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General-purpose conversational AI chatbots and AI companions increasingly provide young adolescents with emotionally supportive conversations, raising questions about how conversational style shapes anthropomorphism and emotional reliance.…
Helping people identify and pursue personally meaningful career goals at scale remains a key challenge in applied psychology. Career coaching can improve goal quality and attainment, but its cost and limited availability restrict access.…
Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…
Given the subtle human-like effects of large language models on linguistic patterns, this study examines shifts in language over time to detect the impact of AI-mediated communication (AI- MC) on social media. We compare a replicated…
Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…
A large survey of American adults explored the complex landscape of attitudes towards artificial intelligence (AI). It explored the degree of concern regarding specific potential outcomes of the new advances in AI technology and correlates…
Informed consent is a core cornerstone of ethics in human subject research. Through the informed consent process, participants learn about the study procedure, benefits, risks, and more to make an informed decision. However, recent studies…
This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…
Public product launches in Artificial Intelligence can serve as focusing events for collective attention, surfacing how societies react to technological change. Social media provide a window into the sensemaking around these events,…
Online, people often recount their experiences turning to conversational AI agents (e.g., ChatGPT, Claude, Copilot) for mental health support -- going so far as to replace their therapists. These anecdotes suggest that AI agents have great…
As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…
Romantic breakups are among the most common and intense sources of psychological distress. We evaluated *overit*, a single-session AI chatbot that uses cognitive reappraisal to address breakup distress, informed by memory reconsolidation…
This study integrates critical AI scholarship with relational communication theories to explain how AI language modifications shape the quality of government-citizen communication. Distinguishing between informational-cognitive quality…
Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…
Social anxiety (SA) has become increasingly prevalent. Traditional coping strategies often face accessibility challenges. Generative AI (GenAI), known for their knowledgeable and conversational capabilities, are emerging as alternative…
Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…
Conversational AI tools have been rapidly adopted by students and are becoming part of their learning routines. To understand what drives this adoption, we draw on the Technology Acceptance Model (TAM) and examine how perceived usefulness…
Mental health conversational agents have the potential to deliver valuable therapeutic impact, but low user engagement remains a critical barrier hindering their efficacy. Existing therapeutic approaches have leveraged clients' internal…
As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…
Despite growing recognition that responsible AI requires domain knowledge, current work on conversational AI primarily draws on clinical expertise that prioritises diagnosis and intervention. However, much of everyday emotional support…