recognizing the sentiments and emotions in social media texts. The analysis of sentiments and emotions is intended to recognize the conceptual information such…

Machine Learning · Computer Science 2025-03-27 Bahareh Golchin , Noushin Riahi

Google app market captures the school of thought of users via ratings and text reviews. The critique's viewpoint regarding an app is proportional to their satisfaction level. Consequently, this helps other users to gain insights before…

Information Retrieval · Computer Science 2020-06-18 Sakshi Ranjan , Subhankar Mishra

Artificial Intelligence (AI) is a fast-growing area of study that stretching its presence to many business and research domains. Machine learning, deep learning, and natural language processing (NLP) are subsets of AI to tackle different…

Computation and Language · Computer Science 2023-01-24 Thanveer Shaik , Xiaohui Tao , Yan Li , Christopher Dann , Jacquie Mcdonald , Petrea Redmond , Linda Galligan

Sentiment analysis has been emerging recently as one of the major natural language processing (NLP) tasks in many applications. Especially, as social media channels (e.g. social networks or forums) have become significant sources for brands…

Computation and Language · Computer Science 2019-12-23 Khuong Vo , Tri Nguyen , Dang Pham , Mao Nguyen , Minh Truong , Trung Mai , Tho Quan

The amount of opinionated data on the internet is rapidly increasing. More and more people are sharing their ideas and opinions in reviews, discussion forums, microblogs and general social media. As opinions are central in all human…

Computation and Language · Computer Science 2022-06-15 Andreas Kilde Lien , Lars Martin Randem , Hans Petter Fauchald Taralrud , Maryam Edalati

An AI-powered data visualization platform that automates the entire data analysis process, from uploading a dataset to generating an interactive visualization. Advanced machine learning algorithms are employed to clean and preprocess the…

Artificial Intelligence · Computer Science 2025-11-18 Srihari R , Pallavi M , Tejaswini S , Vaishnavi R C

The importance and pervasiveness of emotions in our lives makes affective computing a tremendously important and vibrant line of work. Systems for automatic emotion recognition (AER) and sentiment analysis can be facilitators of enormous…

Computation and Language · Computer Science 2022-03-22 Saif M. Mohammad
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