English
Related papers

Related papers: Sentiment Analysis Tools in Software Engineering: …

200 papers

The Emotion Mining Toolkit (EMTk) is a suite of modules and datasets offering a comprehensive solution for mining sentiment and emotions from technical text contributed by developers on communication channels. The toolkit is written in…

Software Engineering · Computer Science 2021-04-13 Fabio Calefato , Filippo Lanubile , Nicole Novielli , Luigi Quaranta

The role of sentiment analysis is increasingly emerging to study software developers' emotions by mining crowd-generated content within social software engineering tools. However, off-the-shelf sentiment analysis tools have been trained on…

Software Engineering · Computer Science 2018-06-04 Fabio Calefato , Filippo Lanubile , Federico Maiorano , Nicole Novielli

Assessing the personality of software engineers may help to match individual traits with the characteristics of development activities such as code review and testing, as well as support managers in team composition. However,…

Software Engineering · Computer Science 2022-02-15 Fabio Calefato , Filippo Lanubile

Sentiment analysis is a field within NLP that has gained importance because it is applied in various areas such as; social media surveillance, customer feedback evaluation and market research. At the same time, distributed systems allow for…

Computation and Language · Computer Science 2025-03-25 Mahak Shah , Akaash Vishal Hazarika , Meetu Malhotra , Sachin C. Patil , Joshit Mohanty

Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident,…

Computation and Language · Computer Science 2023-03-21 Kazem Taghandiki , Elnaz Rezaei Ehsan

Recent works have proposed that software developers' positive emotion has a positive impact on software developers' productivity. In this paper we investigate two data sources: developers chat messages (from Slack and Hipchat) and source…

Software Engineering · Computer Science 2020-04-22 Miikka Kuutila , Mika Mäntylä , Maëlick Claes

Background: Using sentiment analysis to study software developers' behavior comes with challenges such as the presence of a large amount of technical discussion unlikely to express any positive or negative sentiment. However, emoticons…

Software Engineering · Computer Science 2018-10-10 Maëlick Claes , Mika Mäntylä , Umar Farooq

Sentiment Analysis (SA) or opinion mining is analysis of emotions and opinions from any kind of text. SA helps in tracking peoples viewpoints and it is an important factor when it comes to social media monitoring product and brand…

Computation and Language · Computer Science 2025-02-27 Gibson Nkhata , Usman Anjum , Justin Zhan

In the last few years thousands of scientific papers have investigated sentiment analysis, several startups that measure opinions on real data have emerged and a number of innovative products related to this theme have been developed. There…

Computation and Language · Computer Science 2016-07-18 Filipe Nunes Ribeiro , Matheus Araújo , Pollyanna Gonçalves , Fabrício Benevenuto , Marcos André Gonçalves

Sentiment analysis can aid in understanding people's opinions and emotions on social issues. In multilingual communities sentiment analysis systems can be used to quickly identify social challenges in social media posts, enabling government…

Computation and Language · Computer Science 2025-11-24 Koena Ronny Mabokela , Tim Schlippe , Matthias Wölfel

Starting with the idea that sentiment analysis models should be able to predict not only positive or negative but also other psychological states of a person, we implement a sentiment analysis model to investigate the relationship between…

Computation and Language · Computer Science 2018-06-05 Hwiyeol Jo , Jeong Ryu

Empathy is a powerful yet often overlooked element in software engineering (SE), supporting better teamwork, smoother communication, and effective decision-making.This paper introduces 17 actionable empathy guidelines designed to support…

Software Engineering · Computer Science 2026-01-19 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Software support ticket escalations can be an extremely costly burden for software organizations all over the world. Consequently, there exists an interest in researching how to better enable support analysts to handle such escalations. In…

Software Engineering · Computer Science 2020-10-27 Colin Werner , Lloyd Montgomery , Sanja Dodos , Gabriel Tapuc , Diksha Sharma , Daniela Damian

Sentiment analysis benefits from large, hand-annotated resources in order to train and test machine learning models, which are often data hungry. While some languages, e.g., English, have a vast array of these resources, most…

Computation and Language · Computer Science 2019-06-26 Jeremy Barnes , Roman Klinger

Social media is increasingly used by humans to express their feelings and opinions in the form of short text messages. Detecting sentiments in the text has a wide range of applications including identifying anxiety or depression of…

Computation and Language · Computer Science 2018-07-23 Shaunak Joshi , Deepali Deshpande

The purpose of requirements engineering (RE) is to make sure that the expectations and needs of the stakeholders of a software system are met. Emotional needs can be captured as emotional requirements that represent how the end user should…

Software Engineering · Computer Science 2023-05-26 Tahira Iqbal , Hina Anwar , Syazwanie Filzah , Mohammad Gharib , Kerli Moose , Kuldar Taveter

A sentiment analysis system powered by machine learning was created in this study to improve real-time social network public opinion monitoring. For sophisticated sentiment identification, the suggested approach combines cutting-edge…

Computation and Language · Computer Science 2025-02-25 Arsen Tolebay Nurlanuly

Sentiment analysis (SA) aims to identify the sentiment expressed in a text, such as a product review. Given a review and the sentiment associated with it, this work formulates SA as a combination of two tasks: (1) a causal discovery task…

Computation and Language · Computer Science 2024-10-29 Zhiheng Lyu , Zhijing Jin , Fernando Gonzalez , Rada Mihalcea , Bernhard Schölkopf , Mrinmaya Sachan

A meaningful and deep understanding of the human aspects of software engineering (SE) requires psychological constructs to be considered. Psychology theory can facilitate the systematic and sound development as well as the adoption of…

Software Engineering · Computer Science 2021-10-13 Daniel Graziotin , Per Lenberg , Robert Feldt , Stefan Wagner

Reports that communication and behavioral issues contribute to inadequately performing software teams have fuelled a wealth of research aimed at understanding the human processes employed during software development. The increasing level of…

Software Engineering · Computer Science 2021-05-25 Sherlock A. Licorish , Stephen G. MacDonell