Related papers: Towards Using Voice for Hedonic Shopping Motivatio…
This study explores how emotions and sentiments differ in customer reviews of products and services on e-commerce platforms. Unlike earlier research that treats all reviews uniformly, this study distinguishes between reviews of products,…
Prosody plays a vital role in verbal communication. Acoustic cues of prosody have been examined extensively. However, prosodic characteristics are not only perceived auditorily, but also visually based on head and facial movements. The…
Large language models (LLMs) are poised to revolutionize the domain of online fashion retail, enhancing customer experience and discovery of fashion online. LLM-powered conversational agents introduce a new way of discovery by directly…
Persuasion is part and parcel of human interaction. The human persuaders in society have been always exit, masters of rhetoric skilled of changing our minds, or at least our behaviors. Leaders, mothers, salesmen, and teachers are clear…
Consider the process of collective decision-making, in which a group of individuals interactively select a preferred outcome from among a universe of alternatives. In this context, "representation" is the activity of making an individual's…
We study a Bayesian persuasion game where a sender wants to persuade a receiver to take a binary action, such as purchasing a product. The sender is informed about the (real-valued) state of the world, such as the quality of the product,…
Seemingly since the inception of virtual humans, there has been an effort to make their behaviors more natural and human-like. In additions to improving movement's visual quality, there has been considerable research focused on creating…
Turn-taking is a fundamental aspect of human communication and can be described as the ability to take turns, project upcoming turn shifts, and supply backchannels at appropriate locations throughout a conversation. In this work, we…
Individuals often align their speaking patterns with their interlocutors, a phenomenon linked to engagement and rapport. While well documented in task-oriented dialogues, less is known about entrainment in naturalistic, non-task and virtual…
In this paper, we aim to understand how user motivation shapes human-robot interaction (HRI) in the wild. To explore this, we conducted a field study by deploying a fully autonomous conversational robot in a shopping mall over two days.…
The advent of the digital era provided a fertile ground for the development of virtual societies, complex systems influencing real-world dynamics. Understanding online human behavior and its relevance beyond the digital boundaries is still…
Social robots are required not only to understand human intentions but also to effectively communicate their intentions or own internal states to users. This study explores the use of sonification to provide explicit auditory feedback,…
Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…
Livestream shopping platforms often overlook the accessibility needs of the Deaf and Hard of Hearing (DHH) community, leading to barriers such as information inaccessibility and overload. To tackle these challenges, we developed…
Various studies have been conducted on human-supporting robot systems. These systems have been put to practical use over the years and are now seen in our daily lives. In particular, robots communicating smoothly with people are expected to…
Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…
This paper studies strategic communication in the context of social learning. Product reviews are used by consumers to learn product quality, but in order to write a review, a consumer must be convinced to purchase the item first. When…
While much of the research in digital games has emphasized hedonic experiences, such as flow, enjoyment, and positive affect, recent years have seen increased interest in eudaimonic gaming experiences, typically mixed-affect and associated…
A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…
Online auctions are among the most influential e-business applications. Their impact on trading for businesses, as well as consumers, is both remarkable and inevitable. There have been considerable efforts in setting up market places, but,…