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Emotional tone is pervasive in human communication, yet its influence on large language model (LLM) behaviour remains unclear. Here, we examine how first-person emotional framing in user-side queries affect LLM performance across six…
Large language models (LLMs) are increasingly used in human-AI interaction research and practice, yet existing capability and safety benchmarks reveal little about the value priorities these systems express or how those priorities…
Large language models (LLMs) are increasingly used for emotional support and mental health-related interactions outside clinical settings, yet little is known about how people evaluate and relate to these systems in everyday use. We analyze…
The latest large language models (LLMs) such as ChatGPT, exhibit strong capabilities in automated mental health analysis. However, existing relevant studies bear several limitations, including inadequate evaluations, lack of prompting…
Navigating dilemmas involving conflicting values is challenging even for humans in high-stakes domains, let alone for AI, yet prior work has been limited to everyday scenarios. To close this gap, we introduce CLASH (Character…
Understanding the emotions in a dialogue usually requires external knowledge to accurately understand the contents. As the LLMs become more and more powerful, we do not want to settle on the limited ability of the pre-trained language…
Large language models (LLMs) are increasingly used to support the analysis of complex financial disclosures, yet their reliability, behavioral consistency, and transparency remain insufficiently understood in high-stakes settings. This…
As large language models (LLMs) continue to evolve, the need for robust and standardized evaluation benchmarks becomes paramount. Evaluating the performance of these models is a complex challenge that requires careful consideration of…
Multimodal large language models (MLLMs) have broadened the scope of AI applications. Existing automatic evaluation methodologies for MLLMs are mainly limited in evaluating queries without considering user experiences, inadequately…
As large language models (LLMs) are increasingly deployed in high-stakes settings, their ability to refuse ethically sensitive prompts-such as those involving hate speech or illegal activities-has become central to content moderation and…
Existing studies on bias mitigation methods for large language models (LLMs) use diverse baselines and metrics to evaluate debiasing performance, leading to inconsistent comparisons among them. Moreover, their evaluations are mostly based…
Evaluation of multilingual Large Language Models (LLMs) is challenging due to a variety of factors -- the lack of benchmarks with sufficient linguistic diversity, contamination of popular benchmarks into LLM pre-training data and the lack…
Large language models (LLMs) with reasoning capabilities have fueled a compelling narrative that reasoning universally improves performance across language tasks. We test this claim through a comprehensive evaluation of 504 configurations…
Large language models (LLMs) have achieved impressive results in high-resource languages like English, yet their effectiveness in low-resource and morphologically rich languages remains underexplored. In this paper, we present a…
Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…
Large Language Models (LLMs) do not differentially represent numbers, which are pervasive in text. In contrast, neuroscience research has identified distinct neural representations for numbers and words. In this work, we investigate how…
This paper introduces AMMORE, a new dataset of 53,000 math open-response question-answer pairs from Rori, a learning platform used by students in several African countries and conducts two experiments to evaluate the use of large language…
Large language models (LLMs) are increasingly deployed in sensitive contexts where fairness and inclusivity are critical. Pronoun usage, especially concerning gender-neutral and neopronouns, remains a key challenge for responsible AI. Prior…
As national security institutions increasingly integrate Artificial Intelligence (AI) into decision-making and content generation processes, understanding the inherent biases of large language models (LLMs) is crucial. This study presents a…
Employers increasingly expect graduates to utilize large language models (LLMs) in the workplace, yet the competencies needed for computing roles across Africa remain unclear given varying national contexts. This study examined how six…