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Semantic retrieval (also known as dense retrieval) based on textual data has been extensively studied for both web search and product search application fields, where the relevance of a query and a potential target document is computed by…

Information Retrieval · Computer Science 2025-02-18 Dong Liu , Esther Lopez Ramos

Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…

Information Retrieval · Computer Science 2019-09-17 Qingyao Ai , Yongfeng Zhang , Keping Bi , W. Bruce Croft

In this abstract we present a series of optimizations we performed on the two-tower model architecture [14], and training and evaluation datasets to implement semantic product search at Best Buy. Search queries on bestbuy.com follow the…

Information Retrieval · Computer Science 2025-05-27 Akshay Kekuda , Yuyang Zhang , Arun Udayashankar

In modern e-commerce search systems, dense retrieval has become an indispensable component. By computing similarities between query and item (product) embeddings, it efficiently selects candidate products from large-scale repositories. With…

Information Retrieval · Computer Science 2025-10-20 Jianting Tang , Dongshuai Li , Tao Wen , Fuyu Lv , Dan Ou , Linli Xu

Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…

Information Retrieval · Computer Science 2026-01-26 Emad Siddiqui , Venkatesh Terikuti , Xuan Lu

We introduce deep learning models to the two most important stages in product search at JD.com, one of the largest e-commerce platforms in the world. Specifically, we outline the design of a deep learning system that retrieves semantically…

Information Retrieval · Computer Science 2021-03-25 Rui Li , Yunjiang Jiang , Wenyun Yang , Guoyu Tang , Songlin Wang , Chaoyi Ma , Wei He , Xi Xiong , Yun Xiao , Eric Yihong Zhao

Result relevance scoring is critical to e-commerce search user experience. Traditional information retrieval methods focus on keyword matching and hand-crafted or counting-based numeric features, with limited understanding of item semantic…

Information Retrieval · Computer Science 2021-04-27 Yunjiang Jiang , Yue Shang , Rui Li , Wen-Yun Yang , Guoyu Tang , Chaoyi Ma , Yun Xiao , Eric Zhao

Search engine has become a fundamental component in various web and mobile applications. Retrieving relevant documents from the massive datasets is challenging for a search engine system, especially when faced with verbose or tail queries.…

Information Retrieval · Computer Science 2020-08-11 Kuan Fang , Long Zhao , Zhan Shen , RuiXing Wang , RiKang Zhour , LiWen Fan

In the rapidly evolving field of e-commerce, the effectiveness of search re-ranking models is crucial for enhancing user experience and driving conversion rates. Despite significant advancements in feature representation and model…

Information Retrieval · Computer Science 2024-08-13 Enqiang Xu , Xinhui Li , Zhigong Zhou , Jiahao Ji , Jinyuan Zhao , Dadong Miao , Songlin Wang , Lin Liu , Sulong Xu

Nowadays on E-commerce platforms, products are presented to the customers with multiple modalities. These multiple modalities are significant for a retrieval system while providing attracted products for customers. Therefore, how to take…

Information Retrieval · Computer Science 2021-12-15 Boxuan Zhang , Chao Wei , Yan Jin , Weiru Zhang

Embedding-based neural retrieval is a prevalent approach to address the semantic gap problem which often arises in product search on tail queries. In contrast, popular queries typically lack context and have a broad intent where additional…

Information Retrieval · Computer Science 2024-09-26 Rishikesh Jha , Siddharth Subramaniyam , Ethan Benjamin , Thrivikrama Taula

Digital advertising is a critical part of many e-commerce platforms such as Taobao and Amazon. While in recent years a lot of attention has been drawn to the consumer side including canonical problems like ctr/cvr prediction, the advertiser…

Information Retrieval · Computer Science 2021-11-02 Zongtao Liu , Bin Ma , Quan Liu , Jian Xu , Bo Zheng

We study the problem of semantic matching in product search, that is, given a customer query, retrieve all semantically related products from the catalog. Pure lexical matching via an inverted index falls short in this respect due to…

Information Retrieval · Computer Science 2019-07-02 Priyanka Nigam , Yiwei Song , Vijai Mohan , Vihan Lakshman , Weitian , Ding , Ankit Shingavi , Choon Hui Teo , Hao Gu , Bing Yin

Synonymous keyword retrieval has become an important problem for sponsored search ever since major search engines relax the exact match product's matching requirement to a synonymous level. Since the synonymous relations between queries and…

Information Retrieval · Computer Science 2021-05-27 Yijiang Lian , Shuang Li , Chaobing Feng , YanFeng Zhu

In sponsored search it is critical to match ads that are relevant to a query and to accurately predict their likelihood of being clicked. Commercial search engines typically use machine learning models for both query-ad relevance matching…

Information Retrieval · Computer Science 2018-03-29 Jelena Gligorijevic , Djordje Gligorijevic , Ivan Stojkovic , Xiao Bai , Amit Goyal , Zoran Obradovic

In large scale e-commerce marketplaces, duplicate product listings frequently cause consumer confusion and operational inefficiencies, degrading trust on the platform and increasing costs. Traditional keyword-based search methodologies…

Information Retrieval · Computer Science 2025-12-02 Aysenur Kulunk , Berk Taskin , M. Furkan Eseoglu , H. Bahadir Sahin

Accurate query-product relevance labeling is indispensable to generate ground truth dataset for search ranking in e-commerce. Traditional approaches for annotating query-product pairs rely on human-based labeling services, which is…

Information Retrieval · Computer Science 2025-02-27 Jayant Sachdev , Sean D Rosario , Abhijeet Phatak , He Wen , Swati Kirti , Chittaranjan Tripathy

We propose a two-stage "Mine and Refine" contrastive training framework for semantic text embeddings to enhance multi-category e-commerce search retrieval. Large scale e-commerce search demands embeddings that generalize to long tail, noisy…

Information Retrieval · Computer Science 2026-02-20 Jiaqi Xi , Raghav Saboo , Luming Chen , Martin Wang , Sudeep Das

Query Segmentation is one of the critical components for understanding users' search intent in Information Retrieval tasks. It involves grouping tokens in the search query into meaningful phrases which help downstream tasks like search…

Information Retrieval · Computer Science 2017-07-26 Ajinkya Kale , Thrivikrama Taula , Sanjika Hewavitharana , Amit Srivastava

This paper studies the performances of BERT combined with tree structure in short sentence ranking task. In retrieval-based question answering system, we retrieve the most similar question of the query question by ranking all the questions…

Computation and Language · Computer Science 2019-09-09 Tong Guo , Huilin Gao