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Background: Requirements changes (RCs) are inevitable in Software Engineering. Research shows that emotional intelligence (EI) should be used alongside agility and cognitive intelligence during RC handling. Objective: We wanted to study the…

Software Engineering · Computer Science 2022-06-24 Kashumi Madampe , Rashina Hoda , John Grundy

As GenAI models are adopted to support software engineers and their development teams, understanding effective human-AI collaboration (HAIC) is increasingly important. Socio-emotional intelligence (SEI) enhances collaboration among human…

Software Engineering · Computer Science 2026-01-28 Lekshmi Murali Rani , Richard Berntsson Svensson , Robert Feldt

This study investigates the significance of emotional intelligence (EI) as a fundamental component of effective leadership and its impact on building cohesive, motivated, and high-performing teams. Drawing on data from a survey of 100…

Empathy plays a crucial role in software engineering (SE), influencing collaboration, communication, and decision-making. While prior research has highlighted the importance of empathy in SE, there is limited understanding of how empathy…

Software Engineering · Computer Science 2025-09-30 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…

Software Engineering · Computer Science 2024-01-18 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Background: software engineering research (SE) lacks theory and methodologies for addressing human aspects in software development. Development tasks are undertaken through cognitive processing activities. Affects (emotions, moods,…

Software Engineering · Computer Science 2017-07-04 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

Affects---emotions and moods---have an impact on cognitive processing activities and the working performance of individuals. It has been established that software development tasks are undertaken through cognitive processing activities.…

Software Engineering · Computer Science 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

Artificial Intelligence · Computer Science 2026-05-19 Jingni Huang , Peter Bloodsworth

Software development is a collaborative task. Previous research has shown social aspects within development teams to be highly relevant for the success of software projects. A team's mood has been proven to be particularly important. It is…

Software Engineering · Computer Science 2025-02-13 Martin Obaidi , Lukas Nagel , Alexander Specht , Jil Klünder

Empathy has been discussed as a relevant human capability in software engineering, particularly in activities that require understanding users, stakeholders, and the societal implications of technological systems. This relevance becomes…

Emotional Intelligence (EI), consisting of emotion perception, emotion cognition and emotion expression, plays the critical roles in improving user interaction experience for the current large language model (LLM) based conversational…

Computation and Language · Computer Science 2024-06-13 Weixiang Zhao , Zhuojun Li , Shilong Wang , Yang Wang , Yulin Hu , Yanyan Zhao , Chen Wei , Bing Qin

Context. Empathy, a key social skill, is essential for communication and collaboration in SE but remains an under-researched topic. Aims. This study investigates empathy in SE from practitioners' perspectives, aiming to characterize its…

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform…

Software Engineering · Computer Science 2016-01-27 Daniel Graziotin

Sentiment analysis has various application scenarios in software engineering (SE), such as detecting developers' emotions in commit messages and identifying their opinions on Q&A forums. However, commonly used out-of-the-box sentiment…

Software Engineering · Computer Science 2019-07-05 Zhenpeng Chen , Yanbin Cao , Xuan Lu , Qiaozhu Mei , Xuanzhe Liu

This study investigates the impact of emotionally enriched AI feedback on student engagement and emotional responses in higher education. Leveraging the Control-Value Theory of Achievement Emotions, we conducted a randomized controlled…

Human-Computer Interaction · Computer Science 2024-10-22 Omar Alsaiari , Nilufar Baghaei , Hatim Lahza , Jason Lodge , Marie Boden , Hassan Khosravi

Artificial Intelligence (AI) is reshaping how developers adopt software engineering practices, yet the multi-dimensional nature of developer-AI interaction remains under-explored. Prior studies have primarily examined dimensions observable…

Software Engineering · Computer Science 2026-05-01 Yinan Wu , Ze Shi Li , Kathryn Thomasset Stolee , Bowen Xu

Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

Software Engineering · Computer Science 2021-05-07 Martin Obaidi , Jil Klünder

AI technologies that sense student attention and emotions to enable more personalised teaching interventions are increasingly promoted, but raise pressing questions about student learning, well-being, and ethics. In particular, students'…

Human-Computer Interaction · Computer Science 2026-02-12 Bingyi Han , Ying Ma , Simon Coghlan , Dana McKay , George Buchanan , Wally Smith

Emotion AI is an emerging field of artificial intelligence intended to be utilized by organizations to manage and monitor employees emotional states supporting employee wellbeing and organizational goals. The current paper presents a case…

Human-Computer Interaction · Computer Science 2024-12-13 Joni-Roy Piispanen , Rebekah Rousi

In recent years, Software Engineering (SE) scholars and practitioners have emphasized the importance of integrating soft skills into SE education. However, teaching and learning soft skills are complex, as they cannot be acquired passively…

Software Engineering · Computer Science 2025-02-13 Allysson Allex Araújo , Marcos Kalinowski , Maria Teresa Baldassarre
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