Related papers: LLM-C3MOD: A Human-LLM Collaborative System for Cr…
The volume of machine-generated content online has grown dramatically due to the widespread use of Large Language Models (LLMs), leading to new challenges for content moderation systems. Conventional content moderation classifiers, which…
Content moderation in online platforms faces persistent challenges due to the evolving complexity of user-generated content and the limitations of traditional rule-based and machine learning approaches. While recent advances in large…
Large Language Models (LLMs) have raised increasing concerns about their misuse in generating hate speech. Among all the efforts to address this issue, hate speech detectors play a crucial role. However, the effectiveness of different…
As LLMs are increasingly deployed in global applications, the importance of cultural sensitivity becomes paramount, ensuring that users from diverse backgrounds feel respected and understood. Cultural harm can arise when these models fail…
We present a scalable and agile approach for ads image content moderation at Google, addressing the challenges of moderating massive volumes of ads with diverse content and evolving policies. The proposed method utilizes human-curated…
In the digital world, memes present a unique challenge for content moderation due to their potential to spread harmful content. Although detection methods have improved, proactive solutions such as intervention are still limited, with…
To protect users from massive hateful content, existing works studied automated hate speech detection. Despite the existing efforts, one question remains: do automated hate speech detectors conform to social media content policies? A…
Content moderation on social media platforms shapes the dynamics of online discourse, influencing whose voices are amplified and whose are suppressed. Recent studies have raised concerns about the fairness of content moderation practices,…
When LLM-based multi-agent systems disagree, current practice treats this as noise to be resolved through consensus. We propose it can be signal. We focus on hate speech moderation, a domain where judgments depend on cultural context and…
Effective content moderation is essential for video platforms to safeguard user experience and uphold community standards. While traditional video classification models effectively handle well-defined moderation tasks, they struggle with…
Large language models (LLMs) offer new opportunities for scalable analysis of online discourse. Yet their use in multilingual social science research remains constrained by model size, cost and linguistic bias. We develop a lightweight,…
We present a holistic approach to building a robust and useful natural language classification system for real-world content moderation. The success of such a system relies on a chain of carefully designed and executed steps, including the…
Detoxification, the task of rewriting harmful language into non-toxic text, has become increasingly important amid the growing prevalence of toxic content online. However, high-quality parallel datasets for detoxification, especially for…
Large Language Models (LLMs) struggle with culturally-specific reasoning tasks, particularly in low-resource languages, hindering their global applicability. Addressing this gap is crucial for equitable AI deployment. We introduce…
The rapid advancement of Large Language Models (LLMs) has introduced significant challenges in moderating user-model interactions. While LLMs demonstrate remarkable capabilities, they remain vulnerable to adversarial attacks, particularly…
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement($\textit{e.g.}$, users commenting on live streams) on platforms like Twitch exert additional pressures on…
Large Language Models (LLMs) have excelled at language understanding and generating human-level text. However, even with supervised training and human alignment, these LLMs are susceptible to adversarial attacks where malicious users can…
As LLMs are increasingly integrated into human-in-the-loop content moderation systems, a central challenge is deciding when their outputs can be trusted versus when escalation for human review is preferable. We propose a novel framework for…
Although modern LLMs are aligned with human values during post-training, robust moderation remains essential to prevent harmful outputs at deployment time. Existing approaches suffer from performance-efficiency trade-offs and are difficult…
Large language models (LLMs) are increasingly used across diverse cultural contexts, making accurate cultural understanding essential. Prior evaluations have mostly focused on output-level performance, obscuring the factors that drive…