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With the growing popularity of conversational agents based on large language models (LLMs), we need to ensure their behaviour is ethical and appropriate. Work in this area largely centres around the 'HHH' criteria: making outputs more…

Computation and Language · Computer Science 2024-05-17 Lize Alberts , Geoff Keeling , Amanda McCroskery

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Self-adaptive systems increasingly operate in close interaction with humans, often sharing the same physical or virtual environments and making decisions with ethical implications at runtime. Current approaches typically encode ethics as…

Software Engineering · Computer Science 2026-02-20 Marco Autili , Gianluca Filippone , Mashal Afzal Memon , Patrizio Pelliccione

Human-like Agents with diverse and dynamic personalities could serve as an essential design probe in the process of user-centered design, thereby enabling designers to enhance the user experience of interactive applications. In this…

Human-Computer Interaction · Computer Science 2024-06-18 Jiale Li , Jiayang Li , Jiahao Chen , Yifan Li , Shijie Wang , Hugo Zhou , Minjun Ye , Yunsheng Su

Autism Spectrum Disorder (ASD) can profoundly affect reciprocal social communication, resulting in substantial and challenging impairments. One aspect is that for people with ASD conversations in everyday life are challenging due to…

Human-Computer Interaction · Computer Science 2024-07-31 Christian Poglitsch , Johanna Pirker

Current conversational AI systems aim to understand a set of pre-designed requests and execute related actions, which limits them to evolve naturally and adapt based on human interactions. Motivated by how children learn their first…

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

Explainable Artificial Intelligence (XAI) systems need to include an explanation model to communicate the internal decisions, behaviours and actions to the interacting humans. Successful explanation involves both cognitive and social…

Artificial Intelligence · Computer Science 2019-03-07 Prashan Madumal , Tim Miller , Liz Sonenberg , Frank Vetere

One of the long-term goals of artificial intelligence is to build an agent that can communicate intelligently with human in natural language. Most existing work on natural language learning relies heavily on training over a pre-collected…

Computation and Language · Computer Science 2017-05-30 Haichao Zhang , Haonan Yu , Wei Xu

Human intelligence can remarkably adapt quickly to new tasks and environments. Starting from a very young age, humans acquire new skills and learn how to solve new tasks either by imitating the behavior of others or by following provided…

The use of digital resources has been increasing in every instance of todays society, being it in business or even ludic purposes. Despite such ever increasing use of technologies as interfaces, in all fields, it seems that it lacks the…

Human-Computer Interaction · Computer Science 2021-10-04 Juliane B. S. dos Santos , Paulo Ricardo Knob , Victor Putrich Scherer , Soraia Raupp Musse

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

Human-Computer Interaction · Computer Science 2025-10-13 Jijie Zhou , Yuhan Hu

Identifying and resolving conflicts of interests is a key challenge when designing autonomous agents. For example, such conflicts often occur when complex information systems interact persuasively with humans and are in the future likely to…

Multiagent Systems · Computer Science 2019-02-22 Timotheus Kampik , Juan Carlos Nieves , Helena Lindgren

Interaction is a fundamental part of using any computer system but it is still an issue for people with special needs. In order to improve this situation, this paper describes a new device-interaction model based on adaptation rules for…

Human-Computer Interaction · Computer Science 2023-01-03 Juan Jesus Ojeda-Castelo , Jose A. Piedra-Fernandez , Luis Iribarne

Object manipulation is a natural activity we perform every day. How humans handle objects can communicate not only the willfulness of the acting, or key aspects of the context where we operate, but also the properties of the objects…

The development of sophisticated artificial intelligence (AI) conversational agents based on large language models raises important questions about the relationship between human norms, values, and practices and AI design and performance.…

Computers and Society · Computer Science 2025-05-30 Rachel Katharine Sterken , James Ravi Kirkpatrick

The paper describes a flexible and modular platform to create multimodal interactive agents. The platform operates through an event-bus on which signals and interpretations are posted in a sequence in time. Different sensors and…

Artificial Intelligence · Computer Science 2022-06-02 Thomas Baier , Selene Baez Santamaria , Piek Vossen

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

Artificial Intelligence · Computer Science 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

Entity alignment (EA) identifies entities that refer to the same real-world object but locate in different knowledge graphs (KGs), and has been harnessed for KG construction and integration. When generating EA results, current solutions…

Artificial Intelligence · Computer Science 2020-04-02 Weixin Zeng , Xiang Zhao , Jiuyang Tang , Xuemin Lin

Evaluating AI systems that interact with humans requires understanding their behavior across diverse user populations, but collecting representative human data is often expensive or infeasible, particularly for novel technologies or…

Artificial Intelligence · Computer Science 2026-05-27 Davide Paglieri , Logan Cross , William A. Cunningham , Joel Z. Leibo , Alexander Sasha Vezhnevets