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Medical dialogue systems (MDS) aim to provide patients with medical services, such as diagnosis and prescription. Since most patients cannot precisely describe their symptoms, dialogue understanding is challenging for MDS. Previous studies…

Computation and Language · Computer Science 2023-05-30 Kaishuai Xu , Wenjun Hou , Yi Cheng , Jian Wang , Wenjie Li

Human communication often involves information gaps between the interlocutors. For example, in an educational dialogue, a student often provides an answer that is incomplete, and there is a gap between this answer and the perfect one…

Computation and Language · Computer Science 2023-07-10 Roni Rabin , Alexandre Djerbetian , Roee Engelberg , Lidan Hackmon , Gal Elidan , Reut Tsarfaty , Amir Globerson

Therapeutic dialogue is not a sequence of isolated responses: client goals, motivation, resistance, and therapeutic alliance evolve over time. Yet current LLM-based mental health dialogue systems often lack explicit mechanisms for tracking…

This paper summarises the experimental setup and results of the first shared task on end-to-end (E2E) natural language generation (NLG) in spoken dialogue systems. Recent end-to-end generation systems are promising since they reduce the…

Computation and Language · Computer Science 2018-11-22 Ondřej Dušek , Jekaterina Novikova , Verena Rieser

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

Health coaching helps patients identify and accomplish lifestyle-related goals, effectively improving the control of chronic diseases and mitigating mental health conditions. However, health coaching is cost-prohibitive due to its highly…

Computation and Language · Computer Science 2024-04-16 Yue Zhou , Barbara Di Eugenio , Brian Ziebart , Lisa Sharp , Bing Liu , Ben Gerber , Nikolaos Agadakos , Shweta Yadav

Question Answering (QA) systems face challenges in handling complex questions that require multi-domain knowledge synthesis. The naive RAG models, although effective in information retrieval, struggle with complex questions that require…

Computation and Language · Computer Science 2024-10-24 Ziyang Chen , Xiaobin Wang , Yong Jiang , Jinzhi Liao , Pengjun Xie , Fei Huang , Xiang Zhao

Medical question answer (QA) assistants respond to lay users' health-related queries by synthesizing information from multiple sources using natural language processing and related techniques. They can serve as vital tools to alleviate…

Computation and Language · Computer Science 2024-10-01 Prakash Chandra Sukhwal , Vaibhav Rajan , Atreyi Kankanhalli

Open-domain human-computer conversation has attracted much attention in the field of NLP. Contrary to rule- or template-based domain-specific dialog systems, open-domain conversation usually requires data-driven approaches, which can be…

Computation and Language · Computer Science 2016-10-25 Yiping Song , Rui Yan , Xiang Li , Dongyan Zhao , Ming Zhang

Patient-centered research is increasingly important in narrowing the gap between research and patient care, yet incorporating patient perspectives into health research has been inconsistent. We propose an automated framework leveraging…

In the face of rapidly expanding online medical literature, automated systems for aggregating and summarizing information are becoming increasingly crucial for healthcare professionals and patients. Large Language Models (LLMs), with their…

Computation and Language · Computer Science 2024-03-07 Niraj Yagnik , Jay Jhaveri , Vivek Sharma , Gabriel Pila

Generating responses that are consistent with the dialogue context is one of the central challenges in building engaging conversational agents. We demonstrate that neural conversation models can be geared towards generating consistent…

Computation and Language · Computer Science 2021-08-13 Yizhe Zhang , Xiang Gao , Sungjin Lee , Chris Brockett , Michel Galley , Jianfeng Gao , Bill Dolan

Biomedical text mining and question-answering are essential yet highly demanding tasks, particularly in the face of the exponential growth of biomedical literature. In this work, we present our participation in the 13th edition of the…

Computation and Language · Computer Science 2025-08-05 Dimitra Panou , Alexandros C. Dimopoulos , Manolis Koubarakis , Martin Reczko

Electronic health records (EHRs) hold significant value for research and applications. As a new way of information extraction, question answering (QA) can extract more flexible information than conventional methods and is more accessible to…

Computation and Language · Computer Science 2024-02-20 Huaiyuan Ying , Sheng Yu

In the medical domain, numerous scenarios necessitate the long-form generation ability of large language models (LLMs). Specifically, when addressing patients' questions, it is essential that the model's response conveys factual claims,…

Computation and Language · Computer Science 2024-10-16 Minbyul Jeong , Hyeon Hwang , Chanwoong Yoon , Taewhoo Lee , Jaewoo Kang

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Large language models (LLMs) have performed well in providing general and extensive health suggestions in single-turn conversations, exemplified by systems such as ChatGPT, ChatGLM, ChatDoctor, DoctorGLM, and etc. However, the limited…

Computation and Language · Computer Science 2023-12-05 Yirong Chen , Zhenyu Wang , Xiaofen Xing , huimin zheng , Zhipei Xu , Kai Fang , Junhong Wang , Sihang Li , Jieling Wu , Qi Liu , Xiangmin Xu

Conversational diagnosis requires multi-turn history-taking, where an agent asks clarifying questions to refine differential diagnoses under incomplete information. Existing approaches often rely on the parametric knowledge of a model or…

Artificial Intelligence · Computer Science 2026-02-04 Jeongmoon Won , Seungwon Kook , Yohan Jo

Software bug reports often lack crucial information (e.g., steps to reproduce), which makes bug resolution challenging. Developers thus ask follow-up questions to capture additional information. However, according to existing evidence, bug…

Software Engineering · Computer Science 2025-09-16 Usmi Mukherjee , Mohammad Masudur Rahman

Electronic Health Records (EHRs) provide rich longitudinal clinical evidence that is central to medical decision-making, motivating the use of retrieval-augmented generation (RAG) to ground large language model (LLM) predictions. However,…

Artificial Intelligence · Computer Science 2026-01-30 Lang Cao , Qingyu Chen , Yue Guo
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