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Automatic question answering is an important yet challenging task in E-commerce given the millions of questions posted by users about the product that they are interested in purchasing. Hence, there is a great demand for automatic answer…

Computation and Language · Computer Science 2025-07-14 Anand A. Rajasekar , Nikesh Garera

An effective healthcare agent must be able to recall and reason over a patient's longitudinal medical history. However, the absence of datasets with realistic long-term dialogue timelines limits systematic evaluation. Real clinical text is…

Computation and Language · Computer Science 2026-05-20 Hebin Hu , Renke Dai , Ah-Hwee Tan , Yilin Kang

Generating some appealing questions in open-domain conversations is an effective way to improve human-machine interactions and lead the topic to a broader or deeper direction. To avoid dull or deviated questions, some researchers tried to…

Computation and Language · Computer Science 2021-06-08 Lei Shen , Fandong Meng , Jinchao Zhang , Yang Feng , Jie Zhou

Patients have distinct information needs about their hospitalization that can be addressed using clinical evidence from electronic health records (EHRs). While artificial intelligence (AI) systems show promise in meeting these needs, robust…

Computation and Language · Computer Science 2026-03-31 Sarvesh Soni , Dina Demner-Fushman

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

One of the exciting capabilities of recent language models for dialog is their ability to independently search for relevant information to ground a given dialog response. However, obtaining training data to teach models how to issue search…

Computation and Language · Computer Science 2023-12-27 Yonatan Bitton , Shlomi Cohen-Ganor , Ido Hakimi , Yoad Lewenberg , Roee Aharoni , Enav Weinreb

Deploying Large Language Models (LLMs) for healthcare question answering requires robust methods to ensure accuracy and reliability. This work introduces Query-Based Retrieval Augmented Generation (QB-RAG), a framework for enhancing…

Machine Learning · Computer Science 2025-07-31 Eric Yang , Jonathan Amar , Jong Ha Lee , Bhawesh Kumar , Yugang Jia

Medical dialogue systems (MDS) enhance patient-physician communication, improve healthcare accessibility, and reduce costs. However, acquiring suitable data to train these systems poses significant challenges. Privacy concerns prevent the…

Computation and Language · Computer Science 2024-08-13 Trisha Das , Dina Albassam , Jimeng Sun

Automated question-answering (QA) systems increasingly rely on retrieval-augmented generation (RAG) to ground large language models (LLMs) in authoritative medical knowledge, ensuring clinical accuracy and patient safety in Artificial…

Computation and Language · Computer Science 2026-03-05 Aswini Sivakumar , Vijayan Sugumaran , Yao Qiang

The financial domain frequently deals with large numbers of long documents that are essential for daily operations. Significant effort is put towards automating financial data analysis. However, a persistent challenge, not limited to the…

Computation and Language · Computer Science 2024-06-21 Viet Dac Lai , Michael Krumdick , Charles Lovering , Varshini Reddy , Craig Schmidt , Chris Tanner

Current medical question answering systems have difficulty processing long, detailed and informally worded questions submitted by patients, called Consumer Health Questions (CHQs). To address this issue, we introduce a medical question…

Computation and Language · Computer Science 2022-10-03 Khalil Mrini , Harpreet Singh , Franck Dernoncourt , Seunghyun Yoon , Trung Bui , Walter Chang , Emilia Farcas , Ndapa Nakashole

How to effectively utilize the dialogue history is a crucial problem in multi-turn dialogue generation. Previous works usually employ various neural network architectures (e.g., recurrent neural networks, attention mechanisms, and…

Computation and Language · Computer Science 2020-08-14 Changying Hao , Liang Pang , Yanyan Lan , Fei Sun , Jiafeng Guo , Xueqi Cheng

The patient-centered medical dialogue systems strive to offer diagnostic interpretation services to users who are less knowledgeable about medical knowledge, through emphasizing the importance of providing responses specific to the…

Computation and Language · Computer Science 2023-10-19 Chengfeng Dou , Zhi Jin , Wenping Jiao , Haiyan Zhao , Zhenwei Tao , Yongqiang Zhao

Ensuring the accuracy of responses provided by large language models (LLMs) is crucial, particularly in clinical settings where incorrect information may directly impact patient health. To address this challenge, we construct K-QA, a…

Computation and Language · Computer Science 2024-01-29 Itay Manes , Naama Ronn , David Cohen , Ran Ilan Ber , Zehavi Horowitz-Kugler , Gabriel Stanovsky

Empowered by vast internal knowledge reservoir, the new generation of large language models (LLMs) demonstrate untapped potential to tackle medical tasks. However, there is insufficient effort made towards summoning up a synergic effect…

Computation and Language · Computer Science 2025-05-23 Kexin Shang , Chia-Hsuan Chang , Christopher C. Yang

Generative models have been showing potential for producing data in mass. This study explores the enhancement of clinical natural language processing performance by utilizing synthetic data generated from advanced language models. Promising…

Computation and Language · Computer Science 2024-03-29 Shan Chen , Jack Gallifant , Marco Guevara , Yanjun Gao , Majid Afshar , Timothy Miller , Dmitriy Dligach , Danielle S. Bitterman

This paper describes PULSAR, our system submission at the ImageClef 2023 MediQA-Sum task on summarising patient-doctor dialogues into clinical records. The proposed framework relies on domain-specific pre-training, to produce a specialised…

Question Answering (QA) systems on patient-related data can assist both clinicians and patients. They can, for example, assist clinicians in decision-making and enable patients to have a better understanding of their medical history.…

Machine Learning · Computer Science 2023-11-09 Jayetri Bardhan , Kirk Roberts , Daisy Zhe Wang

Medical dialogue systems have attracted growing research attention as they have the potential to provide rapid diagnoses, treatment plans, and health consultations. In medical dialogues, a proper diagnosis is crucial as it establishes the…

Computation and Language · Computer Science 2024-01-15 Kaishuai Xu , Wenjun Hou , Yi Cheng , Jian Wang , Wenjie Li

Resolving knowledge conflicts is a crucial challenge in Question Answering (QA) tasks, as the internet contains numerous conflicting facts and opinions. While some research has made progress in tackling ambiguous settings where multiple…

Computation and Language · Computer Science 2024-10-30 Sagi Shaier , Ari Kobren , Philip Ogren