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Persuasivenes is a creative art aimed at making people believe in certain set of beliefs. Many a times, such creativity is about adapting richness of one domain into another to strike a chord with the target audience. In this research, we…
With the wide and cross-domain adoption of Large Language Models, it becomes crucial to assess to which extent the statistical correlations in training data, which underlie their impressive performance, hide subtle and potentially troubling…
Opinion formation and persuasion in argumentation are affected by three major factors: the argument itself, the source of the argument, and the properties of the audience. Understanding the role of each and the interplay between them is…
Persuasion is a key aspect of what it means to be human, and is central to business, politics, and other endeavors. Advancements in artificial intelligence (AI) have produced AI systems that are capable of persuading humans to buy products,…
We present four conceptual value-sensitive AI systems to examine how the presence of AI could influence praying experiences. Drawing on key values and practices associated with praying identified through a diary study, we designed AI…
This paper presents a study on mutual speech variation influences in a human-computer setting. The study highlights behavioral patterns in data collected as part of a shadowing experiment, and is performed using a novel end-to-end platform…
In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as…
Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…
Many recommendation systems limit user inputs to text strings or behavior signals such as clicks and purchases, and system outputs to a list of products sorted by relevance. With the advent of generative AI, users have come to expect richer…
Persuasion is a fundamental aspect of communication, influencing decision-making across diverse contexts, from everyday conversations to high-stakes scenarios such as politics, marketing, and law. The rise of conversational AI systems has…
Despite the growth of e-commerce, brick-and-mortar stores are still the preferred destinations for many people. In this paper, we present ISA, a mobile-based intelligent shopping assistant that is designed to improve shopping experience in…
Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…
In this era of abundant digital information, customer satisfaction has become one of the prominent factors in the success of any business. Customers want a one-click solution for almost everything. They tend to get unsatisfied if they have…
In this study, we investigate how supporting serendipitous discovery and analysis of online product reviews can encourage readers to explore reviews more comprehensively prior to making purchase decisions. We propose two interventions --…
Recommender systems play an important role in supporting the achievement of the United Nations sustainable development goals (SDGs). In recommender systems, explanations can support different goals, such as increasing a user's trust in a…
As Artificial Intelligence (AI) conversational agents become widespread, people are increasingly using them for health information seeking. The use of off-the-shelf conversational agents for health information seeking could place high…
Images account for a significant part of user decisions in many application scenarios, such as product images in e-commerce, or user image posts in social networks. It is intuitive that user preferences on the visual patterns of image…
In an era of human-computer interaction with increasingly agentic AI systems capable of connecting with users conversationally, speech is an important modality for commanding agents. By recognizing and using speech emotions (i.e., how a…
Embodied conversational agents (ECAs) are increasingly more realistic and capable of dynamic conversations. In online surveys, anthropomorphic agents could help address issues like careless responding and satisficing, which originate from…
Current research in lifelog data has not paid enough attention to analysis of cognitive activities in comparison to physical activities. We argue that as we look into the future, wearable devices are going to be cheaper and more prevalent…