Related papers: A Diverse and Effective Retrieval-Based Debt Colle…
Applications and systems are constantly faced with decisions that require picking from a set of actions based on contextual information. Reinforcement-based learning algorithms such as contextual bandits can be very effective in these…
The European debt purchase market as measured by the total book value of purchased debt approached 25bn euros in 2020 and it was growing at double-digit rates. This is an example of how big the debt collection and debt purchase industry has…
With lots of freemium and premium, open and closed source software tools that are available in the market for dealing with different activities of Technical Debt management across different dimensions, identifying the right set of tools for…
Technical Debt (TD) identification in software projects issues is crucial for maintaining code quality, reducing long-term maintenance costs, and improving overall project health. This study advances TD classification using…
Efficient knowledge retrieval plays a pivotal role in ensuring the success of end-to-end task-oriented dialogue systems by facilitating the selection of relevant information necessary to fulfill user requests. However, current approaches…
The fraud/uncollectible debt problem in the telecommunications industry presents two technical challenges: the detection and the treatment of the account given the detection. In this paper, we focus on the first problem of detection using…
A Content-based Time Series Retrieval (CTSR) system is an information retrieval system for users to interact with time series emerged from multiple domains, such as finance, healthcare, and manufacturing. For example, users seeking to learn…
Physical library collections are valuable and long standing resources for knowledge and learning. However, managing books in a large bookshelf and finding books on it often leads to tedious manual work, especially for large book collections…
This paper presents an analysis of technical debt management through resources allocation policies in software maintenance process during its operation to demonstrate how different strategies leads to the emergence of different behaviors…
The task of information retrieval is an important component of many natural language processing systems, such as open domain question answering. While traditional methods were based on hand-crafted features, continuous representations based…
Machine learning plays an essential role in preventing financial losses in the banking industry. Perhaps the most pertinent prediction task that can result in billions of dollars in losses each year is the assessment of credit risk (i.e.,…
Context: There is an increase in the investment and development of data-intensive (DI) solutions, systems that manage large amounts of data. Without careful management, this growing investment will also grow associated technical debt (TD).…
This paper presents our work for the ninth edition of the Dialogue System Technology Challenge (DSTC9). Our solution addresses the track number four: Simulated Interactive MultiModal Conversations. The task consists in providing an…
Debt collection negotiations (DCN) are vital for managing non-performing loans (NPLs) and reducing creditor losses. Traditional methods are labor-intensive, while large language models (LLMs) offer promising automation potential. However,…
Typical retrieval systems have three requirements: a) Accurate retrieval i.e., the method should have high precision, b) Diverse retrieval, i.e., the obtained set of points should be diverse, c) Retrieval time should be small. However, most…
Dialogue systems can benefit from being able to search through a corpus of text to find information relevant to user requests, especially when encountering a request for which no manually curated response is available. The state-of-the-art…
Based on debt collection agency (PAIR Finance) data, we developed a novel debtor typology framework by expanding previous approaches to 4 behavioral dimensions. The 4 dimensions we identified were willingness to pay, ability to pay,…
Data-intensive systems handle variable, high volume, and high-velocity data generated by human and digital devices. Like traditional software, data-intensive systems are prone to technical debts introduced to cope-up with the pressure of…
The goal of case-based retrieval is to assist physicians in the clinical decision making process, by finding relevant medical literature in large archives. We propose a research that aims at improving the effectiveness of case-based…
The long lifetime and the evolving nature of industrial products make them subject to technical debt at different levels. Despite multiple years of research on technical debt management, our industrial experience shows that introducing…