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Search in e-Commerce is powered at the core by a structured representation of the inventory, often formulated as a category taxonomy. An important capability in e-Commerce with hierarchical taxonomies is to select a set of relevant leaf…
In e-commerce search, relevance between query and documents is an essential requirement for satisfying user experience. Different from traditional e-commerce platforms that offer products, users search on life service platforms such as…
This paper mainly describes our winning solution (team name: www) to Amazon ESCI Challenge of KDD CUP 2022, which achieves a NDCG score of 0.9043 and wins the first place on task 1: the query-product ranking track. In this competition,…
Personalized search has been a hot research topic for many years and has been widely used in e-commerce. This paper describes our solution to tackle the challenge of personalized e-commerce search at CIKM Cup 2016. The goal of this…
We consider the problem of retrieving and ranking items in an eCommerce catalog, often called SKUs, in order of relevance to a user-issued query. The input data for the ranking are the texts of the queries and textual fields of the SKUs…
As e-commerce platforms expand their product catalogs, accurately recommending long-tail items becomes increasingly important for enhancing both user experience and platform revenue. A key challenge is the long-tail problem, where extreme…
Traditional sparse and dense retrieval methods struggle to leverage general world knowledge and often fail to capture the nuanced features of queries and products. With the advent of large language models (LLMs), industrial search systems…
Product retrieval is the backbone of e-commerce search: for each user query, it identifies a high-recall candidate set from billions of items, laying the foundation for high-quality ranking and user experience. Despite extensive…
In search advertising, keyword matching connects user queries with relevant ads. While token-based matching increases ad coverage, it can reduce relevance due to overly permissive semantic expansion. This work extends keyword reach through…
E-commerce search systems rely on modeling user behavior to estimate item relevance and user preference, which are typically assumed to be stable and independently learnable signals. However, in practice, user interactions are jointly…
Recent studies have highlighted the significant potential of Large Language Models (LLMs) as zero-shot relevance rankers. These methods predominantly utilize prompt learning to assess the relevance between queries and documents by…
While buying a product from the e-commerce websites, customers generally have a plethora of questions. From the perspective of both the e-commerce service provider as well as the customers, there must be an effective question answering…
Display advertising provides significant value to advertisers, publishers, and users. Traditional display advertising systems utilize a multi-stage architecture consisting of retrieval, coarse ranking, and final ranking. However,…
Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…
Online advertising systems typically use a cascaded architecture to manage massive requests and candidate volumes, where the ranking stages allocate traffic based on eCPM (predicted CTR $\times$ Bid). With the increasing popularity of…
Sponsored product advertisements constitute a major revenue source for online marketplaces such as Amazon, Walmart, and Alibaba. A key operational challenge in these systems lies in the Sponsored Listings Ranking (SLR) problem, that is,…
Optimizing industrial search ranking models solely for user engagement signals often introduces systematic biases, prioritizing popular or price-anchored items that may not satisfy semantic intent. We present a production-scale multi-task…
The quality of non-default ranking on e-commerce platforms, such as based on ascending item price or descending historical sales volume, often suffers from acute relevance problems, since the irrelevant items are much easier to be exposed…
The vocabulary mismatch problem is a long-standing problem in information retrieval. Semantic matching holds the promise of solving the problem. Recent advances in language technology have given rise to unsupervised neural models for…
In ecommerce search, query autocomplete plays a critical role to help users in their shopping journey. Often times, query autocomplete presents users with semantically similar queries, which can impede the user's ability to find diverse and…