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Related papers: Why Trust in AI May Be Inevitable

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Policy makers, scientists, and the public are increasingly confronted with thorny questions about the regulation of artificial intelligence (AI) systems. A key common thread concerns whether AI can be trusted and the factors that can make…

Artificial Intelligence · Computer Science 2026-04-08 Martino Maggetti

The ubiquity of systems using artificial intelligence or "AI" has brought increasing attention to how those systems should be regulated. The choice of how to regulate AI systems will require care. AI systems have the potential to synthesize…

Machine learning models are increasingly integrated into societally critical applications such as recidivism prediction and medical diagnosis, thanks to their superior predictive power. In these applications, however, full automation is…

Human-Computer Interaction · Computer Science 2020-03-18 Vivian Lai , Samuel Carton , Chenhao Tan

To generate trust with their users, Explainable Artificial Intelligence (XAI) systems need to include an explanation model that can communicate the internal decisions, behaviours and actions to the interacting humans. Successful explanation…

Artificial Intelligence · Computer Science 2018-06-22 Prashan Madumal , Tim Miller , Frank Vetere , Liz Sonenberg

Recent work in explanation generation for decision making agents has looked at how unexplained behavior of autonomous systems can be understood in terms of differences in the model of the system and the human's understanding of the same,…

Artificial Intelligence · Computer Science 2018-02-06 Tathagata Chakraborti , Sarath Sreedharan , Sachin Grover , Subbarao Kambhampati

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

With the growing capabilities of intelligent systems, the integration of artificial intelligence (AI) and robots in everyday life is increasing. However, when interacting in such complex human environments, the failure of intelligent…

Artificial Intelligence · Computer Science 2020-11-20 Devleena Das , Siddhartha Banerjee , Sonia Chernova

While we do not always use words, communicating what we want to an AI is a conversation -- with ourselves as well as with it, a recurring loop with optional steps depending on the complexity of the situation and our request. Any given…

Human-Computer Interaction · Computer Science 2023-09-06 Elena L. Glassman

In order to engender trust in AI, humans must understand what an AI system is trying to achieve, and why. To overcome this problem, the underlying AI process must produce justifications and explanations that are both transparent and…

Artificial Intelligence · Computer Science 2018-10-16 Rita Borgo , Michael Cashmore , Daniele Magazzeni

AI and ML models have already found many applications in critical domains, such as healthcare and criminal justice. However, fully automating such high-stakes applications can raise ethical or fairness concerns. Instead, in such cases,…

Artificial Intelligence · Computer Science 2023-04-28 Ioannis Papantonis , Vaishak Belle

Effective collaboration between humans and AI-based systems requires effective modeling of the human in the loop, both in terms of the mental state as well as the physical capabilities of the latter. However, these models can also open up…

Artificial Intelligence · Computer Science 2018-01-31 Tathagata Chakraborti , Subbarao Kambhampati

Despite AI's superhuman performance in a variety of domains, humans are often unwilling to adopt AI systems. The lack of interpretability inherent in many modern AI techniques is believed to be hurting their adoption, as users may not trust…

Artificial Intelligence · Computer Science 2021-11-17 Daehwan Ahn , Abdullah Almaatouq , Monisha Gulabani , Kartik Hosanagar

Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

Large-scale AI models such as GPT-4 have accelerated the deployment of artificial intelligence across critical domains including law, healthcare, and finance, raising urgent questions about trust and transparency. This study investigates…

Artificial Intelligence · Computer Science 2025-10-20 Allen Daniel Sunny

To achieve the promoted benefits of an AI symptom checker, laypeople must trust and subsequently follow its instructions. In AI, explanations are seen as a tool to communicate the rationale behind black-box decisions to encourage trust and…

Human-Computer Interaction · Computer Science 2022-03-01 Claire Woodcock , Brent Mittelstadt , Dan Busbridge , Grant Blank

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Artificial Intelligence · Computer Science 2018-02-05 Menaka Narayanan , Emily Chen , Jeffrey He , Been Kim , Sam Gershman , Finale Doshi-Velez

Evaluating the efficiency of human-AI interactions is challenging, including subjective and objective quality aspects. With the focus on the human experience of the explanations, evaluations of explanation methods have become mostly…

Artificial Intelligence · Computer Science 2024-05-10 Helena Löfström

As AI becomes an integral part of our lives, the development of explainable AI, embodied in the decision-making process of an AI or robotic agent, becomes imperative. For a robotic teammate, the ability to generate explanations to justify…

Artificial Intelligence · Computer Science 2020-09-01 Mehrdad Zakershahrak , Ze Gong , Nikhillesh Sadassivam , Yu Zhang

Recent legislative regulations have underlined the need for accountable and transparent artificial intelligence systems and have contributed to a growing interest in the Explainable Artificial Intelligence (XAI) field. Nonetheless, the lack…

Machine Learning · Computer Science 2025-10-14 Ilaria Vascotto , Alex Rodriguez , Alessandro Bonaita , Luca Bortolussi