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Detecting robot failures during collaborative tasks is crucial for maintaining trust in human-robot interactions. This study investigates user gaze behaviour as an indicator of robot failures, utilising machine learning models to…

Human-Computer Interaction · Computer Science 2025-03-12 Ramtin Tabatabaei , Vassilis Kostakos , Wafa Johal

This work aims to interpret human behavior to anticipate potential user confusion when a robot provides explanations for failure, allowing the robot to adapt its explanations for more natural and efficient collaboration. Using a dataset…

Robotics · Computer Science 2025-04-15 Andreas Naoum , Parag Khanna , Elmira Yadollahi , Mårten Björkman , Christian Smith

Despite great advances in what robots can do, they still experience failures in human-robot collaborative tasks due to high randomness in unstructured human environments. Moreover, a human's unfamiliarity with a robot and its abilities can…

Robotics · Computer Science 2023-03-29 Parag Khanna , Elmira Yadollahi , Mårten Björkman , Iolanda Leite , Christian Smith

Despite significant improvements in robot capabilities, they are likely to fail in human-robot collaborative tasks due to high unpredictability in human environments and varying human expectations. In this work, we explore the role of…

Robotics · Computer Science 2023-09-20 Parag Khanna , Elmira Yadollahi , Mårten Björkman , Iolanda Leite , Christian Smith

Robots fail, potentially leading to a loss in the robot's perceived reliability (PR), a measure correlated with trustworthiness. In this study we examine how various kinds of failures affect the PR of the robot differently, and how this…

Human eye gaze plays an important role in delivering information, communicating intent, and understanding others' mental states. Previous research shows that a robot's gaze can also affect humans' decision-making and strategy during an…

Robotics · Computer Science 2022-08-26 Di Fu , Fares Abawi , Erik Strahl , Stefan Wermter

Over the past years, extensive research has been dedicated to developing robust platforms and data-driven dialog models to support long-term human-robot interactions. However, little is known about how people's perception of robots and…

Robotics · Computer Science 2021-04-08 Giulia Perugia , Maike Paetzel-Prüsmann , Madelene Alanenpää , Ginevra Castellano

Despite recent advances in robotics and human-robot collaboration in the AEC industry, trust has mostly been treated as a static factor, with little guidance on how it changes across events during collaboration. This paper investigates how…

Robotics · Computer Science 2025-12-17 Hossein Naderi , Alireza Shojaei , Philip Agee , Kereshmeh Afsari , Abiola Akanmu

As robots become more integrated into society, detecting robot errors is essential for effective human-robot interaction (HRI). When a robot fails repeatedly, how can it know when to change its behavior? Humans naturally respond to robot…

Robotics · Computer Science 2025-10-13 Shannon Liu , Maria Teresa Parreira , Wendy Ju

Human gaze is known to be a strong indicator of underlying human intentions and goals during manipulation tasks. This work studies gaze patterns of human teachers demonstrating tasks to robots and proposes ways in which such patterns can be…

Robotics · Computer Science 2021-11-30 Akanksha Saran , Elaine Schaertl Short , Andrea Thomaz , Scott Niekum

Collaborative robots (cobots) are widely used in industrial applications, yet extensive research is still needed to enhance human-robot collaborations and operator experience. A potential approach to improve the collaboration experience…

As robots become increasingly integrated into various industries, understanding how humans respond to robotic failures is critical. This study systematically examines trust dynamics and system design by analyzing human reactions to robot…

Robotics · Computer Science 2025-05-08 Ponkoj Chandra Shill , Md. Azizul Hakim

Gaze is a crucial social cue in any interacting scenario and drives many mechanisms of social cognition (joint and shared attention, predicting human intention, coordination tasks). Gaze direction is an indication of social and emotional…

Robotics · Computer Science 2024-10-28 Maria Lombardi , Elisa Maiettini , Agnieszka Wykowska , Lorenzo Natale

As robots have become increasingly common in human-rich environments, it is critical that they are able to exhibit social cues to be perceived as a cooperative and socially-conformant team member. We investigate the effect of robot gaze…

Robotics · Computer Science 2023-06-27 Kerry He , Wesley P. Chan , Akansel Cosgun , Albin Joy , Elizabeth A. Croft

Robot failures in human-centered environments are inevitable. Therefore, the ability of robots to explain such failures is paramount for interacting with humans to increase trust and transparency. To achieve this skill, the main challenges…

Robotics · Computer Science 2023-03-21 Maximilian Diehl , Karinne Ramirez-Amaro

Imitation learning for acquiring generalizable policies often requires a large volume of demonstration data, making the process significantly costly. One promising strategy to address this challenge is to leverage the cognitive and…

Robotics · Computer Science 2025-06-09 Yutaro Ishida , Takamitsu Matsubara , Takayuki Kanai , Kazuhiro Shintani , Hiroshi Bito

In human-robot collaboration, robot errors are inevitable -- damaging user trust, willingness to work together, and task performance. Prior work has shown that people naturally respond to robot errors socially and that in social…

Robotics · Computer Science 2022-08-02 Maia Stiber , Russell Taylor , Chien-Ming Huang

There is a knowledge gap regarding which types of failures robots undergo in domestic settings and how these failures influence customer experience. We classified 10,072 customer reviews of small utilitarian domestic robots on Amazon by the…

Robotics · Computer Science 2023-03-21 Shanee Honig , Alon Bartal , Yisrael Parmet , Tal Oron-Gilad

This paper explores the estimation of user attention in the setting of a cooperative handheld robot: a robot designed to behave as a handheld tool but that has levels of task knowledge. We use a tool-mounted gaze tracking system, which,…

Robotics · Computer Science 2018-10-16 Janis Stolzenwald , Walterio W. Mayol-Cuevas

Robots that carry out tasks and interact in complex environments will inevitably commit errors. Error detection is thus an essential ability for robots to master to work efficiently and productively. People can leverage social feedback to…

Robotics · Computer Science 2024-05-30 Alexandra Bremers , Alexandria Pabst , Maria Teresa Parreira , Wendy Ju
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