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This paper introduces a systematic evaluation framework grounded in the Interagency Language Roundtable (ILR) Skill Level Descriptions and applies it to Claude (Sonnet 4.6) across six languages: English, French, Romanian, Spanish, Italian,…

In this work, we conduct an analysis to examine the consistency of Large Language Models (LLMs) with respect to their own generated responses in an emotionally-driven conversational context. Specifically, the text generated by LLM is framed…

Supportive conversation depends on skills that go beyond language fluency, including reading emotions, adjusting tone, and navigating moments of resistance, frustration, or distress. Despite rapid progress in language models, we still lack…

We present an experimental methodology for investigating how large language models (LLMs) respond to descriptions of their own internal processing patterns. Using a paired-choice paradigm, we tested 12 LLMs on their ability to identify…

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Large language models (LLMs) provide detailed and impressive responses to queries in English. However, are they really consistent at responding to the same query in other languages? The popular way of evaluating for multilingual performance…

The versatility of Large Language Models (LLMs) in natural language understanding has made them increasingly popular in mental health research. While many studies explore LLMs' capabilities in emotion recognition, a critical gap remains in…

Cross-lingual emotion detection allows us to analyze global trends, public opinion, and social phenomena at scale. We participated in the Explainability of Cross-lingual Emotion Detection (EXALT) shared task, achieving an F1-score of 0.6046…

Refusal behavior in large language models (LLMs) enables them to decline responding to harmful, unethical, or inappropriate prompts, ensuring alignment with ethical standards. This paper investigates refusal behavior across six LLMs from…

Emotional support is a core capability in human-AI interaction, with applications including psychological counseling, role play, and companionship. However, existing evaluations of large language models (LLMs) often rely on short, static…

Large Language Models (LLMs) are increasingly used as evaluators of reasoning quality, yet their reliability and bias in payments-risk settings remain poorly understood. We introduce a structured multi-evaluator framework for assessing LLM…

Human annotators frequently disagree on emotion labels, yet most evaluations of Large Language Model (LLM) emotion annotation collapse these judgments into a single gold standard, discarding the distributional information that disagreement…

Depression, anxiety, and stress are widespread mental health concerns that increasingly drive individuals to seek information from Large Language Models (LLMs). This study investigates how eight LLMs (Claude Sonnet, Copilot, Gemini Pro,…

We present MultiChallenge, a pioneering benchmark evaluating large language models (LLMs) on conducting multi-turn conversations with human users, a crucial yet underexamined capability for their applications. MultiChallenge identifies four…

Conversational systems are now capable of producing impressive and generally relevant responses. However, we have no visibility nor control of the socio-emotional strategies behind state-of-the-art Large Language Models (LLMs), which poses…

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

Large language models are trained to refuse harmful requests, but can they accurately predict when they will refuse before responding? We investigate this question through a systematic study where models first predict their refusal…

One open question in the study of Large Language Models (LLMs) is whether they can emulate human ethical reasoning and act as believable proxies for human judgment. To investigate this, we introduce a benchmark dataset comprising 196…

Boundary value analysis and testing (BVT) is fundamental in software quality assurance because faults tend to cluster at input extremes, yet testers often struggle to understand and justify why certain input-output pairs represent…