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Explainable Artificial Intelligence (XAI) aims to uncover the inner reasoning of machine learning models. In IoT systems, XAI improves the transparency of models processing sensor data from multiple heterogeneous devices, ensuring end-users…

Computation and Language · Computer Science 2025-08-22 Michele Fiori , Gabriele Civitarese , Priyankar Choudhary , Claudio Bettini

Large Language Models (LLMs) are increasingly being used for automated evaluations and explaining them. However, concerns about explanation quality, consistency, and hallucinations remain open research challenges, particularly in…

Human-Computer Interaction · Computer Science 2025-04-18 Vincent Freiberger , Arthur Fleig , Erik Buchmann

The growing application of artificial intelligence in sensitive domains has intensified the demand for systems that are not only accurate but also explainable and trustworthy. Although explainable AI (XAI) methods have proliferated, many do…

Artificial Intelligence · Computer Science 2026-01-06 Marilyn Bello , Rafael Bello , Maria-Matilde García , Ann Nowé , Iván Sevillano-García , Francisco Herrera

With the emergence of Artificial Intelligence (AI)-based decision-making, explanations help increase new technology adoption through enhanced trust and reliability. However, our experimental study challenges the notion that every user…

Human-Computer Interaction · Computer Science 2024-05-01 Sabid Bin Habib Pias , Alicia Freel , Timothy Trammel , Taslima Akter , Donald Williamson , Apu Kapadia

Artificial Intelligence (AI) models increasingly drive high-stakes consumer interactions, yet their decision logic often remains opaque. Prevailing explainable AI techniques rely on post hoc numerical feature attributions, which fail to…

Computation and Language · Computer Science 2026-01-09 Xiang Cheng , Wen Wang , Anindya Ghose

Recommender systems are widely used in online services, with embedding-based models being particularly popular due to their expressiveness in representing complex signals. However, these models often function as a black box, making them…

Information Retrieval · Computer Science 2024-06-25 Yuxuan Lei , Jianxun Lian , Jing Yao , Xu Huang , Defu Lian , Xing Xie

The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…

Artificial Intelligence · Computer Science 2023-11-07 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

Providing explanations within the recommendation system would boost user satisfaction and foster trust, especially by elaborating on the reasons for selecting recommended items tailored to the user. The predominant approach in this domain…

Information Retrieval · Computer Science 2024-02-07 Yicui Peng , Hao Chen , Chingsheng Lin , Guo Huang , Jinrong Hu , Hui Guo , Bin Kong , Shu Hu , Xi Wu , Xin Wang

The uses of machine learning (ML) have snowballed in recent years. In many cases, ML models are highly complex, and their operation is beyond the understanding of human decision-makers. Nevertheless, some uses of ML models involve…

Machine Learning · Computer Science 2024-12-25 Yacine Izza , Xuanxiang Huang , Antonio Morgado , Jordi Planes , Alexey Ignatiev , Joao Marques-Silva

Current LLM assistants are powerful at answering questions, but they have limited access to the behavioral context that reveals when and where a user is struggling. We present a gaze-grounded multimodal LLM assistant that uses egocentric…

Human-Computer Interaction · Computer Science 2026-04-10 Valdemar Danry , Javier Hernandez , Andrew Wilson , Pattie Maes , Judith Amores

The increasing complexity of AI systems has led to the growth of the field of Explainable Artificial Intelligence (XAI), which aims to provide explanations and justifications for the outputs of AI algorithms. While there is considerable…

Artificial Intelligence · Computer Science 2024-06-21 Maryam Hashemi , Ali Darejeh , Francisco Cruz

Integrating free-text explanations to in-context learning of large language models (LLM) is shown to elicit strong reasoning capabilities along with reasonable explanations. In this paper, we consider the problem of leveraging the…

Computation and Language · Computer Science 2022-10-14 Shiyang Li , Jianshu Chen , Yelong Shen , Zhiyu Chen , Xinlu Zhang , Zekun Li , Hong Wang , Jing Qian , Baolin Peng , Yi Mao , Wenhu Chen , Xifeng Yan

Large Language Models (LLMs) and Large Reasoning Models (LRMs) are increasingly used for critical tasks, yet they provide no guarantees about the correctness of their solutions. Users must decide whether to trust the model's answer, aided…

Human-Computer Interaction · Computer Science 2026-05-19 Vardhan Palod , Upasana Biswas , Subbarao Kambhampati

This paper introduces an approach to increasing the explainability of artificial intelligence (AI) systems by embedding Large Language Models (LLMs) within standardized analytical processes. While traditional explainable AI (XAI) methods…

Artificial Intelligence · Computer Science 2025-11-11 Marc Jansen , Marcel Pehlke

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

While natural-language explanations from large language models (LLMs) are widely adopted to improve transparency and trust, their impact on objective human-AI team performance remains poorly understood. We identify a Persuasion Paradox:…

Human-Computer Interaction · Computer Science 2026-04-07 Ruth Cohen , Lu Feng , Ayala Bloch , Sarit Kraus

Counterfactual explanations offer actionable insights by illustrating how changes to inputs can lead to different outcomes. However, these explanations often suffer from ambiguity and impracticality, limiting their utility for non-expert…

Human-Computer Interaction · Computer Science 2025-04-22 Aditya Bhattacharya , Tim Vanherwegen , Katrien Verbert

Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task…

Information Retrieval · Computer Science 2025-04-09 Shijie Liu , Ruixing Ding , Weihai Lu , Jun Wang , Mo Yu , Xiaoming Shi , Wei Zhang

Large language models (LLMs) have become common decision-support tools across educational and professional contexts, raising questions about how their outputs shape human critical thinking. Prior work suggests that the amount of AI…

Artificial Intelligence · Computer Science 2026-03-10 Natalie Friedman , Adelaide Nyanyo , Kevin Weatherwax , Lifei Wang , Chengchao Zhu , Zeshu Zhu , S. Joy Mountford

There have been several research works proposing new Explainable AI (XAI) methods designed to generate model explanations having specific properties, or desiderata, such as fidelity, robustness, or human-interpretability. However,…

Artificial Intelligence · Computer Science 2021-01-25 Sérgio Jesus , Catarina Belém , Vladimir Balayan , João Bento , Pedro Saleiro , Pedro Bizarro , João Gama