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Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…

Computation and Language · Computer Science 2020-02-27 Sashank Santhanam , Alireza Karduni , Samira Shaikh

Heuristics and cognitive biases are an integral part of human decision-making. Automatically detecting a particular cognitive bias could enable intelligent tools to provide better decision-support. Detecting the presence of a cognitive bias…

Human-Computer Interaction · Computer Science 2024-01-15 Stephen Pilli

Online information ecosystems are now central to our everyday social interactions. Of the many opportunities and challenges this presents, the capacity for artificial agents to shape individual and collective human decision-making in such…

Populations and Evolution · Quantitative Biology 2023-12-07 Theodor Cimpeanu , Alexander J. Stewart

Persuasion, as one of the crucial abilities in human communication, has garnered extensive attention from researchers within the field of intelligent dialogue systems. We humans tend to persuade others to change their viewpoints, attitudes…

Computation and Language · Computer Science 2024-02-08 Mengqi Chen , Bin Guo , Hao Wang , Haoyu Li , Qian Zhao , Jingqi Liu , Yasan Ding , Yan Pan , Zhiwen Yu

Influence campaigns in online social networks are often run by organizations, political parties, and nation states to influence large audiences. These campaigns are employed through the use of agents in the network that share persuasive…

Social and Information Networks · Computer Science 2025-03-25 Yen-Shao Chen , Tauhid Zaman

Nudging is a behavioral strategy aimed at influencing people's thoughts and actions. Nudging techniques can be found in many situations in our daily lives, and these nudging techniques can targeted at human fast and unconscious thinking,…

Crowdsourcing can identify high-quality solutions to problems; however, individual decisions are constrained by cognitive biases. We investigate some of these biases in an experimental model of a question-answering system. In both natural…

Human-Computer Interaction · Computer Science 2019-10-02 Keith Burghardt , Tad Hogg , Kristina Lerman

Modern AI agents increasingly combine conversational interaction with autonomous task execution, such as coding and web research, raising a natural question: What happens when an agent engaged in long-horizon tasks is exposed to user…

Artificial Intelligence · Computer Science 2026-05-22 Hyejun Jeong , Amir Houmansadr , Shlomo Zilberstein , Eugene Bagdasarian

Understanding the dynamics of human-AI interaction in question answering is crucial for enhancing collaborative efficiency. Extending from our initial formative study, which revealed challenges in human utilization of conversational AI…

Human-Computer Interaction · Computer Science 2025-09-01 Jaeyoon Song , Zahra Ashktorab , Qian Pan , Casey Dugan , Werner Geyer , Thomas W. Malone

In our world with full of uncertainty, debates and argumentation contribute to the progress of science and society. Despite of the increasing attention to characterize human arguments, most progress made so far focus on the debate outcome,…

Computation and Language · Computer Science 2020-02-11 Jichuan Zeng , Jing Li , Yulan He , Cuiyun Gao , Michael R. Lyu , Irwin King

LLMs are being set loose in complex, real-world environments involving sequential decision-making and tool use. Often, this involves making choices on behalf of human users. However, not much is known about the distribution of such choices,…

Artificial Intelligence · Computer Science 2025-05-20 Manuel Cherep , Pattie Maes , Nikhil Singh

Agents that negotiate with humans find broad applications in pedagogy and conversational AI. Most efforts in human-agent negotiations rely on restrictive menu-driven interfaces for communication. To advance the research in language-based…

Computation and Language · Computer Science 2021-03-01 Kushal Chawla , Gale Lucas , Jonathan May , Jonathan Gratch

Ableist microaggressions remain pervasive in everyday interactions, yet interventions to help people recognize them are limited. We present an experiment testing how AI-mediated dialogue influences recognition of ableism. 160 participants…

Human-Computer Interaction · Computer Science 2026-03-13 Atieh Taheri , Hamza El Alaoui , Patrick Carrington , Jeffrey P. Bigham

We study the problem of imposing conversational goals/keywords on open-domain conversational agents, where the agent is required to lead the conversation to a target keyword smoothly and fast. Solving this problem enables the application of…

Computation and Language · Computer Science 2021-03-02 Peixiang Zhong , Yong Liu , Hao Wang , Chunyan Miao

Consider the process of collective decision-making, in which a group of individuals interactively select a preferred outcome from among a universe of alternatives. In this context, "representation" is the activity of making an individual's…

Preference elicitation explicitly asks users what kind of recommendations they would like to receive. It is a popular technique for conversational recommender systems to deal with cold-starts. Previous work has studied selection bias in…

Information Retrieval · Computer Science 2024-05-02 Shashank Gupta , Harrie Oosterhuis , Maarten de Rijke

While advances in fairness and alignment have helped mitigate overt biases exhibited by large language models (LLMs) when explicitly prompted, we hypothesize that these models may still exhibit implicit biases when simulating human…

Computation and Language · Computer Science 2025-01-30 Yuxuan Li , Hirokazu Shirado , Sauvik Das

AI agents are becoming active decision-makers on the Internet. As they make decisions in the same environments as humans, the environments themselves can change to influence them. We call this $\textit{mecha-nudging}$: changes to how…

Artificial Intelligence · Computer Science 2026-05-18 Giulio Frey , Kawin Ethayarajh

Developing intelligent persuasive conversational agents to change people's opinions and actions for social good is the frontier in advancing the ethical development of automated dialogue systems. To do so, the first step is to understand…

Computation and Language · Computer Science 2020-01-14 Xuewei Wang , Weiyan Shi , Richard Kim , Yoojung Oh , Sijia Yang , Jingwen Zhang , Zhou Yu

Disagreement in natural language annotation has mostly been studied from a perspective of biases introduced by the annotators and the annotation frameworks. Here, we propose to analyze another source of bias: task design bias, which has a…

Computation and Language · Computer Science 2023-04-04 Valentina Pyatkin , Frances Yung , Merel C. J. Scholman , Reut Tsarfaty , Ido Dagan , Vera Demberg
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