Related papers: Examining Algorithmic Curation on Social Media: An…
Social media feeds have become central to the Internet. Among the most visible are trending feeds, which rank content deemed timely and relevant. To examine how feed signals influence behaviors and perceptions, we conducted a randomized…
Social media platforms depend on algorithms to select, curate, and deliver content personalized for their users. These algorithms leverage users' past interactions and extensive content libraries to retrieve and rank content that…
Social media feed algorithms infer user preferences from their past behaviors. Yet what drives engagement often diverges from what users value. We examine this gap between stated preferences (what users say they prefer) and revealed…
Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…
In order to keep up with the demand of curating the deluge of crowd-sourced content, social media platforms leverage user interaction feedback to make decisions about which content to display, highlight, and hide. User interactions such as…
As crowd-sourced curation of news and information become the norm, it is important to understand not only how individuals consume information through social news Web sites, but also how they contribute to their ranking systems. In the…
A major task for moderators of online spaces is norm-setting, essentially creating shared norms for user behavior in their communities. Platform design principles emphasize the importance of highlighting norm-adhering examples and…
Millions of online communities are governed by volunteer moderators, who shape their communities by setting and enforcing rules, recruiting additional moderators, and participating in the community themselves. These moderators must…
Effective content moderation in online communities is often a delicate balance between maintaining content quality and fostering user participation. In this paper, we introduce post guidance, a novel approach to community moderation that…
Social media platform design often incorporates explicit signals of positive feedback. Some moderators provide positive feedback with the goal of positive reinforcement, but are often unsure of their ability to actually influence user…
Search engines traditionally complement online content platforms by directing users seeking information to external websites. The emergence of generative AI search tools that summarize answers directly on the results page may disrupt this…
Online social media has become increasingly popular in recent years due to its ease of access and ability to connect with others. One of social media's main draws is its anonymity, allowing users to share their thoughts and opinions without…
Social media creates crucial mass changes, as popular posts and opinions cast a significant influence on users' decisions and thought processes. For example, the recent Reddit uprising inspired by r/wallstreetbets which had remarkable…
Prior research on transparency in content moderation has demonstrated the benefits of offering post-removal explanations to sanctioned users. In this paper, we examine whether the influence of such explanations transcends those who are…
Social media algorithms are thought to amplify variation in user beliefs, thus contributing to radicalization. However, quantitative evidence on how algorithms and user preferences jointly shape harmful online engagement is limited. I…
Online platforms like Reddit, Wikipedia, and Facebook are integral to modern life, enabling content creation and sharing through posts, comments, and discussions. Despite their virtual and often anonymous nature, these platforms need rules…
Social media users post content on various topics. A defining feature of social media is that other users can provide feedback -- called community feedback -- to their content in the form of comments, replies, and retweets. We hypothesize…
Accurately estimating how users respond to moderation interventions is paramount for developing effective and user-centred moderation strategies. However, this requires a clear understanding of which user characteristics are associated with…
The pervasive rise of digital platforms has reshaped how individuals engage with information, with algorithms and peer influence playing pivotal roles in these processes. This study investigates the effects of algorithmic curation and peer…
Artificial intelligence (AI)-powered recommender systems play a crucial role in determining the content that users are exposed to on social media platforms. However, the behavioural patterns of these systems are often opaque, complicating…