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Understanding why specific items are recommended to users can significantly increase their trust and satisfaction in the system. While neural recommenders have become the state-of-the-art in recent years, the complexity of deep models still…

Information Retrieval · Computer Science 2021-05-12 Khanh Hiep Tran , Azin Ghazimatin , Rishiraj Saha Roy

Although personalized recommendation has been investigated for decades, the wide adoption of Latent Factor Models (LFM) has made the explainability of recommendations a critical issue to both the research community and practical application…

Information Retrieval · Computer Science 2017-08-23 Yongfeng Zhang

In recent years, various machine and deep learning architectures have been successfully introduced to the field of predictive process analytics. Nevertheless, the inherent opacity of these algorithms poses a significant challenge for human…

Artificial Intelligence · Computer Science 2024-03-15 Alexander Stevens , Chun Ouyang , Johannes De Smedt , Catarina Moreira

Counterfactual explanations are a popular type of explanation for making the outcomes of a decision making system transparent to the user. Counterfactual explanations tell the user what to do in order to change the outcome of the system in…

Machine Learning · Computer Science 2022-11-29 André Artelt , Barbara Hammer

This work shows how to leverage causal inference to understand the behavior of complex learning systems interacting with their environment and predict the consequences of changes to the system. Such predictions allow both humans and…

Machine learning plays a role in many deployed decision systems, often in ways that are difficult or impossible to understand by human stakeholders. Explaining, in a human-understandable way, the relationship between the input and output of…

Machine Learning · Computer Science 2022-11-17 Sahil Verma , Varich Boonsanong , Minh Hoang , Keegan E. Hines , John P. Dickerson , Chirag Shah

Recommender systems aim to recommend new items to users by learning user and item representations. In practice, these representations are highly entangled as they consist of information about multiple factors, including user's interests,…

Information Retrieval · Computer Science 2022-04-18 Paras Sheth , Ruocheng Guo , Lu Cheng , Huan Liu , K. Selçuk Candan

There has been a growing interest in model-agnostic methods that can make deep learning models more transparent and explainable to a user. Some researchers recently argued that for a machine to achieve a certain degree of human-level…

Artificial Intelligence · Computer Science 2021-06-09 Yu-Liang Chou , Catarina Moreira , Peter Bruza , Chun Ouyang , Joaquim Jorge

Fairness-aware recommendation eliminates discrimination issues to build trustworthy recommendation systems.Explaining the causes of unfair recommendations is critical, as it promotes fairness diagnostics, and thus secures users' trust in…

Information Retrieval · Computer Science 2023-07-11 Xiangmeng Wang , Qian Li , Dianer Yu , Qing Li , Guandong Xu

Explainable recommendation has shown its great advantages for improving recommendation persuasiveness, user satisfaction, system transparency, among others. A fundamental problem of explainable recommendation is how to evaluate the…

Information Retrieval · Computer Science 2022-02-15 Xu Chen , Yongfeng Zhang , Ji-Rong Wen

Traditional recommender systems aim to estimate a user's rating to an item based on observed ratings from the population. As with all observational studies, hidden confounders, which are factors that affect both item exposures and user…

Machine Learning · Computer Science 2022-11-22 Yaochen Zhu , Jing Yi , Jiayi Xie , Zhenzhong Chen

As recommendation is essentially a comparative (or ranking) process, a good explanation should illustrate to users why an item is believed to be better than another, i.e., comparative explanations about the recommended items. Ideally, after…

Information Retrieval · Computer Science 2022-04-26 Aobo Yang , Nan Wang , Renqin Cai , Hongbo Deng , Hongning Wang

Counterfactual explanations (CEs) provide an intuitive way to understand recommender systems by identifying minimal modifications to user-item interactions that alter recommendation outcomes. Existing CE methods for recommender systems,…

Explainable AI (XAI) methods identify which features are relevant to a model's predictions but often fail to clarify why certain decisions are made. In this work, we present a novel method that integrates causality with argument-based…

Artificial Intelligence · Computer Science 2026-05-22 Henry Salgado , Meagan R. Kendall , Martine Ceberio

There has been growing attention on fairness considerations recently, especially in the context of intelligent decision making systems. Explainable recommendation systems, in particular, may suffer from both explanation bias and performance…

Information Retrieval · Computer Science 2020-06-30 Zuohui Fu , Yikun Xian , Ruoyuan Gao , Jieyu Zhao , Qiaoying Huang , Yingqiang Ge , Shuyuan Xu , Shijie Geng , Chirag Shah , Yongfeng Zhang , Gerard de Melo

Sophisticated machine models are increasingly used for high-stakes decisions in everyday life. There is an urgent need to develop effective explanation techniques for such automated decisions. Rule-Based Explanations have been proposed for…

Machine Learning · Computer Science 2022-11-01 Zixuan Geng , Maximilian Schleich , Dan Suciu

Many of the traditional recommendation algorithms are designed based on the fundamental idea of mining or learning correlative patterns from data to estimate the user-item correlative preference. However, pure correlative learning may lead…

Information Retrieval · Computer Science 2023-08-15 Shuyuan Xu , Yingqiang Ge , Yunqi Li , Zuohui Fu , Xu Chen , Yongfeng Zhang

Learning user representations based on historical behaviors lies at the core of modern recommender systems. Recent advances in sequential recommenders have convincingly demonstrated high capability in extracting effective user…

Information Retrieval · Computer Science 2021-09-14 Shengyu Zhang , Dong Yao , Zhou Zhao , Tat-seng Chua , Fei Wu

Multimodal recommender systems enhance personalized recommendations in e-commerce and online advertising by integrating visual, textual, and user-item interaction data. However, existing methods often overlook two critical biases: (i) modal…

Information Retrieval · Computer Science 2025-10-15 Jie Yang , Chenyang Gu , Zixuan Liu

The key of sequential recommendation lies in the accurate item correlation modeling. Previous models infer such information based on item co-occurrences, which may fail to capture the real causal relations, and impact the recommendation…

Information Retrieval · Computer Science 2022-12-14 Zhenlei Wang , Xu Chen , Rui Zhou , Quanyu Dai , Zhenhua Dong , Ji-Rong Wen