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Large Language Models (LLMs) hold immense potential for revolutionizing Customer Experience Management (CXM), particularly in contact center operations. However, evaluating their practical utility in complex operational environments is…

Machine Learning · Computer Science 2025-05-20 Raghav Garg , Kapil Sharma , Karan Gupta

Commonsense reasoning benchmarks have been largely solved by fine-tuning language models. The downside is that fine-tuning may cause models to overfit to task-specific data and thereby forget their knowledge gained during pre-training.…

Computation and Language · Computer Science 2021-09-08 Kaixin Ma , Filip Ilievski , Jonathan Francis , Satoru Ozaki , Eric Nyberg , Alessandro Oltramari

This manuscript presents a comprehensive analysis of predictive modeling optimization in managed Wi-Fi networks through the integration of clustering algorithms and model evaluation techniques. The study addresses the challenges of…

Signal Processing · Electrical Eng. & Systems 2026-03-24 Gianluca Fontanesi , Luca Barbieri , Lorenzo Galati Giordano , Alfonso Fernandez Duran , Thorsten Wild

Benchmarks are central to measuring the capabilities of large language models and guiding model development, yet widespread data leakage from pretraining corpora undermines their validity. Models can match memorized content rather than…

Computation and Language · Computer Science 2025-10-10 Qin Liu , Jacob Dineen , Yuxi Huang , Sheng Zhang , Hoifung Poon , Ben Zhou , Muhao Chen

Large Language Models are traditionally finetuned on large instruction datasets. However recent studies suggest that small, high-quality datasets can suffice for general purpose instruction following. This lack of consensus surrounding…

Machine Learning · Computer Science 2023-12-29 Aditi Jha , Sam Havens , Jeremy Dohmann , Alex Trott , Jacob Portes

Forecasting has become a natural benchmark for reasoning under uncertainty. Yet existing evaluations of large language models remain limited to judgmental tasks in simple formats, such as binary or multiple-choice questions. In practice,…

Machine Learning · Computer Science 2026-04-20 Jeremy Qin , Maksym Andriushchenko

LLM development has aroused great interest in Sequential Recommendation (SR) applications. However, comprehensive evaluation of SR models remains lacking due to the limitations of the existing benchmarks: 1) an overemphasis on accuracy,…

Information Retrieval · Computer Science 2026-04-14 Jianhong Li , Zeheng Qian , Wangze Ni , Haoyang Li , Hongwei Yao , Yang Bai , Kui Ren

Earlier-stage evaluations of a new AI architecture/system need affordable benchmarks. Only using a few AI component benchmarks like MLPerfalone in the other stages may lead to misleading conclusions. Moreover, the learning dynamics are not…

Targeted Learning is a subfield of statistics that unifies advances in causal inference, machine learning and statistical theory to help answer scientifically impactful questions with statistical confidence. Targeted Learning is driven by…

Fairness research in machine learning often centers on ensuring equitable performance of individual models. However, real-world recommendation systems are built on multiple models and even multiple stages, from candidate retrieval to…

Artificial Intelligence · Computer Science 2025-01-03 Brian Hsu , Cyrus DiCiccio , Natesh Sivasubramoniapillai , Hongseok Namkoong

Solving many-objective problems (MaOPs) is still a significant challenge in the multi-objective optimization (MOO) field. One way to measure algorithm performance is through the use of benchmark functions (also called test functions or test…

Neural and Evolutionary Computing · Computer Science 2020-02-13 Ivan Reinaldo Meneghini , Marcos Antonio Alves , António Gaspar-Cunha , Frederico Gadelha Guimarães

The acquisition of labels for supervised learning can be expensive. To improve the sample efficiency of neural network regression, we study active learning methods that adaptively select batches of unlabeled data for labeling. We present a…

Machine Learning · Statistics 2023-08-02 David Holzmüller , Viktor Zaverkin , Johannes Kästner , Ingo Steinwart

Task-based programming models are emerging as a promising alternative to make the most of multi-/many-core systems. These programming models rely on runtime systems, and their goal is to improve application performance by properly…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-09-24 Antoni Navarro , Arthur F. Lorenzon , Eduard Ayguadé , Vicenç Beltran

Machine learning on graphs has made substantial progress across domains such as molecular property prediction and chip design. Yet benchmarking practices remain fragmented, often relying on narrow, task-specific datasets and inconsistent…

Optimal designs are usually model-dependent and likely to be sub-optimal if the postulated model is not correctly specified. In practice, it is common that a researcher has a list of candidate models at hand and a design has to be found…

Statistics Theory · Mathematics 2023-03-29 Mingyao Ai , Holger Dette , Zhengfu Liu , Jun Yu

The rapid release of both language models and benchmarks makes it increasingly costly to evaluate every model on every dataset. In practice, models are often evaluated on different samples, making scores difficult to compare across studies.…

Computation and Language · Computer Science 2026-04-16 Eliya Habba , Itay Itzhak , Asaf Yehudai , Yotam Perlitz , Elron Bandel , Michal Shmueli-Scheuer , Leshem Choshen , Gabriel Stanovsky

Tabular foundation models such as TabPFN and TabICL already produce full predictive distributions, yet prevailing regression benchmarks evaluate them almost exclusively via point-estimate metrics (RMSE, $R^2$). This discards precisely the…

Artificial Intelligence · Computer Science 2026-05-05 Jonas Landsgesell , Pascal Knoll , Tizian Wenzel

As AI-driven document understanding and processing tools become increasingly prevalent in real-world applications, the need for rigorous evaluation standards has grown increasingly urgent. Existing benchmarks and evaluations often focus on…

Time series anomaly detection is a vital task in many domains, including patient monitoring in healthcare, forecasting in finance, and predictive maintenance in energy industries. This has led to a proliferation of anomaly detection…

Machine Learning · Computer Science 2024-11-26 Sarah Alnegheimish , Laure Berti-Equille , Kalyan Veeramachaneni

Pretrained foundation models learn embeddings that can be used for a wide range of downstream tasks. These embeddings optimise general performance, and if insufficiently accurate at a specific task the model can be fine-tuned to improve…

Machine Learning · Computer Science 2025-02-20 Matthew P. Wilson , Edward O. Pyzer-Knapp , Nicolas Galichet , Luke Dicks