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This study establishes a novel framework for systematically evaluating the moral reasoning capabilities of large language models (LLMs) as they increasingly integrate into critical societal domains. Current assessment methodologies lack the…

Computers and Society · Computer Science 2025-05-05 Junfeng Jiao , Saleh Afroogh , Abhejay Murali , Kevin Chen , David Atkinson , Amit Dhurandhar

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

Current test and evaluation (T&E) methods for assessing machine learning (ML) system performance often rely on incomplete metrics. Testing is additionally often siloed from the other phases of the ML system lifecycle. Research investigating…

Software Engineering · Computer Science 2022-04-11 Violet Turri , Rachel Dzombak , Eric Heim , Nathan VanHoudnos , Jay Palat , Anusha Sinha

The integration of Artificial Intelligence (AI) into high-stakes domains such as healthcare, finance, and autonomous systems is often constrained by concerns over transparency, interpretability, and trust. While Human-Centered AI (HCAI)…

Human-Computer Interaction · Computer Science 2025-04-29 Chameera De Silva , Thilina Halloluwa , Dhaval Vyas

Apologies are a powerful tool used in human-human interactions to provide affective support, regulate social processes, and exchange information following a trust violation. The emerging field of AI apology investigates the use of apologies…

Computers and Society · Computer Science 2024-12-23 Hadassah Harland , Richard Dazeley , Hashini Senaratne , Peter Vamplew , Francisco Cruz , Bahareh Nakisa

We present MedPI, a high-dimensional benchmark for evaluating large language models (LLMs) in patient-clinician conversations. Unlike single-turn question-answer (QA) benchmarks, MedPI evaluates the medical dialogue across 105 dimensions…

Computation and Language · Computer Science 2026-01-09 Diego Fajardo V. , Oleksii Proniakin , Victoria-Elisabeth Gruber , Razvan Marinescu

As AI systems increasingly shape decision making in creative design contexts, understanding how humans engage with these tools has become a critical challenge for interactive intelligent systems research. This paper contributes a challenge…

Human-Computer Interaction · Computer Science 2025-10-29 Sean P. Walton , Ben J. Evans , Alma A. M. Rahat , James Stovold , Jakub Vincalek

Artificial Intelligence (AI) and Large Language Models (LLMs) are revolutionizing today's business practices; however, their adoption within small and medium-sized enterprises (SMEs) raises serious trust, ethical, and technical issues. In…

Machine Learning · Computer Science 2025-11-06 Iqbal H. Sarker , Helge Janicke , Ahmad Mohsin , Leandros Maglaras

[Context] Artificial intelligence (AI) components used in building software solutions have substantially increased in recent years. However, many of these solutions focus on technical aspects and ignore critical human-centered aspects.…

Software Engineering · Computer Science 2023-05-22 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , Arbind Agrahari Baniya , Muneera Bano , John Grundy

The use of Artificial Intelligence (AI) in high-risk, decision-making scenarios presents technical, safety, and normative challenges; problems that may only be ameliorated by human oversight. However, notions of human oversight lack a…

Accurate and verifiable large language model (LLM) simulations of human research subjects promise an accessible data source for understanding human behavior and training new AI systems. However, results to date have been limited, and few…

Human-Computer Interaction · Computer Science 2025-06-06 Jacy Reese Anthis , Ryan Liu , Sean M. Richardson , Austin C. Kozlowski , Bernard Koch , James Evans , Erik Brynjolfsson , Michael Bernstein

Large language models (LLMs) are increasingly used in interactive applications, and human evaluation remains the gold standard for assessing their performance in multi-turn conversations. Since human studies are costly, time-consuming, and…

Computation and Language · Computer Science 2025-10-10 Yao Dou , Michel Galley , Baolin Peng , Chris Kedzie , Weixin Cai , Alan Ritter , Chris Quirk , Wei Xu , Jianfeng Gao

The rapid development and dynamic nature of large language models (LLMs) make it difficult for conventional quantitative benchmarks to accurately assess their capabilities. We propose report cards, which are human-interpretable, natural…

Machine Learning · Computer Science 2024-09-04 Blair Yang , Fuyang Cui , Keiran Paster , Jimmy Ba , Pashootan Vaezipoor , Silviu Pitis , Michael R. Zhang

Many real-world applications of language models (LMs), such as writing assistance and code autocomplete, involve human-LM interaction. However, most benchmarks are non-interactive in that a model produces output without human involvement.…

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

The integration of Artificial Intelligence in the development of computer systems presents a new challenge: make intelligent systems explainable to humans. This is especially vital in the field of health and well-being, where transparency…

This survey explores the burgeoning field of role-playing with language models, focusing on their development from early persona-based models to advanced character-driven simulations facilitated by Large Language Models (LLMs). Initially…

Artificial Intelligence · Computer Science 2025-01-13 Nuo Chen , Yan Wang , Yang Deng , Jia Li

We survey human evaluation in papers presenting work on creative natural language generation that have been published in INLG 2020 and ICCC 2020. The most typical human evaluation method is a scaled survey, typically on a 5 point scale,…

Computation and Language · Computer Science 2021-08-03 Mika Hämäläinen , Khalid Alnajjar

Feedback is a critical component of the learning process, particularly in computer science education. This study investigates the quality of feedback generated by Large Language Models (LLMs), Small Language Models (SLMs), compared with…

Human-Computer Interaction · Computer Science 2026-01-21 Suqing Liu , Bogdan Simion , Christopher Eaton , Michael Liut

AI-driven digital ecosystems span diverse stakeholders including technology firms, regulators, accelerators and civil society, yet often lack cohesive ethical governance. This paper proposes a four-pillar framework (SCOR) to embed…

Computers and Society · Computer Science 2025-09-16 Mohammad Saleh Torkestani , Taha Mansouri
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