Related papers: Multi-Stakeholder Disaster Insights from Social Me…
Post-hazard reconnaissance for natural disasters (e.g., earthquakes) is important for understanding the performance of the built environment, speeding up the recovery, enhancing resilience and making informed decisions related to current…
During sudden disaster events, accurately predicting public panic sentiment on social media is crucial for proactive governance and crisis management. Current efforts on this problem face three main challenges: lack of finely annotated data…
Social media play a key role in mobilizing collective action, holding the potential for studying the pathways that lead individuals to actively engage in addressing global challenges. However, quantitative research in this area has been…
As Large Language Models (LLMs) rise in popularity, it is necessary to assess their capability in critically relevant domains. We present a comprehensive evaluation framework, grounded in science communication research, to assess LLM…
Online social networks allow different agencies and the public to interact and share the underlying risks and protective actions during major disasters. This study revealed such crisis communication patterns during hurricane Laura…
The integration of large language models (LLMs) with social robots has emerged as a promising avenue for enhancing human-robot interactions at a time when news reports generated by artificial intelligence (AI) are gaining in credibility.…
In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…
In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities…
Catastrophic events create uncertain situations for humanitarian organizations locating and providing aid to affected people. Many people turn to social media during disasters for requesting help and/or providing relief to others. However,…
Psychological support hotlines provide critical support for individuals experiencing mental health emergencies, yet current assessments largely rely on human operators whose judgments may vary with professional experience and are…
The rapid advancement of large language models (LLMs) has opened new possibilities for AI for good applications. As LLMs increasingly mediate online communication, their potential to foster empathy and constructive dialogue becomes an…
Recent advances in natural language processing (NLP) and large language models (LLMs) have enabled the systematic use of large-scale textual data from news, social media, and reports to create datasets with socio-economic impacts of climate…
During crisis situations, social media allows people to quickly share information, including messages requesting help. This can be valuable to emergency responders, who need to categorise and prioritise these messages based on the type of…
Fake news detection plays a crucial role in protecting social media users and maintaining a healthy news ecosystem. Among existing works, comment-based fake news detection methods are empirically shown as promising because comments could…
Retrieval and recommendation are two essential tasks in modern search tools. This paper introduces a novel retrieval-reranking framework leveraging Large Language Models (LLMs) to enhance the spatiotemporal and semantic associated mining…
Social media has become an important platform for people to express their opinions towards transportation services and infrastructure, which holds the potential for researchers to gain a deeper understanding of individuals' travel choices,…
The rapid advancement of deep generative models has significantly improved the realism of synthetic media, presenting both opportunities and security challenges. While deepfake technology has valuable applications in entertainment and…
Incident management is essential to maintain the reliability and availability of cloud computing services. Cloud vendors typically disclose incident reports to the public, summarizing the failures and recovery process to help minimize their…
The use of social media is ubiquitous and nowadays well-established in our everyday life, but increasingly also before, during or after emergencies. The produced data is spread across several types of social media and can be used by…
In an increasingly complex, mobile and interconnected world, we face growing threats of disasters, whether by chance or deliberately. Disruption of coordinated response and recovery efforts due to organizational, technical, procedural,…