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As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…

Computation and Language · Computer Science 2024-05-21 Xinyu Wang , Sai Koneru , Pranav Narayanan Venkit , Brett Frischmann , Sarah Rajtmajer

Intent classification is a fundamental task in the spoken language understanding field that has recently gained the attention of the scientific community, mainly because of the feasibility of approaching it with end-to-end neural models. In…

Computation and Language · Computer Science 2023-03-14 Mohamed Nabih Ali , Alessio Brutti , Daniele Falavigna

Interest in dialog systems has grown substantially in the past decade. By extension, so too has interest in developing and improving intent classification and slot-filling models, which are two components that are commonly used in…

Computation and Language · Computer Science 2022-07-28 Stefan Larson , Kevin Leach

Intent classification (IC) plays an important role in task-oriented dialogue systems. However, IC models often generalize poorly when training without sufficient annotated examples for each user intent. We propose a novel pre-training…

Computation and Language · Computer Science 2023-11-15 Mujeen Sung , James Gung , Elman Mansimov , Nikolaos Pappas , Raphael Shu , Salvatore Romeo , Yi Zhang , Vittorio Castelli

When pedestrians encounter vehicles, they typically stop and wait for a signal from the driver to either cross or wait. What happens when the car is autonomous and there isn't a human driver to signal them? This paper seeks to address this…

Human-Computer Interaction · Computer Science 2017-08-25 Milecia Matthews , Girish Chowdhary , Emily Kieson

The growing complexity of networks and the variety of future scenarios with diverse and often stringent performance requirements call for a higher level of automation. Intent-based management emerges as a solution to attain high level of…

Networking and Internet Architecture · Computer Science 2024-07-26 Erciyes Karakaya , Ozgur Ercetin , Huseyin Ozkan , Mehmet Karaca , Elham Dehghan Biyar , Alexandros Palaios

Intention prediction has become a relevant field of research in Human-Machine and Human-Robot Interaction. Indeed, any artificial system (co)-operating with and along humans, designed to assist and coordinate its actions with a human…

Robotics · Computer Science 2025-03-20 Anna Belardinelli

Deriving value from a conversational AI system depends on the capacity of a user to translate the prior knowledge into a configuration. In most cases, discovering the set of relevant turn-level speaker intents is often one of the key steps.…

Computation and Language · Computer Science 2024-10-22 Mrinal Rawat , Hithesh Sankararaman , Victor Barres

We explore creating automated, personalized feedback in an intelligent tutoring system (ITS). Our goal is to pinpoint correct and incorrect concepts in student answers in order to achieve better student learning gains. Although automatic…

Computation and Language · Computer Science 2021-03-16 Matt Grenander , Robert Belfer , Ekaterina Kochmar , Iulian V. Serban , François St-Hilaire , Jackie C. K. Cheung

Enhancing interaction and feedback collection in a first-semester computer science course poses a significant challenge due to students' diverse needs and engagement levels. To address this issue, we created and integrated a command-based…

Artificial Intelligence · Computer Science 2024-07-30 Santiago Berrezueta-Guzman , Ivan Parmacli , Stephan Krusche , Stefan Wagner

Intent recognition is a fundamental component in task-oriented dialogue systems (TODS). Determining user intents and detecting whether an intent is Out-of-Scope (OOS) is crucial for TODS to provide reliable responses. However, traditional…

Computation and Language · Computer Science 2025-07-31 Galo Castillo-López , Gaël de Chalendar , Nasredine Semmar

Intent detection with semantically similar fine-grained intents is a challenging task. To address it, we reformulate intent detection as a question-answering retrieval task by treating utterances and intent names as questions and answers.…

Computation and Language · Computer Science 2023-03-22 Asaf Yehudai , Matan Vetzler , Yosi Mass , Koren Lazar , Doron Cohen , Boaz Carmeli

Generative AI tools such as ChatGPT now provide novice programmers with unprecedented access to instant, personalized support. While this holds clear promise, their influence on students' metacognitive processes remains underexplored.…

Human-Computer Interaction · Computer Science 2025-11-07 Boxuan Ma , Huiyong Li , Gen Li , Li Chen , Cheng Tang , Yinjie Xie , Chenghao Gu , Atsushi Shimada , Shin'ichi Konomi

Conversational tutoring systems (CTSs) aim to help students master educational material with natural language interaction in the form of a dialog. CTSs have become a key pillar in educational data mining research. A key challenge in CTSs is…

Computation and Language · Computer Science 2023-02-28 Lingzhi Wang , Mrinmaya Sachan , Xingshan Zeng , Kam-Fai Wong

Generative AI shifts interaction toward intent-based outcome specification, despite user intents being inherently vague, fluid, and evolving. While a growing body of HCI research has proposed diverse interaction techniques to support this…

Human-Computer Interaction · Computer Science 2026-01-29 Yoonsu Kim , Kihoon Son , Seoyoung Kim , Brandon Chin , Juho Kim

Intelligent tutoring systems (ITSs) that imitate human tutors and aim to provide immediate and customized instructions or feedback to learners have shown their effectiveness in education. With the emergence of generative artificial…

Computation and Language · Computer Science 2024-04-05 Zhengyuan Liu , Stella Xin Yin , Carolyn Lee , Nancy F. Chen

Intent detection, a fundamental text classification task, aims to identify and label the semantics of user queries, playing a vital role in numerous business applications. Despite the dominance of deep learning techniques in this field, the…

Computation and Language · Computer Science 2026-01-27 Eduardo Sanchez-Karhunen , Jose F. Quesada-Moreno , Miguel A. Gutiérrez-Naranjo

Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet by people from different cultures and educational…

Artificial Intelligence · Computer Science 2021-09-07 Bencheng Wei

Dialogue agents, which perform specific tasks, are part of the long-term goal of NLP researchers to build intelligent agents that communicate with humans in natural language. Such systems should adapt easily from one domain to another to…

Computation and Language · Computer Science 2024-04-24 Jesse Atuhurra , Hidetaka Kamigaito , Taro Watanabe , Eric Nichols

Intent classification is an important task in natural language understanding systems. Existing approaches have achieved perfect scores on the benchmark datasets. However they are not suitable for deployment on low-resource devices like…

Computation and Language · Computer Science 2021-01-13 Sudeep Deepak Shivnikar , Himanshu Arora , Harichandana B S S