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Related papers: Multi-Stakeholder Disaster Insights from Social Me…

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Timely and accurate situational reports are essential for humanitarian decision-making, yet current workflows remain largely manual, resource intensive, and inconsistent. We present a fully automated framework that uses large language…

Computation and Language · Computer Science 2025-12-23 Ivan Decostanzi , Yelena Mejova , Kyriaki Kalimeri

The success of a disaster relief and response process is largely dependent on timely and accurate information regarding the status of the disaster, the surrounding environment, and the affected people. This information is primarily provided…

Social and Information Networks · Computer Science 2017-09-11 Tahora H. Nazer , Guoliang Xue , Yusheng Ji , Huan Liu

Large language model-powered chatbots have transformed how people seek information, especially in high-stakes contexts like mental health. Despite their support capabilities, safe detection and response to crises such as suicidal ideation…

Computation and Language · Computer Science 2026-04-09 Adrian Arnaiz-Rodriguez , Miguel Baidal , Erik Derner , Jenn Layton Annable , Mark Ball , Mark Ince , Elvira Perez Vallejos , Nuria Oliver

During crises, social media serves as a crucial coordination tool, but the vast influx of posts--from "actionable" requests and offers to generic content like emotional support, behavioural guidance, or outdated information--complicates…

Computation and Language · Computer Science 2025-02-25 Rabindra Lamsal , Maria Rodriguez Read , Shanika Karunasekera , Muhammad Imran

Social media has increasingly played a key role in emergency response: first responders can use public posts to better react to ongoing crisis events and deploy the necessary resources where they are most needed. Timeline extraction and…

Computation and Language · Computer Science 2022-10-26 Hossein Rajaby Faghihi , Bashar Alhafni , Ke Zhang , Shihao Ran , Joel Tetreault , Alejandro Jaimes

During natural and man-made disasters, people use social media platforms such as Twitter to post textual and multime- dia content to report updates about injured or dead people, infrastructure damage, and missing or found people among other…

Social and Information Networks · Computer Science 2018-05-03 Firoj Alam , Ferda Ofli , Muhammad Imran

The development of plans of action in disaster response scenarios is a time-consuming process. Large Language Models (LLMs) offer a powerful solution to expedite this process through in-context learning. This study presents…

Machine Learning · Computer Science 2023-07-03 Vinicius G. Goecks , Nicholas R. Waytowich

During a disaster event, images shared on social media helps crisis managers gain situational awareness and assess incurred damages, among other response tasks. Recent advances in computer vision and deep neural networks have enabled the…

Computer Vision and Pattern Recognition · Computer Science 2020-11-19 Firoj Alam , Ferda Ofli , Muhammad Imran , Tanvirul Alam , Umair Qazi

Timely classification of humanitarian information from social media is critical for effective disaster response. However, deploying large language models (LLMs) for this task faces challenges in resource-constrained emergency settings. This…

Computation and Language · Computer Science 2026-02-16 Han Jinzhen , Kim Jisung , Yang Jong Soo , Yun Hong Sik

Multimedia content in social media platforms provides significant information during disaster events. The types of information shared include reports of injured or deceased people, infrastructure damage, and missing or found people, among…

Computer Vision and Pattern Recognition · Computer Science 2020-04-27 Ferda Ofli , Firoj Alam , Muhammad Imran

Social media such as tweets are emerging as platforms contributing to situational awareness during disasters. Information shared on Twitter by both affected population (e.g., requesting assistance, warning) and those outside the impact zone…

Information Retrieval · Computer Science 2017-05-08 Hien To , Sumeet Agrawal , Seon Ho Kim , Cyrus Shahabi

The ability to track large-scale events as they happen is essential for understanding them and coordinating reactions in an appropriate and timely manner. This is true, for example, in emergency management and decision-making support, where…

Computers and Society · Computer Science 2022-06-28 Carlo Bono , Barbara Pernici

Although social media provides a vibrant platform to discuss real-world events, the quantity of information generated can overwhelm decision making based on that information. By better understanding who is participating in information…

Social and Information Networks · Computer Science 2018-10-03 Rahul Pandey , Hemant Purohit , Jennifer Chan , Aditya Johri

Social media like Twitter provide a common platform to share and communicate personal experiences with other people. People often post their life experiences, local news, and events on social media to inform others. Many rescue agencies…

Computation and Language · Computer Science 2021-08-25 Ashis Kumar Chanda

Social media has emerged as a valuable resource for disaster management, revolutionizing the way emergency response and recovery efforts are conducted during natural disasters. This review paper aims to provide a comprehensive analysis of…

Social and Information Networks · Computer Science 2025-06-10 Mohammadsepehr Karimiziarani

The large scale usage of social media, combined with its significant impact, has made it increasingly important to understand it. In particular, identifying user communities, can be helpful for many downstream tasks. However, particularly…

Computation and Language · Computer Science 2024-06-04 Nikhil Mehta , Dan Goldwasser

This paper analyses social media data in multiple disaster-related collections of floods and heat waves in the UK. The proposed method uses machine learning classifiers based on deep bidirectional neural networks trained on benchmark…

Social and Information Networks · Computer Science 2022-03-17 Victor Ponce-López , Catalina Spataru

Information from social media can provide essential information for emergency response during natural disasters in near real-time. However, it is difficult to identify the disaster-related posts among the large amounts of unstructured data…

Computation and Language · Computer Science 2024-08-20 David Hanny , Sebastian Schmidt , Bernd Resch

Social media has become an integral part of our daily lives. During time-critical events, the public shares a variety of posts on social media including reports for resource needs, damages, and help offerings for the affected community.…

Social and Information Networks · Computer Science 2019-11-04 Ganesh Nalluru , Rahul Pandey , Hemant Purohit

Large language models (LLMs) have revolutionized scientific research with their exceptional capabilities and transformed various fields. Among their practical applications, LLMs have been playing a crucial role in mitigating threats to…

Computation and Language · Computer Science 2025-08-26 Zhenyu Lei , Yushun Dong , Weiyu Li , Rong Ding , Qi Wang , Jundong Li