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Explainability is important for the transparency of autonomous and intelligent systems and for helping to support the development of appropriate levels of trust. There has been considerable work on developing approaches for explaining…

Artificial Intelligence · Computer Science 2025-02-17 Michael Winikoff , John Thangarajah , Sebastian Rodriguez

As humans delegate more tasks and decisions to artificial intelligence (AI), we risk losing control of our individual and collective futures. Relatively simple algorithmic systems already steer human decision-making, such as social media…

Computers and Society · Computer Science 2025-09-11 Benjamin Sturgeon , Daniel Samuelson , Jacob Haimes , Jacy Reese Anthis

Retrieval-augmented generation (RAG) systems are increasingly deployed in user-facing applications, yet systematic, human-centered evaluation of their outputs remains underexplored. Building on Gienapp's utility-dimension framework, we…

Artificial Intelligence · Computer Science 2025-10-01 Aline Mangold , Kiran Hoffmann

Large Language Models (LLMs) challenge the validity of traditional open-ended assessments by blurring the lines of authorship. While recent research has focused on the accuracy of automated scoring (AES), these static approaches fail to…

Computers and Society · Computer Science 2025-12-16 Tom Lee , Sihoon Lee , Seonghun Kim

In the rapidly evolving landscape of Large Language Models (LLMs), introduction of well-defined and standardized evaluation methodologies remains a crucial challenge. This paper traces the historical trajectory of LLM evaluations, from the…

Computation and Language · Computer Science 2023-11-06 Alexey Tikhonov , Ivan P. Yamshchikov

Peer review remains the central quality-control mechanism of science, yet its ability to fulfill this role is increasingly strained. Empirical studies document serious shortcomings: long publication delays, escalating reviewer burden…

AI measurement science has a wide variety of methodologies and measurements for comparing AI systems, resulting in what often appear to be "apples-to-oranges" comparisons across AI evaluations. To move toward "apples-to-apples" comparisons…

Human-Computer Interaction · Computer Science 2026-05-11 Yee-Yin Choong , Kristen Greene , Alice Qian , Meryem Marasli , Ziqi Yang , Sophia Chen , Laura Dabbish , Anand Rao , Hong Shen

The integration of artificial intelligence (AI) continues to increase and evolve, including in software engineering (SE). This integration involves processes traditionally entrusted to humans, such as coding. However, the impact on…

Software Engineering · Computer Science 2025-01-07 Adam Alami , Neil A. Ernst

Large Language Models (LLMs) are increasingly being used for automated evaluations and explaining them. However, concerns about explanation quality, consistency, and hallucinations remain open research challenges, particularly in…

Human-Computer Interaction · Computer Science 2025-04-18 Vincent Freiberger , Arthur Fleig , Erik Buchmann

Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that…

Computation and Language · Computer Science 2025-06-18 Xiuwen Wu , Hao Wang , Zhiang Yan , Xiaohan Tang , Pengfei Xu , Wai-Ting Siok , Ping Li , Jia-Hong Gao , Bingjiang Lyu , Lang Qin

Modern AI progress has been driven by ML methods that are generalizable across settings and scalable to larger regimes. As large language models demonstrate advanced capabilities in reasoning, coding, and engineering tasks, it is…

Human-centered explainability has become a critical foundation for the responsible development of interactive information systems, where users must be able to understand, interpret, and scrutinize AI-driven outputs to make informed…

Human-Computer Interaction · Computer Science 2025-07-04 Yuhao Zhang , Jiaxin An , Ben Wang , Yan Zhang , Jiqun Liu

Automated approaches to answer patient-posed health questions are rising, but selecting among systems requires reliable evaluation. The current gold standard for evaluating the free-text artificial intelligence (AI) responses--human expert…

Artificial Intelligence · Computer Science 2026-05-11 Sarvesh Soni , Dina Demner-Fushman

[Context] Engineering Artificial Intelligence (AI) software is a relatively new area with many challenges, unknowns, and limited proven best practices. Big companies such as Google, Microsoft, and Apple have provided a suite of recent…

Software Engineering · Computer Science 2023-01-26 Khlood Ahmad , Mohamed Abdelrazek , Chetan Arora , Muneera Bano , John Grundy

From its inception, AI has had a rather ambivalent relationship to humans---swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…

Artificial Intelligence · Computer Science 2019-10-17 Subbarao Kambhampati

Large Language Models (LLMs) are increasingly employed in software engineering tasks such as requirements elicitation, design, and evaluation, raising critical questions regarding their alignment with human judgments on responsible AI…

Software Engineering · Computer Science 2025-11-07 Asma Yamani , Malak Baslyman , Moataz Ahmed

With the rise of AI systems in real-world applications comes the need for reliable and trustworthy AI. An essential aspect of this are explainable AI systems. However, there is no agreed standard on how explainable AI systems should be…

Artificial Intelligence · Computer Science 2022-07-04 Sascha Saralajew , Ammar Shaker , Zhao Xu , Kiril Gashteovski , Bhushan Kotnis , Wiem Ben Rim , Jürgen Quittek , Carolin Lawrence

Recent benchmark studies have claimed that AI has approached or even surpassed human-level performances on various cognitive tasks. However, this position paper argues that current AI evaluation paradigms are insufficient for assessing…

AI companions powered by large language models (LLMs) are increasingly integrated into users' daily lives, offering emotional support and companionship. While existing safety systems focus on overt harms, they rarely address early-stage…

Human-Computer Interaction · Computer Science 2025-10-21 Ziv Ben-Zion , Paul Raffelhüschen , Max Zettl , Antonia Lüönd , Achim Burrer , Philipp Homan , Tobias R Spiller

The importance and pervasiveness of emotions in our lives makes affective computing a tremendously important and vibrant line of work. Systems for automatic emotion recognition (AER) and sentiment analysis can be facilitators of enormous…

Computation and Language · Computer Science 2022-03-22 Saif M. Mohammad