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Web agents enable users to perform tasks on web browsers through natural language interaction. Evaluating web agents trajectories is an important problem, since it helps us determine whether the agent successfully completed the tasks.…

We introduce SCUBA, a benchmark designed to evaluate computer-use agents on customer relationship management (CRM) workflows within the Salesforce platform. SCUBA contains 300 task instances derived from real user interviews, spanning three…

Artificial Intelligence · Computer Science 2025-10-01 Yutong Dai , Krithika Ramakrishnan , Jing Gu , Matthew Fernandez , Yanqi Luo , Viraj Prabhu , Zhenyu Hu , Silvio Savarese , Caiming Xiong , Zeyuan Chen , Ran Xu

The advancement of Large Language Models (LLMs) has led to significant enhancements in the performance of chatbot systems. Many researchers have dedicated their efforts to the development of bringing characteristics to chatbots. While there…

Computation and Language · Computer Science 2024-03-20 Xi Wang , Hongliang Dai , Shen Gao , Piji Li

Training web agents to navigate complex, real-world websites requires them to master $\textit{subtasks}$ - short-horizon interactions on multiple UI components (e.g., choosing the correct date in a date picker, or scrolling in a container…

While GUI agents have shown impressive capabilities in common computer-use tasks such as OSWorld, current benchmarks mainly focus on isolated and single-application tasks. This overlooks a critical real-world requirement of coordinating…

Artificial Intelligence · Computer Science 2026-05-01 Jinchao Li , Yunxin Li , Chenrui Zhao , Zhenran Xu , Baotian Hu , Min Zhang

In this paper we review studies of the growth of the Internet and technologies that are useful for information search and retrieval on the Web. Search engines are retrieve the efficient information. We collected data on the Internet from…

Information Retrieval · Computer Science 2013-10-18 Avinash N Bhute , B. B. Meshram

With the advancement of web techniques, they have significantly revolutionized various aspects of people's lives. Despite the importance of the web, many tasks performed on it are repetitive and time-consuming, negatively impacting overall…

Artificial Intelligence · Computer Science 2025-08-06 Liangbo Ning , Ziran Liang , Zhuohang Jiang , Haohao Qu , Yujuan Ding , Wenqi Fan , Xiao-yong Wei , Shanru Lin , Hui Liu , Philip S. Yu , Qing Li

Evaluating AI agents within complex, interactive environments that mirror real-world challenges is critical for understanding their practical capabilities. While existing agent benchmarks effectively assess skills like tool use or…

Artificial Intelligence · Computer Science 2025-08-15 Long Phan , Mantas Mazeika , Andy Zou , Dan Hendrycks

Computer-Using Agents (CUAs) are rapidly extending large language models (LLMs) beyond text-based reasoning toward action execution in more complex environments, such as web browsers and graphical user interfaces (GUIs). However, existing…

Large language models have advanced web agents, yet current agents lack personalization capabilities. Since users rarely specify every detail of their intent, practical web agents must be able to interpret ambiguous queries by inferring…

Computation and Language · Computer Science 2026-05-28 Serin Kim , Sangam Lee , Dongha Lee

Recent advancements in integrating large language models (LLMs) with application programming interfaces (APIs) have gained significant interest in both academia and industry. Recent work demonstrates that these API-based agents exhibit…

Software Engineering · Computer Science 2025-01-24 Haiyang Shen , Yue Li , Desong Meng , Dongqi Cai , Sheng Qi , Li Zhang , Mengwei Xu , Yun Ma

Amongst the most common use cases of modern AI is LLM chat with web search enabled. However, no direct evaluations of the quality of web research agents exist that control for the continually-changing web. We introduce Deep Research Bench,…

Artificial Intelligence · Computer Science 2025-06-10 FutureSearch , : , Nikos I. Bosse , Jon Evans , Robert G. Gambee , Daniel Hnyk , Peter Mühlbacher , Lawrence Phillips , Dan Schwarz , Jack Wildman

We introduce GUI-360$^\circ$, a large-scale, comprehensive dataset and benchmark suite designed to advance computer-using agents (CUAs). CUAs present unique challenges and is constrained by three persistent gaps: a scarcity of real-world…

As digitalization and cloud technologies evolve, the web is becoming increasingly important in the modern society. Autonomous web agents based on large language models (LLMs) hold a great potential in work automation. It is therefore…

Artificial Intelligence · Computer Science 2025-10-09 Tianci Xue , Weijian Qi , Tianneng Shi , Chan Hee Song , Boyu Gou , Dawn Song , Huan Sun , Yu Su

We introduce REAL, a benchmark and framework for multi-turn agent evaluations on deterministic simulations of real-world websites. REAL comprises high-fidelity, deterministic replicas of 11 widely-used websites across domains such as…

Large Language Models (LLMs) have evolved from simple chatbots into sophisticated agents capable of automating complex real-world tasks, where browsing and reasoning over live web content is key to assessing retrieval and cognitive skills.…

Artificial Intelligence · Computer Science 2025-12-19 Yumeng Wang , Tianyu Fan , Lingrui Xu , Chao Huang

Web browsers are a portal to the internet, where much of human activity is undertaken. Thus, there has been significant research work in AI agents that interact with the internet through web browsing. However, there is also another…

Computation and Language · Computer Science 2025-06-18 Yueqi Song , Frank Xu , Shuyan Zhou , Graham Neubig

Web AI agents such as ChatGPT Agent and GenSpark are increasingly used for routine web-based tasks, yet they still rely on text-based input prompts, lack proactive detection of user intent, and offer no support for interactive data analysis…

Human-Computer Interaction · Computer Science 2026-01-22 Yanwei Huang , Arpit Narechania

We interact with computers on an everyday basis, be it in everyday life or work, and many aspects of work can be done entirely with access to a computer and the Internet. At the same time, thanks to improvements in large language models…

Large language and vision-language models increasingly power agents that act on a user's behalf through command-line interface (CLI) harnesses. However, most agent benchmarks still rely on synthetic sandboxes, short-horizon tasks,…